Hotel Front Office PDF Download
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Author: Sudhir Andrews
Publisher:
ISBN: 9781259004971
Category : Hotel front desk personnel
Languages : en
Pages : 0
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Book Description
Author: Sudhir Andrews
Publisher:
ISBN: 9781259004971
Category : Hotel front desk personnel
Languages : en
Pages : 0
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Book Description
Author: Chiranjib Kumar, Ph.d.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781535045926
Category :
Languages : en
Pages : 264
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Book Description
Front Office is one of the major revenue producing department in the hotel. Whether hotel is small or big it requires front office to run the business smoothly without any trouble. Front office not only sells the rooms of the hotel but also sells other services offered by the hotels. It is controlling centre of movement of guest inside the hotel. Most of the hospitality and tourism business requires well managed front office to delegate the work in proper way. The book is based on extensive research on front office operation in Hospitality and Tourism services. It is prepared to meet with requirement of front office personnel in challenging scenario of hotel operation. It covers almost all important aspects of Front office operation as per the demand of hotel industry. It provides an opportunity to become true Front Office professionals. The book contains simplicity in diversity and touches almost all the important points which are required to understand the concept of Front office operation and management that is reservation, check-in to check-out and further leads to the advance stage that is Night Audit, Revenue Reports, PMS, GDS Hotel Statistic Reports, Room Forecasting, yield management, sales promotion, resorts and cruise and other aspects. It includes various procedures of front office starting from check-in to check-out and arrival to departure.
Author: James A. Bardi
Publisher: Wiley
ISBN: 9780471287124
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Author:
Publisher:
ISBN:
Category : Hotel front desk personnel
Languages : en
Pages : 176
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Book Description
Author: Hotelier Tanji
Publisher: Createspace Independent Publishing Platform
ISBN: 9781490969909
Category : Hospitality industry
Languages : en
Pages : 0
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Book Description
Recommended: Download Ebook Version (PDF) of this book fromhere: http://www.hospitality-school.com/training-manuals/front-office/Front Office or Front Desk of a hotel is the most important place. It is treated as the nerve center or brain or mirror of the hotel. The first hotel employees who come into contact with most guests when they arrive are members of the front office. These people are mostly visible and assumed mostly knowledgeable about the hotel.Hotel Front Office Training Manual with 231 SOP, 1st edition comes out as a comprehensive collection of some must read hotel, restaurant and motel front office management Standard Operating Procedures (SOP) and tutorials written by hospitality-school.com writing team. All contents of this manual are the product of Years of Experience, Suggestions and corrections. Efforts have been made to make this manual as complete as possible. This manual was made intended for you to serve as guide. Your task is to familiarize with the contents of this manual and apply it on your daily duties at all times. Bonus Training Materials: Read 220+ Free Hotel & Restaurant Management Training Tutorials from Here: http://www.hospitality-school.com/free-hotel-management-training/
Author: Andrews
Publisher: Tata McGraw-Hill Education
ISBN: 9780070655713
Category : Hotel housekeeping
Languages : en
Pages : 0
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Book Description
Author: MANOJ KUMAR. YADAV
Publisher:
ISBN: 9789385909931
Category :
Languages : en
Pages :
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Book Description
Author: Hotelier Tanji
Publisher: Createspace Independent Publishing Platform
ISBN: 9781481075466
Category : Business & Economics
Languages : en
Pages : 330
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Book Description
Practical training manual for professional hoteliers and hospitality students.
Author: Hotelier Hotelier Tanji
Publisher: Createspace Independent Publishing Platform
ISBN: 9781534655645
Category :
Languages : en
Pages : 0
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Book Description
Download Hotel Room Service Training Manual We are highly recommending to get the PDF version from author's web site: http://www.hospitality-school.com/training-manuals/hotel-room-service/ Why you Must Buy this Amazing Guide Hotel Room Service Training Manual, 1st edition is by far the only available training manual in the market, written on room service department. Here we have discussed every single topic relevant to room service operation. From theoretical analysis to professional tips, we have cover everything you would need to provide & run successful room service business. Here are some features of this book: In depth analysis on room service department of a hotel or resort.Detail discussion on professional order taking, order delivery, tray & table setup (with pictures) etc. Practical training like list of questions to be asked, delivery time estimation technique etc. A complete chapter on dialogue that should help readers to imagine real life situation. A whole chapter on different forms & documents used in room service department. If you wish to work in room service then you must buy this book. As said before there has been no single training manual written on this topic to meet the requirement of this sophisticated business. Hotel Room Service Training Manual from Hotelier Tanji is the very first book of its kind. What is Room Service in Hotel Room service or "in-room dining" is a particular type of service provided by hotel, resort or even cruise ship which offers guests to choose menu items for delivery directly to their room for consumption there, served by staff. In most cases, room service department is organized as a sub division of Food & Beverage department. Usually, motels and low to mid-range hotels don't provide such services. Bonus Guide You can read free room service training tutorial from here:http://www.hospitality-school.com/hotel-room-service-procedure/ Hotel Management Training Manuals Download more Hotel & Restaurant Management Training Materials from here:http://www.hospitality-school.com/training-manuals/ Hotel Management Power Point Presentations Download Hotel & Restaurant Management Power Point Presentations from here:http://www.hospitality-school.com/hotel-management-power-point-presentation/ Free Hotel & Restaurant Management Tutorials You can read 200+ free hotle & restaurant management training tutorials from here:http://www.hospitality-school.com/free-hotel-management-training/
Author: G. Raghubalan
Publisher: Oxford University Press, USA
ISBN: 9780199451746
Category : Business & Economics
Languages : en
Pages : 772
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Book Description
Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .
