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Author:
Publisher: SAGE
ISBN: 1412950821
Category : Conflict management
Languages : en
Pages : 345
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Book Description
""Jones and Brinkert offer example case studies illustrating the subject of each chapter, scholarly research throughout, a wonderfully approachable text and a companion CD of tools that makes a perfect addition to any Ombudsperson's library. Not only is this a terrific resource for us LTCOs, but also for Organizational Ombuds and other ADR professionals and practitioners seeking to clarify the whats and hows of empowering those we serve to better respond to the conflicts they face.""
Author:
Publisher: SAGE
ISBN: 1412950821
Category : Conflict management
Languages : en
Pages : 345
Get Book
Book Description
""Jones and Brinkert offer example case studies illustrating the subject of each chapter, scholarly research throughout, a wonderfully approachable text and a companion CD of tools that makes a perfect addition to any Ombudsperson's library. Not only is this a terrific resource for us LTCOs, but also for Organizational Ombuds and other ADR professionals and practitioners seeking to clarify the whats and hows of empowering those we serve to better respond to the conflicts they face.""
Author: Katalien Bollen
Publisher: Springer
ISBN: 331942842X
Category : Psychology
Languages : en
Pages : 263
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Book Description
This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.
Author: James C. McDavid
Publisher: SAGE Publications
ISBN: 145228959X
Category : Social Science
Languages : en
Pages : 835
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Book Description
Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.
Author: R. S. Mehrotra
Publisher: Tata McGraw-Hill Education
ISBN: 9780070473997
Category : Plant diseases
Languages : en
Pages : 0
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Book Description
Author: Dean Tjosvold
Publisher: Reading, Mass. ; Don Mills, Ont. : Addison-Wesley Publishing Company
ISBN:
Category : Business & Economics
Languages : en
Pages : 220
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Book Description
Author: Martin Euwema
Publisher: Springer
ISBN: 3319086057
Category : Psychology
Languages : en
Pages : 199
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Book Description
This volume focuses on describing the social dialogue system in organizations from an Human Resources Management perspective. Based on the NEIRE model for industrial relations, key factors are determined contributing to creative social dialogue in European organizations. Actual data from surveys and interviews from more than 700 CEO and HR managers in eleven European countries give insights in the experiences with and expectations of employers of social dialogue. The volume offers a comprehensive introduction to the historical context and current situation in social dialogue in these countries. This context helps to understand the current major challenges in each country when it comes to a vital social dialogue. Using good practices from many organizations, this book offers an agenda for innovative and cooperative social dialogue in organizations.
Author: Carsten K. W. De Dreu
Publisher: SIOP Organizational Frontiers Series
ISBN: 9780415651110
Category : Conflict management
Languages : en
Pages : 0
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Book Description
This volume in SIOP's Organizational Frontiers Series is a state-of-the-art overview of contemporary conflict research which aims to place conflict research and theory squarely within the realm of industrial and organizational psychology. This volume brings together and integrates classic and contemporary insight in conflict origins, conflict processes, and conflict consequences. In addition, it stimulates modeling conflict at work at relevant levels of analyses: the interpersonal and group, and the organizational. It is appropriate for scholars and practitioners in the areas of industrial-organizational psychology, human resource management, organizational behavior, applied psychology, and social psychology.
Author: Vibeke Vindeløv
Publisher: Djoef Publishing
ISBN: 9788757420869
Category : Conflict management
Languages : en
Pages : 0
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Book Description
Vibeke Vindelv believes it is time for mediators to look further than merely discussing skills, techniques and models, and to take up the personal challenge and responsibility of being conscious of the deeper values and beliefs that drive us, and then constantly, during and after each mediation, to evaluate what we did and how we did it. The reflexive model thereby takes a longer view and has a sustainable perspective. What distinguishes this book from most other books on mediation is the way it links to together the now classical elements of the mediation process with the explicit values and attitudes of the mediator, and regardless of whether these concern technical matters, philosophical attitudes or values, and regardless of the type of conflict which is the subject of mediation or who the parties to the mediation are, these must guide and motivate the mediator.
Author: Peter Coleman
Publisher: PublicAffairs
ISBN: 1586489224
Category : Social Science
Languages : en
Pages : 288
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Book Description
One in every twenty difficult conflicts ends up grinding to a halt. That's fully 5 percent of not just the diplomatic and political clashes we read about in the newspaper, but disputations and arguments from our everyday lives as well. Once we get pulled into these self-perpetuating conflicts it is nearly impossible to escape. The 5 percent rule us. So what can we do when we find ourselves ensnared? According to Dr. Peter T. Coleman, the solution is in seeing our conflict anew. Applying lessons from complexity theory to examples from both American domestic politics and international diplomacy--from abortion debates to the enmity between Israelis and Palestinians--Coleman provides innovative new strategies for dealing with intractable disputes. A timely, paradigm-shifting look at conflict, The Five Percent is an invaluable guide to preventing even the most fractious negotiations from foundering.
Author: Krissy Pozatek
Publisher: Lantern Books
ISBN: 1590562364
Category : Family & Relationships
Languages : en
Pages : 193
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Book Description
For many parents of troubled teenagers, a therapeutic program that takes the child from the home for a period of time offers some respite from the daily tumult of acting out, lies, and tension that has left the family under siege. However, just as the teenager is embarking on a journey of self-discovery, skill-development, and emotional maturation, so parents too need to use this time to recognize that their own patterns may have contributed to their family's downward spiral. This is The Parallel Process. Using case studies garnered from her many years as an adolescent and family therapist, Krissy Pozatek shows parents of pre-teens, adolescents, and young adults how they can help their children by attuning to emotions, setting limits, not rushing to their rescue, and allowing them to take responsibility for their actions, while recognizing their own patterns of emotional withdrawal, workaholism, and of surrendering their lives and personalities to parenting. The Parallel Process is an essential primer for all parents, whether of troubled teens or not, who are seeking to help the family stay and grow together as they negotiate the potentially difficult teenage years.
