Management of Service Businesses in Japan

Management of Service Businesses in Japan PDF Author: Yasuhiro Monden
Publisher: World Scientific
ISBN: 9814374679
Category : Business & Economics
Languages : en
Pages : 212

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Book Description
With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.

Management of Service Businesses in Japan

Management of Service Businesses in Japan PDF Author: Yasuhiro Monden
Publisher: World Scientific
ISBN: 9814374679
Category : Business & Economics
Languages : en
Pages : 212

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Book Description
With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.

Business Group Management in Japan

Business Group Management in Japan PDF Author: Kazuki Hamada
Publisher: World Scientific
ISBN: 9814289515
Category : Business & Economics
Languages : en
Pages : 268

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Book Description
Pt. 1. Accounting information for group management and management control system. Management accounting information for consolidated group management / Kazuki Hamada. Management control system of Japanese pure holding companies / Makoto Tomo, Makoto Yori and Takayuki Asada -- pt. 2. M & A including MBO and outsourcing for group reformation. Influence of M & A on financial performance : measuring the performance of M & A from sustainability of utility / Kozo Suzuki. Management buyout of a Japanese business group / Naoyuki Kaneda. Managerial significance of strategic outsourcing / Shunzo Matsuoka. Acquisition price as an incentive price of M & A / Yasuhiro Monden -- pt. 3. Analysis of accounting information for consolidated and business group and segmental business units. Consolidated accounting information for business group management / Manabu Takano. Business evaluation of a company group in Japan : A case study of segment reporting by Panasonic Electric Works / Shufuku Hiraoka -- pt. 4. Management of inter-firm relations. How can management accounting achieve goal congruence among supply chain partners? / Yoshiteru Minagawa. How to maintain the bargaining position defined in Toyota's dealership control / Hiroshi Ozawa. Royalties and profit sharing : Focusing on Seven-Eleven Japan Co., Ltd. / Noriko Hoshi. Factors influencing control mechanisms in joint ventures : Evidence from Japanese manufacturing industries / Yuichi Kubota. Does inter-firm cooperation contribute to the performance of Japanese firms? Concept of incentive price for motivating inter-firm cooperation / Yasuhiro Monden -- pt. 5. Inter-organizational learning and autonomous organizations. Management of population-level learning and inter-organizational relations in Japan / Hiroki Kondo. Management control system in an empowered organization / Katsuhiro Ito

Japanese Management

Japanese Management PDF Author: R. Haak
Publisher: Springer
ISBN: 0230523285
Category : Business & Economics
Languages : en
Pages : 278

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Book Description
Japanese management is currently considered to be in crisis. This book analyzes the degree to which the Japanese management model is changing, in order to regain its competitiveness. It brings together up-to-date research on this important topic by a number of the best known American, Asian and European scholars of Japanese management. A broad variety of management areas such as strategy, corporate governance, globalization, organization, finance, HRM, production, innovation, organizational learning and retailing is covered.

A History of Top Management in Japan

A History of Top Management in Japan PDF Author: Hidemasa Morikawa
Publisher: Oxford University Press, USA
ISBN: 0195131657
Category : Business & Economics
Languages : en
Pages : 241

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Book Description
Enlightened Nationalism provides the first synthesis in English of Prussian political culture from the Napoleonic era to the Revolution of 1848. Matthew Levinger challenges the conventional notion that Prussia lagged behind Western Europe in its political development, demonstrating that Prussian leaders embraced a distinctive program of political modernization in response to their country's defeat by Napoleon in 1806-1807. Building on the eighteenth-century tradition of enlightened absolutism, Prussian leaders attempted to unite a rationalized monarchy with a politically active "nation," thus.

Japanese Management

Japanese Management PDF Author: Hitoshi Iwashita
Publisher: Routledge
ISBN: 1315308258
Category : Business & Economics
Languages : en
Pages : 258

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Book Description
This book provides a new understanding of the constellations of logics in Japanese management practices in Asia and the West. Through comparative ethnographic case studies in a Japanese multinational corporation (MNC), the book explores the cultural meanings of family, corporation, market and religion logics at each subsidiary’s site in Thailand, Taiwan, Belgium and the United States. In doing so, the book defines cultural space through an institutional logic approach. It argues that logics are culturally interpreted, which can impose a serious limitation on the institutional logic approach based on the analysis of Western society. It reveals that Japanese ‘family’ logics and Theravada Buddhism in Asia are strengthening each other and this directly supports the presupposition of amplification. It further elaborates on the ongoing constellations of logics that are continuously formed in relation to geographical contexts. The book also explains that the boundaries of organisational communities are not automatically formed by Japanese expatriates but constructed through actors’ profiles, which, in turn, raises their importance. Therefore, this book is a must-read for researchers, managers and anyone interested in Japanese MNCs.

