Author: Ron Wallace
Publisher:
ISBN: 9781458732545
Category :
Languages : en
Pages : 190
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Book Description
Leadership Lessons from a UPS Driver Delivering a Culture of We, Not Me UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right - on - time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it's par for the course. UPS has a unique people culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of ''we, not me'' with the company's success - and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct - and it works. The straightforward and easy - to - understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must - read for anyone aspiring to become a great leader.
Author: Ron Wallace
Publisher:
ISBN: 9780369361745
Category :
Languages : en
Pages : 280
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Book Description
Leadership Lessons from a UPS Driver Delivering a Culture of We, Not Me UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right - on - time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it's par for the course. UPS has a unique people culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of ''we, not me'' with the company's success - and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct - and it works. The straightforward and easy - to - understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must - read for anyone aspiring to become a great leader.
Author: Ron Wallace
Publisher: Berrett-Koehler Publishers
ISBN: 1626566909
Category : Business & Economics
Languages : en
Pages : 185
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Book Description
Sharing stories focused on the people he worked with, the retired president of UPS provides a practical blueprint for successful leaders and companies. UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn’t been delighted by a right-on-time delivery, one of the eighteen million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what’s the company’s secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it’s par for the course. UPS has a unique people culture. It’s like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of “we, not me” with the company’s success—and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-listen for anyone aspiring to become a great leader. “Finally, a book that hits the heart of doing what’s right. A straightforward, no-holds-barred approach to leadership principles. A refreshing wake-up call for anyone leading others.” —Emily Thomas Kendrick, president and CEO, Arrow Exterminators, Inc. “For decades, Ron Wallace displayed unique leadership abilities at UPS. This would ultimately lead him to being responsible for thousands of employees who had to get things done in complex situations every day. Whether you’re a beginning or an experienced leader, Ron’s book, Leadership Lessons from a UPS Driver, can change your life as well as the life of your organization. It’s a leadership must-read.” —Mark Levy, author of Accidental Genius
Author: Ron Wallace
Publisher: National Geographic Books
ISBN: 1626566887
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn’t been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many other corporations have disappeared. What’s the company’s secret? Just ask a driver! Ron Wallace was a UPS delivery driver for six years before he began rising through the ranks, ultimately becoming president of UPS International. In other companies, that might be extraordinary, but at UPS it’s par for the course. UPS has a unique corporate culture. It’s like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits the company’s success—and his own—to its culture of “we, not me.” As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his readers to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-read for anyone aspiring to become a great leader.
Author: Kenneth J. Carrig
Publisher: Stanford University Press
ISBN: 1503609790
Category : Business & Economics
Languages : en
Pages : 310
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Book Description
CEOs regularly identify strategic execution as their biggest challenge, and the top priority facing today's business leaders. Based on their research with senior executives across a variety of industries—and including firms like Marriott, Microsoft, SunTrust, UPS, and Vail Resorts—Kenneth J. Carrig and Scott A. Snell have distilled the elements that are most critical for execution. This book addresses the challenges of execution, why it matters, and why the approach remains elusive. It introduces an integrated framework for understanding four priorities underlying execution excellence. Ultimately, it all comes down to alignment, agility, ability, and architecture. The authors lay out a process for applying the framework, helping business leaders to diagnose their challenges and to determine their path toward breakthrough performance.
Author: Jennifer White
Publisher:
ISBN:
Category : Leadership
Languages : en
Pages : 256
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Book Description
Author: Madan Birla
Publisher: Wiley + ORM
ISBN: 1118428978
Category : Business & Economics
Languages : en
Pages : 167
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Book Description
An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.
Author: Jim Lancaster
Publisher: Lean Enterprise Institute Inc.
ISBN: 1934109541
Category : Business & Economics
Languages : en
Pages : 184
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Book Description
Author: Greg Niemann
Publisher: John Wiley & Sons
ISBN: 1118041097
Category : Business & Economics
Languages : en
Pages : 259
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Book Description
Although its brown vans are on every block and its delivery service reaches more than 200 countries, UPS is among the world’s most underestimated and misunderstood companies. For the first time, a UPS “lifer” tells the behind-the-scenes story of how a small messenger service became a business giant. Big Brown reveals the remarkable 100-year history of UPS and the life of its founder Jim Casey—one of the greatest unknown capitalists of the twentieth century. Casey pursued a Spartan business philosophy that emphasized military discipline, drab uniforms, and reliability over flash—a model that is still reflected in UPS culture today. Big Brown examines all the seeming paradoxes about UPS: from its traditional management style and strict policies coupled with high employee loyalty and strong labor relations; from its historical “anti-marketing” bias (why brown?) to its sterling brand loyalty and reputation for quality.
Author: David Chadwick
Publisher: Harvest House Publishers
ISBN: 0736966900
Category : Religion
Languages : en
Pages : 274
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Book Description
Dean Smith won 879 games during his legendary career as the basketball coach at University of North Carolina—making him among the winningest coaches ever. He also won the respect and admiration of those who worked with and played for him. What made him so effective both on and off the court? What set him apart as a leader? Author David Chadwick, who played on championship teams for Smith, provides an inside look at how Smith led and influenced others so that they knew success not only on the basketball court, but everywhere else. In It's How You Play the Game, he presents 12 principles that marked Smith's approach to leadership, business, and life, including... the team comes before the individual success requires a flexible vision positive words have power commitment to character is essential you can make failure your friend Whatever your calling as a leader—whether in business, athletics, ministry, or elsewhere—this book will help you to play the game well and draw out the best from the people you lead.
