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Author: Kay Ann Cassell
Publisher: American Library Association
ISBN: 1555708595
Category : Language Arts & Disciplines
Languages : en
Pages : 532
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Book Description
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Author: Kay Ann Cassell
Publisher: American Library Association
ISBN: 1555708595
Category : Language Arts & Disciplines
Languages : en
Pages : 532
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Book Description
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Author: Michael F. Bemis
Publisher: American Library Association
ISBN: 0838911854
Category : Language Arts & Disciplines
Languages : en
Pages : 305
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Book Description
This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance. In addition to compiling an invaluable list of sources, Bemis digs deeper, examining the strengths and weaknesses of key works. A boon to researchers and practitioners alike, this bibliography Includes coverage of subjects as diverse and vital as the history of librarianship, its development as a profession, the ethics of information science, cataloging, reference work, and library architecture Encompasses encyclopedias, dictionaries, directories, photographic surveys, statistical publications, and numerous electronic sources, all categorized by subject Offers appendixes detailing leading professional organizations and publishers of library and information science literature This comprehensive bibliography of English-language resources on librarianship, the only one of its kind, will prove invaluable to scholars, students, and anyone working in the field.
Author: Tim Buckley Owen
Publisher: Facet Publishing
ISBN: 185604811X
Category : Language Arts & Disciplines
Languages : en
Pages : 177
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Book Description
This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. Step by step, the book guides the reader through all stages of research, from finding out what the enquirer really wants to providing a polished, value-added answer. There’s an emphasis throughout on how to make the best use of limited resources – and a final chapter offers practical advice on how to set up an enquiry service from scratch or revive a run-down one. This fully updated sixth edition features a brand new chapter on remote enquiry handling by email, SMS and instant messaging. It has cutting-edge coverage of developments in mobile media, social networking, microblogging and e-books. The new Starter Sources section provides an essential and up-to-date list of quality-checked reference sources, on the web and in print. In this edition: • What do they really want? (How to make sure you really understand the question.) • Flying blind. (Why remote enquiry handling is different.) • Getting started (Dealing with the panic – thinking clearly.) • Smarter searching. (Tips for efficient search strategies.) • Help! Everything’s going wrong. (When you can’t find the answer and you’re running out of time.) • Success! Now let's add some value. (Presenting your answer well is part of the job.) • Setting up – how do you start? (Establishing your own enquiry service from scratch.) • Choosing your toolkit. (Resources that you’ll need to run your enquiry service.) Readership: Ideal for anyone who has to answer enquiries from users in any environment, this essential manual is suitable for use in large or small libraries and information units. Anyone working in a contact centre – dealing with information enquiries or processing transactions or trouble-shooting technical issues – should find it useful too. And it's particularly valuable for information professionals and those working on enquiry desks in academic, public, school and special libraries. It doesn’t matter whether your job is actually finding answers for people or helping others find the answers for themselves. This book is for you.
Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 083891232X
Category : Language Arts & Disciplines
Languages : en
Pages : 334
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Book Description
Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting research, this resource collects the cream of the crop sources of general reference and library science information. Encompassing internet resources, digital image collections, and print resources, it includes the full section on LIS Resources from the Guide to Reference database, which was voted a #1 Best Professional Resource Database by Library Journal readers. Organized by topic and thoroughly indexed, this guide makes it a snap to find the right sources. It offers an appealing introduction to reference work and resources for LIS students and also serves as an affordable course book to complement online Guide to Reference access.
