Achieving Competitive Advantage through Quality Management

Achieving Competitive Advantage through Quality Management PDF Author: Marta Peris-Ortiz
Publisher: Springer
ISBN: 3319172514
Category : Business & Economics
Languages : en
Pages : 312

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Book Description
This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Achieving Competitive Advantage through Quality Management

Achieving Competitive Advantage through Quality Management PDF Author: Marta Peris-Ortiz
Publisher: Springer
ISBN: 3319172514
Category : Business & Economics
Languages : en
Pages : 312

Get Book Here

Book Description
This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Recollections of My Life

Recollections of My Life PDF Author: Santiago Ramón y Cajal
Publisher:
ISBN:
Category : Nervous system
Languages : en
Pages : 702

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LEV

LEV PDF Author:
Publisher:
ISBN:
Category : Catalogs, Publishers'
Languages : es
Pages : 2004

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Host Bibliographic Record for Boundwith Item Barcode 30112044669122 and Others

Host Bibliographic Record for Boundwith Item Barcode 30112044669122 and Others PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 2490

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Book Description


Nueva economía del bienestar

Nueva economía del bienestar PDF Author: Amartya K. Sen
Publisher: Universitat de València
ISBN: 9788437023175
Category : Business & Economics
Languages : en
Pages : 496

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Book Description
Esta obra contribuye al homenaje que la Universitat de València rindió al profesor Amartya Kumar Sen con motivo de su investidura como Doctor Honoris Causa. La cuidada selección de artículos preparada por el profesor Casas Pardo, precedida de un estudio introductorio sobre su obra, recoge las aportaciones más importantes, originales y creativas del Dr. Sen a la economía, la ética y al pensamiento social en general.

The New Palgrave Dictionary of Economics

The New Palgrave Dictionary of Economics PDF Author: NA NA
Publisher: Palgrave Macmillan
ISBN: 9780333786765
Category : Law
Languages : en
Pages : 7300

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Book Description
The award-winning The New Palgrave Dictionary of Economics, 2nd edition is now available as a dynamic online resource. Consisting of over 1,900 articles written by leading figures in the field including Nobel prize winners, this is the definitive scholarly reference work for a new generation of economists. Regularly updated! This product is a subscription based product.

Whither Socialism?

Whither Socialism? PDF Author: Joseph E. Stiglitz
Publisher: MIT Press
ISBN: 9780262691826
Category : Business & Economics
Languages : en
Pages : 360

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Book Description
The rapid collapse of socialism has raised new economic policy questions and revived old theoretical issues. In this book, Joseph Stiglitz explains how the neoclassical, or Walrasian model (the formal articulation of Adam Smith's invisible hand), which has dominated economic thought over the past half century, may have wrongly encouraged the belief that market socialism could work. Stiglitz proposes an alternative model, based on the economics of information, that provides greater theoretical insight into the workings of a market economy and clearer guidance for the setting of policy in transitional economies. Stiglitz sees the critical failing in the standard neoclassical model underlying market socialism to be its assumptions concerning information, particularly its failure to consider the problems that arise from lack of perfect information and from the costs of acquiring information. He also identifies problems arising from its assumptions concerning completeness of markets, competitiveness of markets, and the absence of innovation. Stiglitz argues that not only did the existing paradigm fail to provide much guidance on the vital question of the choice of economic systems, the advice it did provide was often misleading.

Handbook on the Economics and Theory of the Firm

Handbook on the Economics and Theory of the Firm PDF Author: Michael Dietrich
Publisher: Edward Elgar Publishing
ISBN: 1781002401
Category : Business & Economics
Languages : en
Pages : 607

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Book Description
This unique Handbook explores both the economics of the firm and the theory of the firm, two areas which are traditionally treated separately in the literature. On the one hand, the former refers to the structure, organization and boundaries of the firm, while the latter is devoted to the analysis of behaviours and strategies in particular market contexts. the novel concept underpinning this authoritative volume is that these two areas closely interact, and that a framework must be articulated in order to illustrate how linkages can be created. This interpretative framework is comprehensively developed in the editors' introduction, and the expert contributors – more than fifty academics of renowned authority – further elaborate on the linkages in the seven comprehensive sections that follow, encompassing: background; equilibrium and new institutional theories; the multinational firm; dynamic approaches to the firm; modern issues; firms' strategies; and economic policy and the firm. Bridging economics and theory of the firm, and providing both technical and institutional perspectives on real corporations, this path-breaking Handbook will prove an invaluable resource for academics, researchers and students in the fields of economics, heterodox economics, business and management, and industrial organization.

Manual of Political Economy

Manual of Political Economy PDF Author: Vilfredo Pareto
Publisher: Oxford University Press, USA
ISBN: 0199607958
Category : Business & Economics
Languages : en
Pages : 707

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Book Description
Pareto is credited with helping the development of microeconomics. His Manuale of Political Economy in Italian in 1906 (French ed. 1909) introduced the analytical approach that has informed a significant part of 20th century economic thinking. This is a revised and extended translation of the Italian 100th anniversary critical edition.

Capital as Power

Capital as Power PDF Author: Jonathan Nitzan
Publisher: Routledge
ISBN: 1134022298
Category : Political Science
Languages : en
Pages : 853

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Book Description
Conventional theories of capitalism are mired in a deep crisis: after centuries of debate, they are still unable to tell us what capital is. Liberals and Marxists both think of capital as an ‘economic’ entity that they count in universal units of ‘utils’ or ‘abstract labour’, respectively. But these units are totally fictitious. Nobody has ever been able to observe or measure them, and for a good reason: they don’t exist. Since liberalism and Marxism depend on these non-existing units, their theories hang in suspension. They cannot explain the process that matters most – the accumulation of capital. This book offers a radical alternative. According to the authors, capital is not a narrow economic entity, but a symbolic quantification of power. It has little to do with utility or abstract labour, and it extends far beyond machines and production lines. Capital, the authors claim, represents the organized power of dominant capital groups to reshape – or creorder – their society. Written in simple language, accessible to lay readers and experts alike, the book develops a novel political economy. It takes the reader through the history, assumptions and limitations of mainstream economics and its associated theories of politics. It examines the evolution of Marxist thinking on accumulation and the state. And it articulates an innovative theory of ‘capital as power’ and a new history of the ‘capitalist mode of power’.