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Author: Lilja Tilke
Publisher: GRIN Verlag
ISBN: 3668557349
Category : Business & Economics
Languages : en
Pages : 19
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Book Description
Essay from the year 2016 in the subject Business economics - Business Management, Corporate Governance, Coventry University, language: English, abstract: This assignment is a report to the building process of Heathrow’s Terminal 5. The Terminal opened in 2008 and should improve the check-in process at the Terminal. Even though the opening and the budget matched the given requirements, there had been huge complications while the implication of the new Terminal. Therefore, the planning structure and the risk management of the project is analysed. It came to conclusion that the scheduling of the project had been sufficient. The terminal was ready to open on time. While it is not possible to say in how far each task itself has been done without complication. The implementation was not successful. Even though time and budget were matching the requirements.The risk management of a project like Terminal 5 is very complicated. But it was decided that the opportunities were worth the risks. The opening of Terminal 5 had been complicated. Bags got lost and the Terminal needed to be closed on the opening day again. Preforming the building of that project, assumption had been made, new worker had been employed and the testing session had been made with a new simulation model. Furthermore, the whole bag-system was new. So there have many different roots for problems. In the end influencing factors had been underestimated/ not predicted, so that problems had been raised. Even though the implementation struggled the new system was still a success for Heathrow’s Terminal 5. More passengers can be handled in a shorter time and the effectiveness of the Terminal went up.
Author: Lilja Tilke
Publisher: GRIN Verlag
ISBN: 3668557349
Category : Business & Economics
Languages : en
Pages : 19
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Book Description
Essay from the year 2016 in the subject Business economics - Business Management, Corporate Governance, Coventry University, language: English, abstract: This assignment is a report to the building process of Heathrow’s Terminal 5. The Terminal opened in 2008 and should improve the check-in process at the Terminal. Even though the opening and the budget matched the given requirements, there had been huge complications while the implication of the new Terminal. Therefore, the planning structure and the risk management of the project is analysed. It came to conclusion that the scheduling of the project had been sufficient. The terminal was ready to open on time. While it is not possible to say in how far each task itself has been done without complication. The implementation was not successful. Even though time and budget were matching the requirements.The risk management of a project like Terminal 5 is very complicated. But it was decided that the opportunities were worth the risks. The opening of Terminal 5 had been complicated. Bags got lost and the Terminal needed to be closed on the opening day again. Preforming the building of that project, assumption had been made, new worker had been employed and the testing session had been made with a new simulation model. Furthermore, the whole bag-system was new. So there have many different roots for problems. In the end influencing factors had been underestimated/ not predicted, so that problems had been raised. Even though the implementation struggled the new system was still a success for Heathrow’s Terminal 5. More passengers can be handled in a shorter time and the effectiveness of the Terminal went up.
Author: Great Britain. Parliament. House of Commons. Transport Committee
Publisher: The Stationery Office
ISBN: 9780215524263
Category : Business & Economics
Languages : en
Pages : 80
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Book Description
BAA opened Heathrow's fifth terminal for business on 27 March, after six years of construction at a cost of £4.3bn, on time and within budget. Passengers had been promised a "calmer, smoother, simpler airport experience". Multiple problems, however, meant that on the first day of operation alone, 36,584 passengers were frustrated by the 'Heathrow hassle' that Terminal 5 (T5) had been designed to eliminate. Problems were experienced with the baggage system, car parking, security searches and aspects of the building itself. When the baggage system failed, luggage piled up to such an extent that it was transported by road to be sorted off-site. According to British Airways, 23,205 bags required manual sorting before being returned to their owners. The Committee finds that most of these problems were caused by one of two main factors: insufficient communication between owner and operator, and poor staff training and system testing. The Committee was pleased to find that steps were being taken at all levels to address the problems at the source of T5's problems, and BAA, British Airways and the union Unite are working together to make Terminal 5 a success.
