The Malcolm Baldrige National Quality Award

The Malcolm Baldrige National Quality Award PDF Author: Maureen S. Heaphy
Publisher: Addison Wesley Longman
ISBN:
Category : Business & Economics
Languages : en
Pages : 468

Get Book Here

Book Description
With quality programs proliferating in companies worldwide, the Malcolm Baldrige National Quality Award has become a valuable tool for benchmarking, improving, and recognizing quality efforts. The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth, an excellent resource for any organization seeking to use the criteria for quality and performance improvement, includes tips on the application process as well as common mistakes to avoid. Comprehensive and thoroughly up-to-date, this is the only book on the subject to address the ISO 9000:1994 standards. A complete case study of a Baldrige Award application follows the entire process from start to finish the application, the examiner's response, the feedback report, and the site visit preparation giving you an excellent view of how the process works as well as the challenges and commitments involved in achieving Baldrige Award levels of quality and performance. The book also includes a look at the future of the Baldrige Award. "This book presents information on the Malcolm Baldrige National Quality Award in a very intelligible manner that can be used for a comprehensive, readable interpretation of the criteria. The clear and concise explanations are useful for self-assessment and improvement. It is a fine addition to the literature on how to get better, faster, using these criteria as a roadmap." Edwin Shecter, President, Quality Resources Company 020163368XB04062001

The Malcolm Baldrige National Quality Award

The Malcolm Baldrige National Quality Award PDF Author: Maureen S. Heaphy
Publisher: Addison Wesley Longman
ISBN:
Category : Business & Economics
Languages : en
Pages : 468

Get Book Here

Book Description
With quality programs proliferating in companies worldwide, the Malcolm Baldrige National Quality Award has become a valuable tool for benchmarking, improving, and recognizing quality efforts. The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth, an excellent resource for any organization seeking to use the criteria for quality and performance improvement, includes tips on the application process as well as common mistakes to avoid. Comprehensive and thoroughly up-to-date, this is the only book on the subject to address the ISO 9000:1994 standards. A complete case study of a Baldrige Award application follows the entire process from start to finish the application, the examiner's response, the feedback report, and the site visit preparation giving you an excellent view of how the process works as well as the challenges and commitments involved in achieving Baldrige Award levels of quality and performance. The book also includes a look at the future of the Baldrige Award. "This book presents information on the Malcolm Baldrige National Quality Award in a very intelligible manner that can be used for a comprehensive, readable interpretation of the criteria. The clear and concise explanations are useful for self-assessment and improvement. It is a fine addition to the literature on how to get better, faster, using these criteria as a roadmap." Edwin Shecter, President, Quality Resources Company 020163368XB04062001

United States Statutes at Large

United States Statutes at Large PDF Author: United States
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 1100

Get Book Here

Book Description


Quality Improvement in America

Quality Improvement in America PDF Author: United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Technology and Competitiveness
Publisher:
ISBN:
Category : Quality assurance
Languages : en
Pages : 344

Get Book Here

Book Description


Malcolm Baldridge National Quality Improvement Act of 1987

Malcolm Baldridge National Quality Improvement Act of 1987 PDF Author: United States
Publisher:
ISBN:
Category : Awards
Languages : en
Pages : 6

Get Book Here

Book Description


Summary of Activities of the Committee on Science and Technology, U.S. House of Representatives for the ... Congress

Summary of Activities of the Committee on Science and Technology, U.S. House of Representatives for the ... Congress PDF Author: United States. Congress. House. Committee on Science and Technology
Publisher:
ISBN:
Category :
Languages : en
Pages : 384

Get Book Here

Book Description


Quality Control for Profit

Quality Control for Profit PDF Author: Ronald H. Lester
Publisher: CRC Press
ISBN: 9780824786588
Category : Technology & Engineering
Languages : en
Pages : 600

Get Book Here

Book Description
Epilogue: Quality Control in the Twenty-First Century -- Appendix 1: Table of Factors for Quality Control Applications -- Appendix 2: Areas Under the Normal Curve- Detailed Table -- Appendix 3: Table of Random Numbers -- Glossary -- Bibliography -- Index

Quality Improvement in the United States

Quality Improvement in the United States PDF Author: United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Science, Research, and Technology
Publisher:
ISBN:
Category : Industries
Languages : en
Pages : 364

Get Book Here

Book Description


Compilation of Public Laws Reported by the Committee on Science, Space, and Technology, 1958-1988

Compilation of Public Laws Reported by the Committee on Science, Space, and Technology, 1958-1988 PDF Author: United States
Publisher:
ISBN:
Category : Science and law
Languages : en
Pages : 756

Get Book Here

Book Description


Managed Care Quality

Managed Care Quality PDF Author: A. F. Al-Assaf
Publisher: CRC Press
ISBN: 1000162141
Category : Law
Languages : en
Pages : 294

Get Book Here

Book Description
Managed care organizations are paving the way to the future of health care delivery in the United States and countries around the world. As managed care systems evolve, a major concern is quality. Managed Care Quality: A Practical Guide is a collection of applications and experiences gathered from practicing health professionals in the field of managed care. This first "how to" guide was written to help managed care organizations meet the common objective of ensuring the best quality of services and care. Managed Care Quality: A Practical Guide presents successive steps in implementing quality in health care organizations. It introduces the methods, skills, and practices involved in quality health care programs and offers solutions to problems typically encountered in managed care.

The SAGE Encyclopedia of Quality and the Service Economy

The SAGE Encyclopedia of Quality and the Service Economy PDF Author: Su Mi Dahlgaard-Park
Publisher: SAGE Publications
ISBN: 1506315054
Category : Business & Economics
Languages : en
Pages : 2080

Get Book Here

Book Description
Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.