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Author: Charles E. Billings
Publisher: CRC Press
ISBN: 1351464922
Category : Technology & Engineering
Languages : en
Pages : 251
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Book Description
The advent of very compact, very powerful digital computers has made it possible to automate a great many processes that formerly required large, complex machinery. Digital computers have made possible revolutionary changes in industry, commerce, and transportation. This book, an expansion and revision of the author's earlier technical papers on this subject, describes the development of automation in aircraft and in the aviation system, its likely evolution in the future, and the effects that these technologies have had -- and will have -- on the human operators and managers of the system. It suggests concepts that may be able to enhance human-machine relationships in future systems. The author focuses on the ability of human operators to work cooperatively with the constellation of machines they command and control, because it is the interactions among these system elements that result in the system's success or failure, whether in aviation or elsewhere. Aviation automation has provided great social and technological benefits, but these benefits have not come without cost. In recent years, new problems in aircraft have emerged due to failures in the human-machine relationship. These incidents and accidents have motivated this inquiry into aviation automation. Similar problems in the air traffic management system are predicted as it becomes more fully automated. In particular, incidents and accidents have occurred which suggest that the principle problems with today's aviation automation are associated with its complexity, coupling, autonomy, and opacity. These problems are not unique to aviation; they exist in other highly dynamic domains as well. The author suggests that a different approach to automation -- called "human-centered automation" -- offers potential benefits for system performance by enabling a more cooperative human-machine relationship in the control and management of aircraft and air traffic.
Author: Charles E. Billings
Publisher: CRC Press
ISBN: 1351464922
Category : Technology & Engineering
Languages : en
Pages : 251
Get Book Here
Book Description
The advent of very compact, very powerful digital computers has made it possible to automate a great many processes that formerly required large, complex machinery. Digital computers have made possible revolutionary changes in industry, commerce, and transportation. This book, an expansion and revision of the author's earlier technical papers on this subject, describes the development of automation in aircraft and in the aviation system, its likely evolution in the future, and the effects that these technologies have had -- and will have -- on the human operators and managers of the system. It suggests concepts that may be able to enhance human-machine relationships in future systems. The author focuses on the ability of human operators to work cooperatively with the constellation of machines they command and control, because it is the interactions among these system elements that result in the system's success or failure, whether in aviation or elsewhere. Aviation automation has provided great social and technological benefits, but these benefits have not come without cost. In recent years, new problems in aircraft have emerged due to failures in the human-machine relationship. These incidents and accidents have motivated this inquiry into aviation automation. Similar problems in the air traffic management system are predicted as it becomes more fully automated. In particular, incidents and accidents have occurred which suggest that the principle problems with today's aviation automation are associated with its complexity, coupling, autonomy, and opacity. These problems are not unique to aviation; they exist in other highly dynamic domains as well. The author suggests that a different approach to automation -- called "human-centered automation" -- offers potential benefits for system performance by enabling a more cooperative human-machine relationship in the control and management of aircraft and air traffic.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 222
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Book Description
Author: Charles E. Billings
Publisher:
ISBN:
Category : Aeronautical instruments
Languages : en
Pages : 126
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Book Description
Author: National Aeronautics and Space Administration (NASA)
Publisher: Createspace Independent Publishing Platform
ISBN: 9781724240781
Category :
Languages : en
Pages : 222
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Book Description
This document presents principles and guidelines for human-centered automation in aircraft and in the aviation system. Drawing upon operational experience with highly automated aircraft, it describes classes of problems that have occurred in these vehicles, the effects of advanced automation on the human operators of the aviation system, and ways in which these problems may be avoided in the design of future aircraft and air traffic management automation. Many incidents and a few serious accidents suggest that these problems are related to automation complexity, autonomy, coupling, and opacity, or inadequate feedback to operators. An automation philosophy that emphasizes improved communication, coordination and cooperation between the human and machine elements of this complex, distributed system is required to improve the safety and efficiency of aviation operations in the future. Billings, Charles E. Ames Research Center NASA-TM-110381, A-961056, NAS 1.15:110381 NAG2-810...
Author: Charles E. Billings
Publisher:
ISBN:
Category : Aeronautical instruments
Languages : en
Pages : 199
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Book Description
This document presents principles and guidelines for human-centered automation in aircraft and in the aviation system. It describes classes of problems that have occurred in these vehicles, the effects of advanced automation on the human operators of the aviation system, and ways in which these problems may be avoided in the design of future aircraft and air traffic management automation.