Author: Sharon Doherty
Publisher: John Wiley & Sons
ISBN: 0470754532
Category : Architecture
Languages : en
Pages : 372
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Book Description
This book reveals the inside track on the making of Terminal 5: the courage, the ground-breaking management thinking and the many lessons learnt from the leaders, the client and integrated supply chain teams, - involving over 50,000 people from 20,000 companies - which led to the successful delivery of this mega project on time, on budget, and safely. Love or hate Heathrow we can’t ignore it! An economic power house for the UK, 155,000 earn their living from it and 68 million of us pass through it each year. Two decades of the planning, design, construction and opening of Terminal 5 has resulted in a gateway that Heathrow can be proud of. Faced with the risk of opening a year late, being a billion overspent, since Sir John Egan in the early 1990s, BAA, stakeholders and supplier partners have been grappling with Terminal 5`s challenges. The result? £4.3 billion of design and construction delivered on time, to budget and safely is to be commended given the industry statistics but the acid test will now be the quality of the 30 million passengers experience and the operating costs that have been left to stand the test of time. Sharon Doherty is HR and organisational effectiveness director for Heathrow airport and Terminal 5. Sharon has previously worked in consultancy, financial services and retail. Her specialism is people and change. 2002 to the end 2007 she was accountable for the approach to people management and organisational change on Terminal 5.
Author: Lynda Bourne
Publisher: CRC Press
ISBN: 1317050622
Category : Business & Economics
Languages : en
Pages : 239
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Book Description
In any activity an organisation undertakes, whether strategic, operational or tactical, the activity can only be successful with the input, commitment and support of its people - stakeholders. Gaining and maintaining the support and commitment of stakeholders requires a continuous process of engaging the right stakeholders at the right time and understanding and managing their expectations. Unfortunately, most organisations have difficulty implementing such culture change, and need assistance and guidance to implement a consistent process for identification and management of stakeholders and their changing expectations. As a continuous improvement process, stakeholder management requires understanding and support from everyone in the organisation from the CEO to the short-term contractor. This requires the concepts and practices of effective stakeholder management to become embedded in the culture of the organisation: 'how we do things around here', this book provides the 'road map' to help organisations achieve these objectives. The text has two specific purposes. Firstly, it is an 'how-to' book providing the fundamental processes and practices for improving stakeholder management in endeavours such as projects, and program management offices (PMO), it also gives guidance on organisational survival during mergers and acquisitions, preparing for the tender bidding, and marketing campaigns. Secondly, Lynda Bourne's book is for organisations that have recognised the importance of stakeholder engagement to their success, it is a guidebook for assessing their current maturity regarding implementation of stakeholder relationship management with a series of guidelines and milestones for achieving the preferred level of maturity.
Author: Peter Fewings
Publisher: Routledge
ISBN: 1351122010
Category : Technology & Engineering
Languages : en
Pages : 618
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Book Description
Construction Project Management: An Integrated Approach is a management approach to leading projects and the effective choice and use of project management tools and techniques. It seeks to push the boundaries of project management to take on board future needs and user issues. Integration of the construction project, meaning closer relations between the project team, the supply chain and the client, is long overdue; however, despite some signs of growth in this area, the industry nonetheless remains fragmented in its approach. The role of the project manager is to integrate diverse interests and unify objectives to achieve a common goal. This has now broadened to include a responsibility, on the parts of both client and team, to ensure that construction addresses current and future societal needs. From an economic perspective, a great deal of waste is connected with conflict, thus a holistic approach that increases the efficiency and effectiveness of the task at hand will inject energy into project management. This third edition now takes on board the impact of technology in building information modelling and other digitised technologies such as artificial intelligence. Together, they open up avenues for more direct and incisive action to test creative design, manufacture directly and communicate spontaneously and intuitively. In time, such technologies will change the role of project managers but will never take away their responsibility to be passionate about construction and to integrate the team. A new chapter has been added that considers future societal needs. This edition is also reordered to make the project life cycle and process chapters clearer. This book combines best practice in construction with the theories underpinning project management and presents a wealth of practical case studies – many new. It focuses on all construction disciplines that may manage projects. The book is of unique value to students in the later years of undergraduate courses and those on specialist postgraduate courses in project management and also for practitioners in all disciplines and clients who have experienced the frustration caused by the fragmentation of construction projects.
