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Author: Bansal, Rohit
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 370
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Book Description
Academic scholars find themselves confronted with a formidable challenge: staying abreast of the ever-evolving landscape of Artificial Intelligence(AI). The intricate interplay between AI and its profound impact on various facets of society, including customer engagement, remains an enigma for many. This knowledge gap not only hampers their ability to contribute meaningfully to their fields but also leaves them trailing behind the dynamic developments taking place in industries worldwide. As AI continues to reshape the business environment, it becomes imperative for academia to bridge this chasm between theory and practice. Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement is an effective solution to the pressing problem at hand. With meticulous clarity, it unravels the complexities of ChatGPT, an innovative AI technology, and its revolutionary potential in the realm of customer engagement. It offers a lifeline to academic scholars seeking to navigate the uncharted territory of AI, providing them with an in-depth understanding of how ChatGPT can reshape customer interactions.
Author: Bansal, Rohit
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 370
Get Book Here
Book Description
Academic scholars find themselves confronted with a formidable challenge: staying abreast of the ever-evolving landscape of Artificial Intelligence(AI). The intricate interplay between AI and its profound impact on various facets of society, including customer engagement, remains an enigma for many. This knowledge gap not only hampers their ability to contribute meaningfully to their fields but also leaves them trailing behind the dynamic developments taking place in industries worldwide. As AI continues to reshape the business environment, it becomes imperative for academia to bridge this chasm between theory and practice. Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement is an effective solution to the pressing problem at hand. With meticulous clarity, it unravels the complexities of ChatGPT, an innovative AI technology, and its revolutionary potential in the realm of customer engagement. It offers a lifeline to academic scholars seeking to navigate the uncharted territory of AI, providing them with an in-depth understanding of how ChatGPT can reshape customer interactions.
Author: Demir, Mahmut
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 333
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Book Description
The pressing challenges businesses face are rising, including the ethical considerations associated with artificial intelligence (AI) in the service industry. Revolutionizing the Service Industry with OpenAI Models is a book rooted in real-world examples and expert insights, which provides practical solutions by implementing the latest technology and explores the impact of AI-powered conversational agents on the service sector. The book commences with an enlightening introduction that underscores the transformative power of ChatGPT and OpenAI models, setting the stage for a deep dive into their role in reshaping the service industry. Through a systematic examination of current challenges and opportunities, the text unveils the innovations brought about by ChatGPT in customer service, revealing its potential to enhance response times, handle complex inquiries, and deliver personalized experiences on an unprecedented scale. Delving into designing conversational user interfaces, addressing language barriers, and deploying AI in sensitive sectors like healthcare, the book guides readers through responsible and effective implementation. It balances the exploration of AI-driven automation with understanding the importance of maintaining a human touch in service interactions. This book is ideal for business owners, managers, and decision-makers seeking to leverage AI-powered conversational agents for strategic advantage. Simultaneously, AI enthusiasts, researchers, and developers will find invaluable insights into the current issues, best practices, and future trends in AI-driven customer interactions.
Author: Nitin Liladhar Rane
Publisher: Deep Science Publishing
ISBN: 8198127186
Category : Computers
Languages : en
Pages : 185
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Book Description
This book offers an insight into the applications of Artificial Intelligence (AI)- Machine Learning Algorithms and Deep Learning (DL) in Bigdata Analytics to Industry 4.0/5.0 and Society 5.0 with transformative power responsibly. It has delved into how these technologies are disrupting industries, fostering innovation, and solving age-old social problems-so that readers have an understanding of where the digital world is headed. These chapters cover the big picture subjects of using AI with Big data analytics aimed mostly at increasing industrial efficiency, healthcare optimization, retail transformation, construction industry transformation, autonomous vehicles development and environmental sustainability improvement. The book covers each of these technologies extensively applied to full chapters devoted to detail studies, methodologies and practical usages. One of the central concepts in the book is how we evolve from industry 4.0 to industry 5.0. Therefore, Industry 4.0 relies on the automation and data exchange in manufacturing technologies using cyber-physical systems, the Internet of Things and cloud computing route to intelligent factories. During this phase, it improves operational efficiency, predictive maintenance and real-time monitoring which lowers down time and other operating costs by considerable amount. As industries move towards Industry 5.0, a lot has been noted-human-oriented solutions that combine human creativity and intelligence with highly automated and distributed technological tools. More cooperation between humans and machines during such times will, therefore, result in more customized production aimed at sustainable processes. The book details how, thanks to digital twins-that is, innumerable virtual replicas of physical systems-the further step is taken, allowing for real-time data analysis and, consequently innovative ways of manufacturing where the interests of the workers and customers come first. The present book discusses how