Author: National Research Council
Publisher: National Academies Press
ISBN: 9780309064125
Category : Science
Languages : en
Pages : 346
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Book Description
Automation in air traffic control may increase efficiency, but it also raises questions about adequate human control over automated systems. Following on the panel's first volume on air traffic control automation, Flight to the Future (NRC, 1997), this book focuses on the interaction of pilots and air traffic controllers, with a growing network of automated functions in the airspace system. The panel offers recommendations for development of human-centered automation, addressing key areas such as providing levels of automation that are appropriate to levels of risk, examining procedures for recovery from emergencies, free flight versus ground-based authority, and more. The book explores ways in which technology can build on human strengths and compensate for human vulnerabilities, minimizing both mistrust of automation and complacency about its abilities. The panel presents an overview of emerging technologies and trends toward automation within the national airspace systemâ€"in areas such as global positioning and other aspects of surveillance, flight information provided to pilots an controllers, collision avoidance, strategic long-term planning, and systems for training and maintenance. The book examines how to achieve better integration of research and development, including the importance of user involvement in air traffic control. It also discusses how to harmonize the wide range of functions in the national airspace system, with a detailed review of the free flight initiative.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 30
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Book Description
The scope of automation, the benefits of automation, and automation-induced problems were discussed at a workshop held to determine whether those functions previously performed manually on the flight deck of commercial aircraft should always be automated in view of various human factors. Issues which require research for resolution were identified. The research questions developed are presented.
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Category :
Languages : en
Pages : 3
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Book Description
Introduction of automated systems into control rooms for advanced reactor designs is often justified on the basis of increased efficiency and reliability, without a detailed assessment of how the new technologies will influence the role of the operator. Such a ''technology-centered'' approach carries with it the risk that entirely new mechanisms for human error will be introduced, resulting in some unpleasant surprises when the plant goes into operation. The aviation industry has experienced some of these surprises since the introduction of automated systems into the cockpits of advanced technology aircraft. Pilot errors have actually been induced by automated systems, especially when the pilot doesn't fully understand what the automated systems are doing during all modes of operation. In order to structure the research program for investigating these problems, the National Aeronautics and Space Administration (NASA) has developed a framework for human-centered automation. This framework is described in the NASA document Human-Centered Aircraft Automation Philosophy by Charles Billings. It is the thesis of this paper that a corresponding framework of human-centered automation should be developed for the nuclear industry. Such a framework would serve to guide the design and regulation of automated systems for advanced reactor designs, and would help prevent some of the problems that have arisen in other applications that have followed a ''technology-centered'' approach.
Author: Paul Satchell
Publisher: Routledge
ISBN: 042983201X
Category : Social Science
Languages : en
Pages : 227
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Book Description
First published in 1998, this book links the forces of innovation and automation positively by shifting the focus on human-machine interactions from the current, technology-centred approach, to one where sharing is evolved and creativity is no longer suppressed. It provides a unique way of understanding innovation in organisations, by using an environmental interaction approach to understand creativity and its translation into innovatory behaviour. The current dampening of creativity in organisations is made meaningful by explaining organisational behaviour in terms of rituals. The author succinctly assembles the current evidence that the prevailing technology-centred approach to automation is in part responsible for the inability of humans to be creative in work situations. Many of the behavioural constraints necessary for this type of automation paralyse the translation of creativity into innovatory behaviour. In producing an antidote to the technology-centred approach, he moves beyond current human-centred thinking, to an approach where humans and machines share by using the same processes that underlie the sharing between humans. This sharing-centred approach to automation is explained and illustrated. Throughout the book the current state of human-machine interactions is illustrated with vignettes from aviation, medicine and from organisations. The book also discusses three pictures of future human-machine interactions of the flightdeck, in primary care medical practice, and in boardrooms of major organisations. The main readership includes all who are interested in innovation and organisational development, especially in the technology based industries and services such as healthcare, transportation, manufacturing and information systems; it provides essential new ideas for senior executives, strategic consultants, specialists in organisational behaviour and human resources, members of regulatory agencies and other government facilities, and academicians and researchers.