Author: Stephen Pryke
Publisher: John Wiley & Sons
ISBN: 1119450683
Category : Technology & Engineering
Languages : en
Pages : 382
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Book Description
Provides a unique overview of supply chain management (SCM) concepts, illustrating how the methodology can help enhance construction industry project success This book provides a unique appraisal of supply chain management (SCM) concepts brought together with lessons from industry and analysis gathered from extensive research on how supply chains are managed in the construction industry. The research from leading international academics has been drawn together with the experience from some of the industry's foremost SCM practitioners to provide both the experienced researcher and the industry practitioner a thorough grounding in its principles, as well as an illustration of SCM as a methodology for enhancing construction industry project success. The new edition of Successful Construction Supply Chain Management: Concepts and Case Studies incorporate chapters dealing with Building Information Modelling, sustainability, the ‘Demand Chain' in projects, the link between self-organizing networks and supply chains, decision-making, ‘Lean,’ and mega-projects. Other chapters cover risk transfer and allocation, behaviors, innovation, trust, supply chain design, alliances, and knowledge transfer. Supply Chain Management techniques have been used successfully in various industries, such as manufacturing and food processing, for decades Fully updated with new chapters dealing with key construction industry topics such as BIM, sustainability, the ‘Demand Chain' in projects, ‘Lean,’ mega-projects, and more Includes contributions from well established academics and practitioners from Network Rail, mainstream construction, and consultancy Illustrates how SCM methodologies can be used to enhance construction industry project success Successful Construction Supply Chain Management: Concepts and Case Studies is an ideal book for postgraduate students at MSc and PhD level studying the topic and for all construction management practitioners.
Author:
Publisher: Transportation Research Board
ISBN: 0309213533
Category : Business & Economics
Languages : en
Pages : 269
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Book Description
'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.
Author:
Publisher:
ISBN:
Category : Architecture
Languages : en
Pages :
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Book Description
Author: Olivier Mesly
Publisher: CRC Press
ISBN: 1351987534
Category : Business & Economics
Languages : en
Pages : 277
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Book Description
Marketing is about placing a new product or service into the market. Projects are about delivering new products and services. The merger of these two fields holds great promise for delivering value to organizations and their clients. Project managers can serve many markets ranging from investors who fund projects to that of clients who use new products and services. Marketing Projects is a guide for helping project managers have projects funded or deliver value to end users. It is also a guide for marketing managers new to the world of project management. The book begins by presenting the basics of both marketing and project management and highlights the aspects that are unique and relevant to both areas. It then explores marketing project feasibility and presents tools for assessing feasibility, which include the 6Ps of project management strategy: The project 4Ps: plan, processes, people, and power PRO: pessimistic, realistic, and optimistic scenarios POVs: points of vulnerability POE: point of equilibrium POW: product, organization, and work breakdown structures PWP: work psychodynamics This book illustrates how to use these tools to market new projects to potential sponsors and investors. It then explores marketing projects to end users. Crucial to the success of projects are the relationships between project managers and clients and the way marketing experts implement their strategies. This book explains how project managers can develop meaningful relationships with clients to foster trust and have positive interactions. Project managers excel at managing the processes for delivering new products and services. Marketers are keenly aware of latent, or unconscious needs, as well as those developing and emerging, and can provide project promoters and managers with exciting ideas. This book will help improve the mutual understanding between marketing and project managers, an effort ultimately benefiting end users, whether they be investors or customers. A better work atmosphere and a closer fit between marketing and project management objectives can only serve the interests of investors and end users, for whom marketers and project managers conceive and realize projects, one way or the other.
Author: Steve Pittard
Publisher: Routledge
ISBN: 1317387953
Category : Technology & Engineering
Languages : en
Pages : 277
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Book Description
The sudden arrival of Building Information Modelling (BIM) as a key part of the building industry is redefining the roles and working practices of its stakeholders. Many clients, designers, contractors, quantity surveyors, and building managers are still finding their feet in an industry where BIM compliance can bring great rewards. This guide is designed to help quantity surveying practitioners and students understand what BIM means for them, and how they should prepare to work successfully on BIM compliant projects. The case studies show how firms at the forefront of this technology have integrated core quantity surveying responsibilities like cost estimating, tendering, and development appraisal into high profile BIM projects. In addition to this, the implications for project management, facilities management, contract administration and dispute resolution are also explored through case studies, making this a highly valuable guide for those in a range of construction project management roles. Featuring a chapter describing how the role of the quantity surveyor is likely to permanently shift as a result of this development, as well as descriptions of tools used, this covers both the organisational and practical aspects of a crucial topic.
