International Network of Public Libraries: Product-oriented management in public libraries PDF Download
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Author: Arend Flemming
Publisher:
ISBN: 9780810835788
Category : Language Arts & Disciplines
Languages : en
Pages : 0
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Book Description
Sponsored by the Bertelsmann Foundation, the International Network of Public Libraries series recognizes the challenges faced by today's librarians. Consisting of sixteen experts from ten countries, the network strives to create a forum in which information and expertise can be shared in order to increase the effectiveness and efficiency of libraries. Their approach is highly practice-oriented; case studies present especially successful solutions. This series is an innovative resource for public library professionals. Arend Flemming advocates the integration of public libraries as a necessary part of reforming public administration. He suggests that a change from the current system of budget-based management to more product-oriented management would benefit libraries by preparing them to meet the challenges of the future with greater ease.
Author: Arend Flemming
Publisher:
ISBN: 9780810835788
Category : Language Arts & Disciplines
Languages : en
Pages : 0
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Book Description
Sponsored by the Bertelsmann Foundation, the International Network of Public Libraries series recognizes the challenges faced by today's librarians. Consisting of sixteen experts from ten countries, the network strives to create a forum in which information and expertise can be shared in order to increase the effectiveness and efficiency of libraries. Their approach is highly practice-oriented; case studies present especially successful solutions. This series is an innovative resource for public library professionals. Arend Flemming advocates the integration of public libraries as a necessary part of reforming public administration. He suggests that a change from the current system of budget-based management to more product-oriented management would benefit libraries by preparing them to meet the challenges of the future with greater ease.
Author:
Publisher:
ISBN:
Category : Public libraries
Languages : en
Pages :
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Book Description
Author: Ute Klaassen
Publisher: Scarecrow Press
ISBN: 9780810835771
Category : Business & Economics
Languages : en
Pages : 236
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Book Description
Sponsored by the Bertelsmann Foundation, the International Network of Public Libraries series recognizes the challenges faced by today's librarians. Consisting of sixteen experts from ten countries, the network strives to create a forum in which information and expertise can be shared in order to increase the effectiveness and efficiency of libraries. Their approach is highly practice-oriented; case studies present especially successful solutions. This series is an innovative resource for public library professionals. Ute Klaassen of the Gütersloh City Library, Germany and Chris Wiersma of the Grönigen City Library, the Netherlands, apply the concept of Total Quality Management (TQM) to the field of library science. They propose models and strategies for meeting the needs and expectations of library customers in order to gain their acceptance and loyalty. Thierry Giappiconi of the City Library of Frèsnes, France, discusses the implementation of marketing tools and techniques to complement and augment existing library strategies, discussing factors such as product, price, distribution, and promotion. Giappiconi cites the importance of setting high standards of customer service through close examination of customer needs.
Author:
Publisher: Scarecrow Press
ISBN: 9780810835788
Category : Public libraries
Languages : en
Pages : 116
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Book Description
Author: Conny Ang
Publisher: Scarecrow Press
ISBN: 9780810835818
Category : Education
Languages : en
Pages : 154
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Book Description
This series is an innovative resource for public library professionals. Conny Äng discusses the great possibilities for libraries with the emergence of the electronic age, believing that new media will expand libraries' roles and make them more crucial to society.
Author: Dieter Kranstedt
Publisher: Scarecrow Press
ISBN: 9780810835795
Category : Education
Languages : en
Pages : 116
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Book Description
Sponsored by the Bertelsmann Foundation, the International Network of Public Libraries series recognizes the challenges faced by today's librarians. Consisting of sixteen experts from ten countries, the network strives to create a forum in which information and expertise can be shared in order to increase the effectiveness and efficiency of libraries. Their approach is highly practice-oriented; case studies present especially successful solutions. This series is an innovative resource for public library professionals. Jorg Wiemers and Dieter Kranstedt explain the roles of organization accounting, performance accounting and cost accounting in the management of public libraries. They facilitate a discussion of these methods by using the example of the Paderborn City Library, which has implemented and found success through this system.
Author: Nicola Campbell
Publisher:
ISBN: 9780810835757
Category : Language Arts & Disciplines
Languages : en
Pages : 0
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Book Description
This acclaimed set of six volumes provides public librarians with a bookshelf of practical information about library management, customer service, marketing, and fundraising.
Author:
Publisher:
ISBN:
Category : Public libraries
Languages : en
Pages : 0
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Book Description
Author:
Publisher:
ISBN:
Category : Public libraries
Languages : en
Pages :
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Book Description
Author:
Publisher:
ISBN:
Category : Public libraries
Languages : en
Pages : 0
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Book Description