Manufacturing Ideology

Manufacturing Ideology PDF Author: William M. Tsutsui
Publisher: Princeton University Press
ISBN: 1400822661
Category : Business & Economics
Languages : en
Pages : 294

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Book Description
Japanese industry is the envy of the world for its efficient and humane management practices. Yet, as William Tsutsui argues, the origins and implications of "Japanese-style management" are poorly understood. Contrary to widespread belief, Japan's acclaimed strategies are not particularly novel or even especially Japanese. Tsutsui traces the roots of these practices to Scientific Management, or Taylorism, an American concept that arrived in Japan at the turn of the century. During subsequent decades, this imported model was embraced--and ultimately transformed--in Japan's industrial workshops. Imitation gave rise to innovation as Japanese managers sought a "revised" Taylorism that combined mechanistic efficiency with respect for the humanity of labor. Tsutsui's groundbreaking study charts Taylorism's Japanese incarnation, from the "efficiency movement" of the 1920s, through Depression-era "rationalization" and wartime mobilization, up to postwar "productivity" drives and quality-control campaigns. Taylorism became more than a management tool; its spread beyond the factory was a potent intellectual template in debates over economic growth, social policy, and political authority in modern Japan. Tsutsui's historical and comparative perspectives reveal the centrality of Japanese Taylorism to ongoing discussions of Japan's government-industry relations and the evolution of Fordist mass production. He compels us to rethink what implications Japanese-style management has for Western industries, as well as the future of Japan itself.

The Business Reinvention of Japan

The Business Reinvention of Japan PDF Author: Ulrike Schaede
Publisher: Stanford University Press
ISBN: 1503612368
Category : Business & Economics
Languages : en
Pages : 353

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Book Description
After two decades of reinvention, Japanese companies are re-emerging as major players in the new digital economy. They have responded to the rise of China and new global competition by moving upstream into critical deep-tech inputs and advanced materials and components. This new "aggregate niche strategy" has made Japan the technology anchor for many global supply chains. Although the end products do not carry a "Japan Inside" label, Japan plays a pivotal role in our everyday lives across many critical industries. This book is an in-depth exploration of current Japanese business strategies that make Japan the world's third-largest economy and an economic leader in Asia. To accomplish their reinvention, Japan's largest companies are building new processes of breakthrough innovation. Central to this book is how they are addressing the necessary changes in organizational design, internal management processes, employment, and corporate governance. Because Japan values social stability and economic equality, this reinvention is happening slowly and methodically, and has gone largely unnoticed by Western observers. Yet, Japan's more balanced model of "caring capitalism" is both competitive and transformative, and more socially responsible than the unbridled growth approach of the United States.

Management of Software Engineering Innovation in Japan

Management of Software Engineering Innovation in Japan PDF Author: Yasuo Kadono
Publisher: Springer
ISBN: 4431556125
Category : Business & Economics
Languages : en
Pages : 177

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Book Description
This book assesses the achievements of the software engineering discipline as represented by IT vendors in Japan in order to deepen understanding of the mechanisms of how software engineering capabilities relate to IT vendors’ business performance and business environment from the perspective of innovation and engineering management. Based on the concepts of service science and science for society, the volume suggests how to improve the sophistication of services between the demand side, i.e., IT user companies, and the supply side, i.e., IT vendors, simultaneously. The author and his colleagues developed a structural model including innovational paths, such as service innovation, product innovation and process innovation, and a measurement model including the seven software engineering capabilities: deliverables, project management, quality assurance, process improvement, research and development, human resource development and customer contact. Then they designed research on software engineering excellence and administered it with the Japanese Ministry of Economy, Trade and Industry and Information-Technology Promotion Agency. Through statistical analyses of the results, they found that human resource development and R&D are significant fundamental conditions to improve the quality of the deliverables and that IT firms with high levels of deliverables, derived from high levels of human resource development, quality assurance, project management and process improvement, tend to sustain high profitability. In addition, they developed a measurement model based on Porter’s five forces and Barney’s resource-based view. A regression tree analysis suggested that manufacturer spin-off vendors tend to expand business with well-resourced R&D, whereas user spin-off vendors tend to depend heavily on parent company demand.

Transformational CEOs

Transformational CEOs PDF Author: Kimio Kase
Publisher: Edward Elgar Publishing
ISBN: 9781845428112
Category : Business & Economics
Languages : en
Pages : 216

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Book Description
'It is hard to imagine a more enticing topic: why some Japanese firms succeeded in the 1990s despite an economy that failed. The answers are both common sense - operational effectiveness and CEO leadership - and Japan specific - break with traditions. The lessons about leadership, in particular, have wider relevance for leaders, managers, consultants and academics.' - Andrew Campbell, Ashridge Strategic Management Centre, UK Transformational CEOs questions why some Japanese firms succeeded in the 1990s despite an economy that failed - regardless of the burst of the 'bubble' economy, a number of Japanese companies have maintained or extended their international leadership in particular sectors. The authors argue that whilst some of the reasons for successes are plain common sense - operational effectiveness and superior CEO leadership - some are Japan-specific and point to a break with traditional leadership rationale.

Operations Management in Japan

Operations Management in Japan PDF Author: Hiromichi Shibata
Publisher: Routledge
ISBN: 1000484742
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
This book provides insights into Japanese production and operations management through the roles and human resource management of Japanese manufacturing engineers and how their roles contribute to efficient manufacturing. The book looks at six industries i.e. automobile, electronics, business machine industries of the parts processing and assembly sector, steel, chemical and pharmaceutical industries of the material processing sector, and 13 Japanese leading multinational companies. It also compares Japanese automotive firms with their German, French, and American counterparts. The analysis reveals that many managers, employees, and scholars underappreciate the roles and contributions of manufacturing engineers in the United States. The book will offer invaluable lessons to management scholars interested in operations management and global supply chains, especially in the context of the Japanese manufacturing industry.