AI and big data analytics transcend industrial applications to meet more societal ends as society ushers in its fifth revolution. Society 5.0 postulates that a super-smart digital society will drive transformation in all aspects of life, ranging from health and education to planning urban resources and infrastructure and ensuring public safety. The combination of AI with Big Data makes personalized healthcare services possible, competent resource planning in cities, and environmental sustainability in place via predictive analytics or simulation models. One such industry in which significant changes are coming, according to AI and Big Data analytics, is healthcare. This book shows how these technologies improve diagnostic accuracy, enable personalized treatment plans, and optimize resource allocations. Predictive insights can predict outbreaks and admissions, which helps better preparedness against diseases and also optimizes health resource utilization. AI in medical imaging and anomaly detection strengthens the efficiency of professional health experts, thus delivering better patient outcomes. AI and big data analytics have further remodelled the retail industry by providing retailers profound insights into consumer behaviour and preferences. With this information, retailers can adopt person-segmented marketing techniques and optimize inventory levels while enabling high levels of customer service using AI-fuelled chatbots and virtual assistants. These technologies help retailers stay competitive in an ever-developing market environment by offering solutions structured based on individual needs expressed by customers. AI and big data analytics combine to form one synergy connected with autonomous vehicles. It further goes on to discuss the huge amount of data needed for training these AI models and big data analytics in refining the accuracy and safety of autonomous driving systems. Another critical area in which AI and Big Data Analytics make a considerable impact is environmental sustainability. By applying these analyses to large data sets relating to climatic changes, energy consumption, and natural resources, AI models can establish trends and recognize patterns indicating future changes. This predictive ability equips organizations and governments with tools to develop lower environmental footprints and promote sustainable practices proactively. It further explains AI-enabled energy management systems that drive optimized energy use in buildings to reduce carbon emissions and save on associated costs. This certainly looks like something for a vast readership: it speaks more to academics, professionals working in the industry, and decision-makers-but, really, to anybody who seeks to grasp the transformative powerfulness of AI and big data analytics. This source will provide information on overall guidance and a rich source of inspiration in using these technologies to enable innovation and sustainable development across different sectors. Actual case examples and practical applications are given to convey the knowledge and elements that readers need to know as they go about using AI and big data analytics. This book also includes discussions concerning the dynamic policy and regulatory scenes of AI, pointing out that it is necessary to have standard policies that should be implemented to have ethical deployment of AI that reduces risks. This book also focuses on challenges in implementing AI for intelligent and sustainable industries, meaning technical, ethical, and operational barriers. It outlines high costs, low-quality data, and the need for skilled professionals; ethical concerns and robust cybersecurity measures become necessary. As such, this book will engross an audience ranging from academics to industry professionals and policymakers working toward understanding and using AI and big data for sustainable development and technological advancement.
Author: Nadda, Vipin
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 587
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Book Description
The use of artificial intelligence (AI) in service and tourism marketing has revolutionized the industry by personalizing customer experiences and optimizing operational efficiency. AI-driven tools analyze vast amounts of data to understand customer preferences, enabling businesses to offer tailored recommendations and promotions. AI-powered marketing campaigns can adapt in real-time, ensuring messages resonate with the right audience. AI Innovations in Service and Tourism Marketing discusses cutting-edge innovations in the use of AI technologies in service and tourism marketing. It explains how to harness these technologies to enhance customer experience and drive engagement. Covering topics such as automation, chatbots, and operational efficiency, this book is an excellent resource for managers, marketing professionals, business leaders, researchers, academicians, educators, and postgraduate students.
Author: Sharma, Dipanker
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 471
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Book Description
Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.
Author: Gaur, Loveleen
Publisher: IGI Global
ISBN:
Category : Computers
Languages : en
Pages : 350
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Book Description
The rapid advancement of generative artificial intelligence (AI) has brought about significant ethical challenges. As machines become more adept at creating human-like content, concerns about misuse, bias, privacy, and accountability have emerged. Without clear guidelines and regulations, there is a risk of unethical use, such as creating deepfake videos or disseminating misinformation, which could have severe societal consequences. Additionally, questions about intellectual property rights and the ownership of AI-generated creations still need to be solved, further complicating the ethical landscape. The book, Generative Artificial Intelligence and Ethics: Standards, Guidelines, and Best Practices, comprehensively solves these ethical challenges. By providing insights into the historical development and key milestones of Generative AI, the book lays a foundation for understanding its complex ethical implications. It examines existing ethical frameworks and proposes new ones tailored to AI's unique characteristics, helping readers apply traditional ethics to AI development and deployment.
