Lean for Service Organizations and Offices

Lean for Service Organizations and Offices PDF Author: Debashis
Publisher: Pearson Education India
ISBN: 9788131725504
Category :
Languages : en
Pages : 252

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Book Description

Lean for Service Organizations and Offices

Lean for Service Organizations and Offices PDF Author: Debashis
Publisher: Pearson Education India
ISBN: 9788131725504
Category :
Languages : en
Pages : 252

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Book Description


Lean Organization: from the Tools of the Toyota Production System to Lean Office

Lean Organization: from the Tools of the Toyota Production System to Lean Office PDF Author: Andrea Chiarini
Publisher: Springer Science & Business Media
ISBN: 8847025109
Category : Business & Economics
Languages : en
Pages : 176

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Book Description
Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called Hoshin Kanri method of defining business objectives and targets is explained, and a Value Stream Mapping tool that serves to identify all wastes is described. Subsequent chapters cover each of the TPS (Toyota Production System) tools, from 5S to SMED, and special attention is devoted to the Ducati case study, in which tools such as 5S and Kanban are applied. Lean metrics and the innovative Value Stream Accounting are discussed, and the closing chapter focuses on Lean Office for the service industry. Each chapter includes illustrations and tables relating to practical cases concerning the subject under consideration, based on real consultancy experiences.

Lean Office and Service Simplified

Lean Office and Service Simplified PDF Author: Drew Locher
Publisher: CRC Press
ISBN: 1439884749
Category : Business & Economics
Languages : en
Pages : 268

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Book Description
Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

Flow in the Office

Flow in the Office PDF Author: Carlos Venegas
Publisher: CRC Press
ISBN: 1040280153
Category : Business & Economics
Languages : en
Pages : 137

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Book Description
For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.

5S for Service Organizations and Offices

5S for Service Organizations and Offices PDF Author: Debashis
Publisher: Pearson Education India
ISBN: 9788131725511
Category :
Languages : en
Pages : 148

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Book Description


Value Stream Management for the Lean Office

Value Stream Management for the Lean Office PDF Author: Don Tapping
Publisher: CRC Press
ISBN: 1482278170
Category : Business & Economics
Languages : en
Pages : 163

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Book Description
Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

Office Lean

Office Lean PDF Author: Ken Eakin
Publisher: CRC Press
ISBN: 0429512228
Category : Business & Economics
Languages : en
Pages : 277

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Book Description
Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.

The Kaizen Event Planner

The Kaizen Event Planner PDF Author: Karen Martin
Publisher: CRC Press
ISBN: 1439827826
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process,

Lean Six Sigma for the Office

Lean Six Sigma for the Office PDF Author: James William Martin
Publisher: CRC Press
ISBN: 1420068806
Category : Business & Economics
Languages : en
Pages : 364

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Book Description
This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments.

The Complete Lean Enterprise

The Complete Lean Enterprise PDF Author: Beau Keyte
Publisher: CRC Press
ISBN: 1563273012
Category : Business & Economics
Languages : en
Pages : 141

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Book Description
"Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas — where the value stream is administrative (i.e., "order to cash"). These "office" value streams directly support the daily production needs of an enterprise. Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.