Author: Tim Buckley Owen
Publisher: Facet Publishing
ISBN: 1783301937
Category : Language Arts & Disciplines
Languages : en
Pages : 208
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Book Description
Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity they’re much more likely to use a search engine on their mobile device than ask their local library. But while the days of personal intervention in this kind of enquiry are inevitably numbered, the professional skills that underpin them are not. This book uses technology as the enabler of the thought processes that information professionals need to engage in when answering enquiries, and makes the case that new technology, far from making them irrelevant, raises the skill stakes for all. Now in its 7th edition, this book is fully updated to cover new skills, such as: employing critical thinking to manipulate, categorise and prioritise raw search resultsusing strategic reading and abstracting techniques to identify and summarise the essential information the enquirer needs from the retrieved documentsdrawing on established story-telling practice to present research results effectively – whether orally or in writingworking to the POWER model: plan, organise, write, edit, review. This book is ideal for anyone who has to answer enquiries from users in any information role; those working in contact centres who are dealing with information enquiries, processing transactions or trouble-shooting technical issues; and information professionals working on enquiry desks in large or small academic, public, school or special libraries.
Author: Anne Totterdell
Publisher: Facet Publishing
ISBN: 1856045579
Category : Language Arts & Disciplines
Languages : en
Pages : 225
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Book Description
Fully revised and updated, the third edition of this introductory guide to library and information work introduces support staff, paraprofessionals and LIS students to the workplace. Informing the reader of the latest developments in the field, the text provides a practical, educational underpinning to library and information work across all sectors. It introduces the structure and functions of the principal types of library and information service and looks at the key information skills and areas of competence necessary for the efficient and informed practice of a wide range of tasks.
Author: Popp, Mary Pagliero
Publisher: IGI Global
ISBN: 1466618221
Category : Language Arts & Disciplines
Languages : en
Pages : 753
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Book Description
"This book addresses the many new resource discovery tools and products in existence as well as their potential uses and applications"--Provided by publisher.
Author: Mark Y. Herring
Publisher: McFarland
ISBN: 0786453931
Category : Language Arts & Disciplines
Languages : en
Pages : 201
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Book Description
This work skeptically explores the notion that the internet will soon obviate any need for traditional print-based academic libraries. It makes a case for the library's staying power in the face of technological advancements (television, microfilm, and CD-ROM's were all once predicted as the contemporary library's heir-apparent), and devotes individual chapters to the pitfalls and prevarications of popular search engines, e-books, and the mass digitization of traditional print material.
Author: Jeannette Woodward
Publisher: American Library Association
ISBN: 0838909760
Category : Language Arts & Disciplines
Languages : en
Pages : 209
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Book Description
In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer's point of view in focus at all times to help you to integrate technology to meet today's student and faculty needs.
Author: Karen Markey
Publisher: Rowman & Littlefield
ISBN: 1538167743
Category : Language Arts & Disciplines
Languages : en
Pages : 295
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Book Description
Online Searching prepares students in library and information science programs to assist information seekers at all levels, from university faculty to elementary school students. Included in the third edition are interviews with librarians and other information professionals whose words of wisdom broaden graduate students’ perspectives regarding online searching in a variety of work settings serving different kinds of information seekers. The book’s chapters are organized according to the steps in the search process: 1. Conducting a reference interview to determine what the seeker wants 2. Identifying sources that are likely to produce relevant information for the seeker’s query 3. Determining whether the user seeks a known item or information about a subject 4. Dividing the query into main ideas and combining them logically 5. Representing the query as input to the search system 6. Conducting the search and responding strategically 7. Displaying retrievals, assessing them, and responding tactically A new chapter on web search engines builds on students’ existing experience with keyword searching and relevance ranking by introducing them to more sophisticated techniques to use in the search box and on the results page. A completely revised chapter on assessing research impact discusses the widespread use of author and article iMetrics, a trend that has developed rapidly since the publication of the second edition. More than 100 figures and tables provide readers with visualizations of concepts and examples of real searches and actual results. Textboxes offer additional topical details and professional insights. New videos supplement the text by delving more deeply into topics such as database types, information organization, specialized search techniques, results filtering, and the role of browsing in the information seeking process. An updated glossary makes it easy to find definitions of terms used throughout the book. With new and updated material, this edition of Online Searching gives students knowledge and skills for success when intermediating between information seekers and the sources they need.
