Information Technology-enabled Global Customer Service

Information Technology-enabled Global Customer Service PDF Author: Tapio Reponen
Publisher: IGI Global
ISBN: 1591400872
Category : Business & Economics
Languages : en
Pages : 288

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Book Description
Recently there has been increased demand for combining locally customized services to the economies of the scale of worldwide operations. In this environment competitiveness calls for integrating the potential of information technology to well functioning global logistics. Information Technology Enabled Global Customer Service combines theoretical consideration and practical experiences in implementing new customer service models.

Information Technology-enabled Global Customer Service

Information Technology-enabled Global Customer Service PDF Author: Tapio Reponen
Publisher: IGI Global
ISBN: 1591400872
Category : Business & Economics
Languages : en
Pages : 288

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Book Description
Recently there has been increased demand for combining locally customized services to the economies of the scale of worldwide operations. In this environment competitiveness calls for integrating the potential of information technology to well functioning global logistics. Information Technology Enabled Global Customer Service combines theoretical consideration and practical experiences in implementing new customer service models.

Technology Enabled Transformation of the Public Sector: Advances in E-Government

Technology Enabled Transformation of the Public Sector: Advances in E-Government PDF Author: Weerakkody, Vishanth
Publisher: IGI Global
ISBN: 1466617772
Category : Political Science
Languages : en
Pages : 457

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Book Description
Electronic Government is continually advancing in topics such as hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning, management, e-government applications, and e-government impacts. Technology Enabled Transformation of the Public Sector: Advances in E-Government is filled with original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This title effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. It also epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.

It Enabled Practices And Emerging Management Paradigms

It Enabled Practices And Emerging Management Paradigms PDF Author: Gupta
Publisher: Excel Books India
ISBN: 9788174466761
Category : Business & Economics
Languages : en
Pages : 400

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Book Description
Papers presented at the Third National IT Conference.

HUSITA7-The 7th International Conference of Human Services Information Technology Applications

HUSITA7-The 7th International Conference of Human Services Information Technology Applications PDF Author: C. K. Law
Publisher: Routledge
ISBN: 1134731809
Category : Social Science
Languages : en
Pages : 237

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Book Description
In today’s information society, to make a real and lasting impact on human welfare takes applications of information technology aimed at enhancing access to all. HUSITA7-The 7th International Conference of Human Services Information Technology Applications: Digital Inclusion-Building a Digital Inclusive Society presents diverse viewpoints from around the globe, examining the latest applications of digital technology for social work education and practice. These conference presentations from respected international authorities discuss the application of ICT (information and communication technology) in various facets of human service to achieve the goal of a digital inclusive society where all have access to education and informational resources. HUSITA7-The 7th International Conference of Human Services Information Technology Applications examines the development and use of information technology in professional training, including the strengths and limitations of e-learning in social work curriculums along with the rationale behind a learning object approach. Research includes findings from educators in Canada describing the development and implementation of e-learning in social work programs and the qualitative study of technological content in an MSW curriculum. Various types of Web-based learning approaches are explored with an eye toward providing more effective teaching strategies. Various technological advances and approaches toward individual empowerment are described to facilitate greater societal inclusiveness. The book is well referenced and includes several helpful tables and figures. Topics in HUSITA7-The 7th International Conference of Human Services Information Technology Applications include: the learning object approach of e-learning for social work education challenges implementing e-learning in social work education a research study of the relationship between technology content in social work education and technology use in social work practice international partnerships in Web-based teaching effective integration of emotion into the content of Web-based learning the use of indigenous knowledge in content the use of Web CT for effective address of issues such as quality of teaching and communication bringing about social inclusion through effective digital government how technological advances impact assistive technology research on the Internet self-efficacy in older person’s learning of ICT a communication tool for the speech impaired improving social work service effectiveness through knowledge management (KM) the “SenSui” disability information resource in Japan HUSITA7-The 7th International Conference of Human Services Information Technology Applications is enlightening reading for librarians, social educators, social work students, researchers interested in ICT, and human service professionals.

Handbook of Research on Strategic Business Infrastructure Development and Contemporary Issues in Finance

Handbook of Research on Strategic Business Infrastructure Development and Contemporary Issues in Finance PDF Author: Ray, Nilanjan
Publisher: IGI Global
ISBN: 1466651555
Category : Business & Economics
Languages : en
Pages : 509

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Book Description
The dynamic economic climate invites participants who are grounded in strategic financial management and infrastructure development. Thus, a lack of sufficient infrastructure, in both quality and quantity, often disqualifies developing countries from being key players in the global economy and influences other socioeconomic problems like unemployment, quality of work life, and quality of life. Handbook of Research on Strategic Business Infrastructure Development and Contemporary Issues in Finance discusses the efficiency of good infrastructure and its impact on socioeconomic growth and socioeconomic development in general and addresses contemporary aspects of the strategic financial management essential for accomplishing the objective of wealth maximization in today's challenging and competitive economy. This book is an essential research work for policy makers, government workers and NGO employees, as well as academicians and researchers in the fields of business, finance, marketing, management, accounting, MIS, public administration, economics, and law.

Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry

Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry PDF Author: Rozenes, Shai
Publisher: IGI Global
ISBN: 1522520856
Category : Business & Economics
Languages : en
Pages : 507

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Book Description
Value creation is a pivotal aspect of the modern business industry. By implementing these strategies into initiatives and processes, deeper alliances between customers and organizations can be established. The Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry is a comprehensive source of scholarly material on frameworks for the effective management of value co-creation in contemporary business contexts. Highlighting relevant perspectives across a range of topics, such as public relations, service-dominant logic, and consumer culture theory, this publication is ideally designed for professionals, researchers, graduate students, academics, and practitioners interested in emerging developments in the service industry.

ECEG 2014 Proceedings of the 14th European Conference on e-Government

ECEG 2014 Proceedings of the 14th European Conference on e-Government PDF Author: Alexandru Ionas
Publisher: Academic Conferences Limited
ISBN: 1909507326
Category : Political Science
Languages : en
Pages : 453

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Book Description


Signal

Signal PDF Author:
Publisher:
ISBN:
Category : Armed Forces
Languages : en
Pages : 872

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Book Description


Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies

Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies PDF Author: Reddick, Christopher G.
Publisher: IGI Global
ISBN: 1605662836
Category : Computers
Languages : en
Pages : 1140

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Book Description
"This book provides examinations of the adoption and impact of e-government"--Provided by publisher.

New Studies in Global IT and Business Services Outsourcing

New Studies in Global IT and Business Services Outsourcing PDF Author: Julia Kotlarsky
Publisher: Springer
ISBN: 3642248152
Category : Business & Economics
Languages : en
Pages : 226

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Book Description
This book contains 11 carefully revised and selected papers from the 5th Workshop on Global Sourcing, held in Courchevel, France, March 14-17, 2011. They have been gleaned from a vast empirical base brought together by leading researchers in information systems, strategic management, and operations. This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to how innovation can be realized in global or outsourced software development environments.