Author: Åsa Svensson
Publisher: Linköping University Electronic Press
ISBN: 9179299032
Category : Electronic books
Languages : en
Pages : 114
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Book Description
This dissertation explores the topic of human-automation teamwork in Air Traffic Control (ATC). ATC is a high stakes environment where complex automation is being introduced while the human operator has the legal responsibility. With increasing demands on productivity in various industries (as also in ATC), automation is introduced for efficiency, maintaining safety, and to keep the workload of the human operator within acceptable limits. However, previous research has shown that automation may cause negative effects on the human operator and performance, such as forcing the operator out of the control loop, which might lead to problems or confusion. Previous research suggests a need for strengthening human-automation collaboration where automation is seen as a team member to keep the operator in the loop. In order to achieve such teamwork, the design of the automation needs to be human-centred, i.e. that the automation is designed for the underlying need of the operator. The aim of this dissertation is to explore teamwork in ATC from several angles to understand how the air traffic controllers are working in current ATC environments and how automation could be designed to support human-automation teamwork. The included studies rely on interviews, simulations, and questionnaires, all with operational air traffic controllers as participants. The results indicate that for both human-human teamwork and human-automation teamwork, teamwork factors such as adaptability and mutual performance monitoring (knowing what the other team members are doing) are important for the work performance in current ATC environments, where mutual performance monitoring is especially important during stressful situations. When designing automation, lessons learned from human-human teamwork should be considered. The work within the scope of this dissertation identifies and concerns two human-automation teamwork aspects: boundary awareness and implicit communication. These are proposed to support the operator’s knowledge about the automation and the communication flow between the operator and the automation. Boundary awareness is the operator’s knowledge of the automation’s abilities, its boundaries (what it can or cannot manage), and about consequences if it would go outside of these boundaries. Implicit communication is the unspoken or implied small cues that the operator and the automation can use to communicate with each other. It is proposed that implicit communication can be based on the work patterns of the operator. The knowledge gained through the work in this dissertation can be used as a foundation for further research and design of automation regarding operator knowledge about the automation boundaries and the communication within the team. Denna avhandling utforskar teamwork mellan människa och automation inom flygtrafikledning. Flygtrafikledning är en högriskmiljö där komplex automation introduceras samtidigt som den mänskliga operatören har det juridiska ansvaret. Med ökade krav på produktivitet inom olika industrier (och även inom flygtrafikledning) så introduceras automation för effektiviteten, för att bibehålla säkerheten och för att hålla arbetsbelastningen för den mänskliga operatören inom acceptabla gränser. Tidigare forskning har däremot visat att automationen kan orsaka negativa effekter på den mänskliga operatören och på prestationen, som till exempel att tvinga ut operatören utanför kontrolloopen vilket leder till problem och förvirring. Tidigare forskning föreslår ett starkare samarbete mellan människa och automation där automationen är sedd som en teammedlem för att behålla operatören i loopen. För att uppnå ett sådant samarbete behöver automation vara människo-centrerad, att automation med andra ord är designad för operatörens underliggande behov. Syftet med denna avhandling är att utforska teamwork från olika vinklar inom flygtrafikledning för att förstå hur flygledare jobbar i nuvarande flygtrafikledningsmiljöer och för att förstå hur automation skulle kunna designas för att stödja teamwork mellan människa och automation. Studierna som denna avhandling bygger på har använt sig av intervjuer, simuleringar och enkäter, alla med operativa flygtrafikledare som deltagare. Resultatet tyder på att för både människa-människa teamwork och människa-automations teamwork så är teamwork faktorer så som flexibilitet och ömsesidig övervakning av teammedlemmarnas prestationer viktiga där övervakning av teammedlemmarnas prestationer är speciellt viktigt under stressiga situationer. När man designar automation bör man ta lärdom från teamwork mellan människor. Vidare så identifierar och behandlar arbetet inom denna avhandling två aspekter gällande teamwork mellan människa och automation: gränsmedvetenhet och implicit kommunikation. Dessa aspekter är föreslagna vi att stötta operatörens kunskap om automationen och kommunikationsflödet mellan operatören och automationen. Gränsmedvetenhet är operatörens kunskap om automationens förmågor, dess gränser och dess konsekvenser när automation går utanför dessa gränser. Implicit kommunikation är de outtalade eller implicita ledtrådar som operatören och automationen kan använda för att kommunicera med varandra. Det är föreslaget att implicit kommunikation kan baseras på arbetsmönster från operatören eller från prediktioner från automationen. Kunskapen från denna avhandling kan användas som ett underlagför vidare forskning och design av automation gällande operatörers kunskap om automationens gränser och kommunikationen inom teamet.