Author: Adedoyin, Festus Fatai
Publisher: IGI Global
ISBN:
Category : Computers
Languages : en
Pages : 302
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Book Description
As organizations grapple with the challenges of a dynamic market, the integration of Artificial Intelligence (AI) emerges not only as a technological progression but a strategic necessity. The transformative potential of AI, particularly through OpenAI, holds the promise of redefining operational paradigms, accelerating innovation, and unlocking unprecedented growth opportunities. However, lurking beneath this promise are challenges that demand urgent attention – from tailoring relevance for specific business units to ethical and safe integration practices. The specifics of how OpenAI can amplify labor productivity and enhance decision-making processes remain elusive. Generative AI and Multifactor Productivity in Business offers a guide surrounding the complexities of OpenAI's role in business operations. It contends that understanding OpenAI is not just beneficial; it is essential for organizations seeking to navigate economic uncertainties and unlock high levels of efficiency and growth. The book delves into the effects of OpenAI on business, with a primary objective of illuminating the scholarly and practitioner-based contributions that push the boundaries of OpenAI in business research. This exploration encompasses applications of advanced generative AI tools, language models, and innovative technologies specific to diverse businesses across sectors, scales, and regions. It emphasizes that as AI becomes more seamlessly integrated into business processes, the potential for multifactor productivity to fuel economic growth, new industries, and job opportunities is unparalleled.
Author: Albattat, Ahmad
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 424
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Book Description
Tracking tourism patterns and improving travel experiences have been revolutionized by innovative technologies, reshaping how destinations and services cater to travelers. Advanced data analytics, mobile applications, and smart technologies enable a better understanding of tourist behaviors, preferences, and trends, allowing for personalized travel experiences. Real-time tracking systems and location-based services offer tailored recommendations, while virtual and augmented reality provide immersive destination preview. As technology evolves, further exploration into travel innovations may enhance satisfaction and engagement for tourists worldwide. Tracking Tourism Patterns and Improving Travel Experiences With Innovative Technologies explores the effects of tourism data analysis on traveler experiences. Through the usage of digital and smart technology, social media integration, and artificial intelligence, businesses can improve their branding and marketing tactics while emphasizing the cultural and experiential impact of tourism destinations. This book covers topics such as destination branding, digital technology, and service marketing, and is a useful resource for business owners, managers, economists, marketers, computer engineers, academicians, scientists, and researchers.
Author: Rana, Varinder Singh
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 642
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Book Description
Developing sustainable practices in gastronomic tourism is essential for creating a responsible and impactful travel experience. As travelers become conscious of their environmental and social impact, the culinary tourism sector prioritizes sustainability at every stage. This includes promoting local ingredients, supporting small-scale producers, and minimizing food waste while also celebrating cultural heritage through authentic culinary experiences. Gastronomic tourism enhances the visitor experience while contributing to the preservation of local ecosystems and communities. Further research into gastronomic tourism is necessary to promote multi-stakeholder cooperation between local communities, companies, NGOs, and governments for improved sustainability of culinary tourism. Global Sustainable Practices in Gastronomic Tourism explores sustainability principles in relation to culinary tourism, including its effects on the environment, society, and economy. It examines how sustainable tourism practices incorporate gastronomic heritage, emphasizing the value of maintaining regional food systems and culinary customs. This book covers topics such as conservation and preservation, social media, and waste management, and is a useful resource for hospitality and tourism professionals, economists, environmental scientists, marketers, business owners, academicians, and researchers.
Author: Bayram, Gül Erkol
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 500
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Book Description
Rural women entrepreneurs often face significant barriers that hinder their business success and growth. These challenges include limited access to financial resources, inadequate infrastructure, and lack of supportive networks or mentorship opportunities. Additionally, societal and cultural norms may restrict their entrepreneurial activities and access to markets. Building resiliency for rural women entrepreneurs involves addressing these barriers through targeted interventions. By creating and enabling environments that address these specific needs, rural women can strengthen their entrepreneurial ventures, foster economic independence, and contribute to the broader community’s development. Examining Barriers and Building Resiliency for Rural Women Entrepreneurs discusses the multifaceted challenges faced by women in rural areas seeking to start and grow their own businesses. It explores strategies for overcoming these barriers, including the development of targeted support programs, enhanced access to capital, and the creation of robust networks and mentorship opportunities. Covering topics such as digital advancements, hospitality and tourism, and work-life balance, this book is an essential resource for policymakers, government officials, community leaders, local government representatives, business development specialists, mentors, academicians, researchers, entrepreneurs, and more.
