Hotel Receptionist. A Balanced ... Account of Hotel Life as Seen by the Staff PDF Download
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Author: Dorothy Gray (Hotel Receptionist.)
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Author: Dorothy Gray (Hotel Receptionist.)
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Author: Dorothy Gray
Publisher:
ISBN:
Category : Hotels
Languages : en
Pages : 218
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Book Description
Author: Emma Short
Publisher: Springer
ISBN: 3030221296
Category : Literary Criticism
Languages : en
Pages : 223
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Book Description
This book considers the complex ways in which the hotel functions to express the shifting experiences of modernity in the works of such authors as Anthony Trollope, Wilkie Collins, Arnold Bennett, H.G. Wells, and Elizabeth Bowen. The text contributes to the critical debates on nineteenth- and twentieth-century literature concerning space, movement, and mobility, arguing that the hotel reconfigures boundaries of modernist, middlebrow, and popular fiction. Drawing on a range of interdisciplinary theoretical and analytical perspectives, the book provides a critical and cultural history of the hotel in British literature, charting its changing nature and usage from the mid-nineteenth century up until the interwar period.
Author:
Publisher:
ISBN:
Category : Bibliography
Languages : en
Pages : 816
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Author: Library of Congress
Publisher:
ISBN:
Category : Catalogs, Union
Languages : en
Pages : 714
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Author:
Publisher:
ISBN:
Category : Economics
Languages : en
Pages : 700
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Book Description
Author: Jacob Tomsky
Publisher: Anchor
ISBN: 030794834X
Category : Biography & Autobiography
Languages : en
Pages : 322
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Book Description
In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
Author:
Publisher:
ISBN:
Category : Bibliography
Languages : en
Pages : 564
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Author: British Museum. Dept. of Printed Books
Publisher:
ISBN:
Category : Books
Languages : en
Pages : 990
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Book Description
Author: Abraham Pizam
Publisher: Routledge
ISBN: 1136439021
Category : Business & Economics
Languages : en
Pages : 734
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Book Description
The International Encyclopedia of Hospitality Management is the definitive reference work for any individual studying or working in the hospitality industry. There are 185 Hospitality Management degrees in the UK alone. This new edition updates and significantly revises twenty five per cent of the entries and has an additional twenty new entries. New online material makes it the most up-to-date and accessible hospitality management encyclopedia on the market. It covers all of the relevant issues in the field of hospitality management from a sectoral level (lodging, restaurants/food service, time-share, clubs and events) as well as a functional one (accounting and finance, marketing, strategic management, human resources, information technology and facilities management). Its unique, user-friendly structure enables readers to find exactly the information they require at a glance – whether they require broad detail that takes a more cross-sectional view across each subject field or more focused information that looks closely at specific topics and issues within the hospitality industry today.
