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Author: Amanda Ripley
Publisher: Simon and Schuster
ISBN: 1982128577
Category : Business & Economics
Languages : en
Pages : 368
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Book Description
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Author: Amanda Ripley
Publisher: Simon and Schuster
ISBN: 1982128577
Category : Business & Economics
Languages : en
Pages : 368
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Book Description
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Author: Nancy Radford
Publisher: Business Expert Press
ISBN: 1631579746
Category : Business & Economics
Languages : en
Pages : 215
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Book Description
This book gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymen’s terms with examples, acronyms, and illustrations, it helps the reader understand the causes of conflict and how it develops and escalates. The author explains the scientific basis for seemingly illogical behavior under stress and in conflict and also offers tips and tools for managing emotions and behaviors in difficult situations. Guidance is provided on setting and maintaining standards, balancing responsibilities with relationships, and dealing with negative issues before serious damage is done. The book is structured so that it can either be read as a whole or the relevant section accessed in a crisis, with a toolkit of resources at the end. Each chapter ends with questions to check understanding. Full of convenient tools and insights into managing emotions and handling disagreements, it provides a handy resource for managers and employees.
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Bill Eddy
Publisher: Penguin
ISBN: 1524705098
Category : Self-Help
Languages : en
Pages : 208
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Book Description
Some difficult people aren’t just hard to deal with—they’re dangerous. Do you know someone whose moods swing wildly? Do they act unreasonably suspicious or antagonistic? Do they blame others for their own problems? When a high-conflict person has one of five common personality disorders—borderline, narcissistic, paranoid, antisocial, or histrionic—they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they’re hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to: - Spot warning signs of the five high-conflict personalities in others and in yourself. - Manage relationships with HCPs at work and in your private life. - Safely avoid or end dangerous and stressful interactions with HCPs. Filled with expert advice and real-life anecdotes, 5 Types of People Who Can Ruin Your Life is an essential guide to helping you escape negative relationships, build healthy connections, and safeguard your reputation and personal life in the process. And if you have a high-conflict personality, this book will help you help yourself.
Author: Ernie Baker
Publisher: Shepherd Press
ISBN: 1633420795
Category : Religion
Languages : en
Pages : 44
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Book Description
A small book helping people who are caught up in unresolved conflict situations. How does the gospel impact relationships? How does our relationship with Christ intersect relationship tensions? What is the origin of conflict? What is going on in my heart that leads to my struggles with gentleness or lack of kindness or intolerance of others? What is going on in my heart that leads to lack of patience and irritability? What does conflict do to relationships? Help! I’m In a Conflict addresses all of these questions and offers practical steps toward addressing them in your life.
Author: Amy Gallo
Publisher: Harvard Business Review Press
ISBN: 1633692167
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Jennifer Goldman-Wetzler
Publisher: HarperCollins
ISBN: 0062893661
Category : Business & Economics
Languages : en
Pages : 236
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Book Description
An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead—even without others’ cooperation. A founding CEO and his top salesperson are engaged in a heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive political infighting. In all these cases, every effort to talk it out has been unsuccessful. Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. This innovative method, based on Dr. Jennifer Goldman-Wetzler’s training at the Program on Negotiation at Harvard Law School, two decades as a consultant to Fortune 500 and high-growth CEOs and senior teams, grassroots work with Middle East leaders, US government-funded research on terrorism, and her popular course at Columbia University,Optimal Outcomesreveals eight groundbreaking practices proven to help people everywhere free themselves from conflict. With inspiring stories from clients, students, and Dr. Goldman-Wetzler’s own life lighting the way, you’ll learn to observe complex situations with clarity, access your shadow values (things you really care about but have been unwilling to admit), and take bold, simple, surprising action. Optimal Outcomes blends mindfulness, Jungianpsychology, and practical, step-by-step advice to free anyone from seemingly impossible conflict. Applying the practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.
Author: Mary B. Anderson
Publisher: Lynne Rienner Publishers
ISBN: 9781555878344
Category : Business & Economics
Languages : en
Pages : 180
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Book Description
Echoing the Hippocratic oath, a developmental economist and president of the Collaborative for Development Action calls for a creative redesign of international assistance programs to ensure that they become part of the solution and do not reinforce divisions among warring factions. Includes a bibliographic essay. Annotation copyrighted by Book News, Inc., Portland, OR
Author: Chad Ford
Publisher: Berrett-Koehler Publishers
ISBN: 1523089784
Category : Self-Help
Languages : en
Pages : 263
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Book Description
“Chad Ford reminds us that humanity lies within all of us, and although conflict is everywhere in today's world, we have the tools we need to overcome obstacles and to thrive. This is a fantastic, timely book that I highly recommend." —Steve Kerr, Head Coach, Golden State Warriors Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way. We have to open ourselves up with no guarantee that anyone on the other side will do the same. While this can feel even more dangerous than conflict itself, it allows us to see the humanity of others so clearly that their needs and desires matter to us as much as our own. Ford shows dangerous love in action through examples ranging from his work in the Middle East to a deeply moving story about reconciling with his father. He explains why we disconnect from people at the very time we need to be most connected and the predictable patterns of justification and escalation that ensue. Most importantly, he gives us a path to practice dangerous love in the conflicts that matter most to us.
Author: Siobhan Maclean
Publisher:
ISBN: 9781903575734
Category : Social service
Languages : en
Pages : 278
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Book Description
