Author: Sandra Waddock
Publisher: Routledge
ISBN: 1351280384
Category : Business & Economics
Languages : en
Pages : 143
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Book Description
Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies – a competitive imperative. Yet it was not always so. Back when the quality movement was getting started, few managers really understood either the importance of quality to customers or how to manage for quality. Much the same could be said today about managing responsibility. Why and how should responsibility be managed? What is responsibility management? Total Responsibility Management answers these questions while at the same time providing a systemic framework for managing a company's responsibilities to stakeholders and the natural environment that can be applied in a wide range of contexts. This framework uses managerial familiarity with quality management to illustrate the drivers for responsibility management. Companies know that product or service quality affects their customer relationships and the trust customers have in the company's products and services. So, too, a company's management of its responsibilities to other constituencies affects its relationships with those other stakeholders and the natural environment. But why bother? The answer is quite simple. Never has it been easier for employees, reporters, activists, investors, community members, the media and other critical observers to find fault with companies and their subsidiaries. A problem identified, even in a remote region or within a remote supplier, can instantaneously be transmitted around the world at the click of a mouse. Ask footwear, toy, clothing and other highly visible branded companies what their recent experience with corporate critics has been and they will tell you about the need to manage their stakeholder responsibilities (human rights, labour relations, environmental, integrity-related) or face significant consequences in the limelight of public opinion. Managers will discover that whether they do it consciously or not, they are already managing responsibility, just as companies were already managing quality when the quality movement hit. This manual makes the process of managing responsibilities to and relationships with stakeholders and nature explicit. Making the process explicit is important because too few of today's decisions-makers yet understand how they are managing stakeholder responsibilities as well as they understand how to manage quality. Managing responsibilities goes well beyond traditional 'do good' or discretionary activities associated with philanthropy and volunteerism, which are frequently termed 'corporate social responsibility'. In its broadest sense, responsibility management means taking corporate citizenship seriously as a core part of the way the company develops and implements its business model. The specifics of responsibility management are unique to each company, its industry, its products and its stakeholders, yet, as this manual illustrates, a general approach to managing responsibility is feasible – indeed, is increasingly necessary. Based on work undertaken by Boston College and the International Labour Office, Total Responsibility Management is the first CSR manual. Its original case studies add value to a range of tools and exercises that will make it required reading for all managers in need of a practical guide to managing responsibility and to students and researchers looking for an overarching framework to contextualise the changing responsibilities of global business.
Author: Dr. G. Michael Durst
Publisher: Lulu.com
ISBN: 0960255214
Category : Business & Economics
Languages : en
Pages : 218
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Book Description
Whether you are a newly-hired manager or an experienced chief executive, you and your staff can use this practical "why" and "how to" guide to achieve better results. Because it synthesizes all relevant management theories, you won't find a more informative book anywhere which will stimulate your thinking and help you solve your most difficult day to day problems than this one! While many managers realize that most managerial difficulties stem from "people problems," they may not have a systematic way of dealing with them. The "Management By Responsibility" system can change that. It provides extensive background material on individual growth and development, and techniques to change non-productive behavior so organizational goals can be reached.
Author: Peter Ferdinand Drucker
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 686
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Book Description
The essential book on management from the man who invented the discipline now completely revised and updated for the first time.
Author: Oliver Laasch
Publisher: SAGE
ISBN: 152975657X
Category : Business & Economics
Languages : en
Pages : 843
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Book Description
There is now widespread understanding that business and management must evolve and act responsibly in the world giving full consideration to people and planet, not just profit. Principles of Management: Practicing Ethics, Sustainability, Responsibility was the first official textbook of the United Nations global initiative network, Principles for Responsible Management Education (PRME). Now fully revised and updated with three brand new chapters on communicating, innovating and leading, this accessible and engaging textbook provides an introduction to management while empowering you to think ethically and sustainably in order to become a responsible manager. It also includes essential workplace skills for the 21st century and coverage of the various management occupations that you will go on to fill after your studies. Exclusive interviews with management pioneers and professionals help bring theories and concepts to life throughout the text as do the all new case studies which include Lego, Patagonia and Greta Thunberg. Worksheets and exercises make for an active learning experience alongside the supporting online resources provided to your lecturer for dissemination. The textbook includes coverage of the UN’s Sustainable Development Goals (SDGs) which are central to business education and practice today. It can be used for introductory management courses as well as courses that cover business ethics, business and society, corporate social responsibility (CSR), sustainability and responsible management.
Author: Dirk C. Moosmayer
Publisher: SAGE
ISBN: 1529730309
Category : Business & Economics
Languages : en
Pages : 842
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Book Description
Reflecting the rapid rise in popularity of recent initiatives such as the UN Principles for Responsible Management Education (PRME), this handbook exhaustively covers a variety of responsible management, learning and education topics, and provides an invaluable roadmap for this fast-developing field. Covering various perspectives on the topic, right through to contexts, methods, outcomes and beyond, this volume will be an invaluable integrative resource for practitioners and researchers alike, and is designed to serve a range of communities that deal with topics related to sustainability, responsibility and ethics in management learning and education.
Author: Alison Green
Publisher: John Wiley & Sons
ISBN: 1118137612
Category : Business & Economics
Languages : en
Pages : 243
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Book Description
Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.
Author: Peter F. Drucker
Publisher: Harper Collins
ISBN: 0887306152
Category : Business & Economics
Languages : en
Pages : 1505
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Book Description
Management is an organized body of knowledge. "This book," in Peter Drucker'swords, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today'sand also tomorrow's jobs." This management classic has been developed and tested during more than thirty years of teaching management in universities, in executive programs and seminars and through the author's close work with managers as a consultant for large and small businesses, government agencies, hospitals and schools. Drucker discusses the tools and techniques of successful management practice that have been proven effective, and he makes them meaningful and easily accessible.
Author: John Izzo
Publisher: Berrett-Koehler Publishers
ISBN: 1609940571
Category : Business & Economics
Languages : en
Pages : 186
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Book Description
A guide to solving problems presents seven principles that enable individuals to be their own agents of change.
Author: Peter William Hess
Publisher: McGraw-Hill/Irwin
ISBN: 9780070284579
Category : Lærebøger
Languages : en
Pages : 0
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Book Description
This introductory management text distills core management topics into 13 user-friendly chapters. Content is augmented by experiential exercises (one per chapter) and "in-basket" exercises.
Author: Silvio deBono
Publisher: Meyer & Meyer Verlag
ISBN: 1841262382
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
Leadership, change, responsibility. There is a reason these topics always seem to occur in unison - because they are inextricably linked to one another, both in theory and in practice.Strong, effective leadership is becoming increasingly important because of the challenges that arise in all aspects of work and life - these challenges are often characterized by change or the need for change, which in turn creates a sense of responsibility.This thoroughly researched volume brings together the collected wisdom of a number of experts to present readers with the most recent research and cutting-edge insights into this increasingly important area.
