Managing Assertively: How to Improve Your People Skills PDF Download
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Author: Madelyn Burley-Allen
Publisher: Wiley
ISBN:
Category : Business & Economics
Languages : en
Pages : 244
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Book Description
A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you,too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.
Author: Madelyn Burley-Allen
Publisher: Wiley
ISBN:
Category : Business & Economics
Languages : en
Pages : 244
Get Book
Book Description
A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you,too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.
Author: Ken Back
Publisher:
ISBN: 9780077114282
Category : Assertiveness (Psychology)
Languages : en
Pages : 207
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Book Description
Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals. Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation. About the Authors Ken and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas. Ken and Kate can be contacted via their website kenandkateback.com.
Author: Madelyn Burley-Allen
Publisher: John Wiley & Sons
ISBN: 9780471097501
Category : Assertiveness (Psychology)
Languages : en
Pages : 178
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Book Description
Using the building blocks approach, this book helps you analyze your own management style and identify the obstacles to managing assertively. You will then become adept at recognizing the differences between assertive, aggressive, and passive styles, and you'll see how the assertive style can help defuse problems and resolve conflicts.
Author: Hugh F. Halverstadt
Publisher: Westminster John Knox Press
ISBN: 9780664251857
Category : Religion
Languages : en
Pages : 246
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Book Description
This instructive, useful book, which can be used as a model for addressing ministries, church systems, and other non-profit organizations in conflict, offers ways of constraining those who act as antagonists and ways of collaborating with opponents.
Author: Robert L. Dingman
Publisher: Dog Ear Publishing
ISBN: 1457508656
Category : Bashfulness
Languages : en
Pages : 196
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Book Description
Author: Jennifer Moon
Publisher: Routledge
ISBN: 1135852545
Category : Education
Languages : en
Pages : 245
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Book Description
Academic assertiveness is an essential capability that is required of students who wish to achieve academic and professional success. Written for students who are aiming to achieve college success, Achieving Success through Academic Assertiveness: Real life strategies for today's higher education students focuses on the challenges that learners face and encourages positive actions that support triumphs in learning situations. Jennifer Moon creatively explores the importance of this emerging topic and how assertiveness is linked to the process of learning and overall student development, critical thinking and academic achievement.
Author: A. Townend
Publisher: Springer
ISBN: 023058201X
Category : Business & Economics
Languages : en
Pages : 270
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Book Description
The book explores the relationship between assertiveness and diversity. The case studies and personal stories illustrate how individuals, teams, and organizations can make a difference and make it possible for everyone to be valued for who they are respected for what they do.
Author: Sharon Lambley
Publisher: SAGE
ISBN: 1844455831
Category : Social Science
Languages : en
Pages : 176
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Book Description
Leadership and management appointments are often made on the basis of an exemplary performance record in a non-managerial role with the implicit assumption that this standard will be transferred into the new role. However, the role of manager and leader in social care is very challenging and some managers struggle to acquire the level of performance they had achieved in their previous role. This book will introduce the values and principles that underpin good leadership and management practice to anyone working in social work and social care services.
Author: Diana Cawood
Publisher: North Vancouver, B.C. : Self-Counsel Press
ISBN: 9780889089969
Category : Business & Economics
Languages : en
Pages : 170
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Book Description
Many worksheets, charts and case studies enhance this book, written for supervisors. The author gives examples of the basic "give skills" and "take skills" of assertive behaviour, and covers performance appraisal and goal-setting.
Author: Signe Whitson
Publisher: Jessica Kingsley Publishers
ISBN: 9780857004574
Category : Psychology
Languages : en
Pages : 218
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Book Description
Children often struggle to cope with anger, and angry feelings can boil over into aggression and destructive behaviour. This resource takes a different approach to anger, teaching children how to be angry effectively, rather than telling them not to be angry at all. This group program provides step-by-step guidelines for building anger management and assertive emotional expression skills through tailored lessons, group activities and thought-provoking discussions. Participants will learn specific skills such as: · Using I-Statements · Standing Up to Bullies · Disagreeing without Arguing · Making and Refusing Requests · Responding to Anger · Finding Win—Win Solutions Suitable for use with children and teenagers aged 5 - 18, this engaging resource will help children to overcome self-destructive patterns of passive, aggressive, and passive aggressive behaviour. It will be of great use to educators, counselors, social workers, youth care professionals, psychologists and parents.
