Author:
Publisher:
ISBN: 9781640553538
Category :
Languages : en
Pages : 0
Book Description
Healthcare Quality Book: Vision, Strategy, and Tools, Fifth Edition
Author:
Publisher:
ISBN: 9781640553538
Category :
Languages : en
Pages : 0
Book Description
Publisher:
ISBN: 9781640553538
Category :
Languages : en
Pages : 0
Book Description
The Healthcare Quality Book
Author: Elizabeth R. Ransom
Publisher:
ISBN: 9781567933017
Category : Health & Fitness
Languages : en
Pages : 495
Book Description
This book features the most current information on quality issues, tools, and strategies. With momentum building across the U.S. healthcare system to improve patient health outcomes, this book presents a timely guide to quality improvement techniques. This edition includes new and expanded coverage of: # Standards in healthcare quality # Tools, models, and strategies for quality improvement # Development of a quality measurement approach that includes data collection planning, data analysis, and statistical process control methods # Leadership and strategic planning for quality, including its institutionalization and sustainability # The techniques for creating an organizational culture that fosters quality A new chapter on the quality environment, a new case study takes the reader on an academic medical center's quality journey. The editors have assembled a nationally prominent group of contributors to provide the best available thinking in quality improvement.
Publisher:
ISBN: 9781567933017
Category : Health & Fitness
Languages : en
Pages : 495
Book Description
This book features the most current information on quality issues, tools, and strategies. With momentum building across the U.S. healthcare system to improve patient health outcomes, this book presents a timely guide to quality improvement techniques. This edition includes new and expanded coverage of: # Standards in healthcare quality # Tools, models, and strategies for quality improvement # Development of a quality measurement approach that includes data collection planning, data analysis, and statistical process control methods # Leadership and strategic planning for quality, including its institutionalization and sustainability # The techniques for creating an organizational culture that fosters quality A new chapter on the quality environment, a new case study takes the reader on an academic medical center's quality journey. The editors have assembled a nationally prominent group of contributors to provide the best available thinking in quality improvement.
Measuring Quality Improvement in Healthcare
Author: Raymond G. Carey
Publisher: Quality Press
ISBN: 1636940811
Category : Health & Fitness
Languages : en
Pages : 339
Book Description
This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership. "Only authors who have used statistics and control charts to solve real-world healthcare problems could have written a book so practical and timely." - Barry S. Bader, Publisher The Quality Letter for Healthcare Leaders "Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started." - Donald M. Berwick, M.D. President and CEO, Institute for Healthcare Improvement Associate Professor of Pediatrics, Harvard Medical School Contents: Planning Your CQI Journey, Preparing to Collect Data, Data Collection, Understanding Variation, Using Run and Control Charts to Analyze Process Variation, Control Chart Case Studies, Developing Improvement Strategies, Using Patient Surveys for CQI, Formulas for Calculating Control Limits
Publisher: Quality Press
ISBN: 1636940811
Category : Health & Fitness
Languages : en
Pages : 339
Book Description
This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership. "Only authors who have used statistics and control charts to solve real-world healthcare problems could have written a book so practical and timely." - Barry S. Bader, Publisher The Quality Letter for Healthcare Leaders "Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started." - Donald M. Berwick, M.D. President and CEO, Institute for Healthcare Improvement Associate Professor of Pediatrics, Harvard Medical School Contents: Planning Your CQI Journey, Preparing to Collect Data, Data Collection, Understanding Variation, Using Run and Control Charts to Analyze Process Variation, Control Chart Case Studies, Developing Improvement Strategies, Using Patient Surveys for CQI, Formulas for Calculating Control Limits
Eye Care in Developing Nations
Author: Larry Schwab
Publisher: CRC Press
ISBN: 1040174256
Category : Medical
Languages : en
Pages : 311
Book Description
The number of the millions of blind in the world continues to grow, causing needless social and economic deprivation. Most of these blind can be cured, and much of the remainder prevented if all people had access to the simple and effective interventions that already exist. In this newly revised fourth edition ofEye Care in Developing Nations', t
Publisher: CRC Press
ISBN: 1040174256
Category : Medical
Languages : en
Pages : 311
Book Description
The number of the millions of blind in the world continues to grow, causing needless social and economic deprivation. Most of these blind can be cured, and much of the remainder prevented if all people had access to the simple and effective interventions that already exist. In this newly revised fourth edition ofEye Care in Developing Nations', t
Integrating Total Quality Management in a Library Setting
Author: Susan Jurow
Publisher: Routledge
ISBN: 1135022909
Category : Business & Economics
Languages : en
Pages : 215
Book Description
Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.
Publisher: Routledge
ISBN: 1135022909
Category : Business & Economics
Languages : en
Pages : 215
Book Description
Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.
Charting the Course
Author: John J. Nance
Publisher: Second River Healthcare Press
ISBN: 9781936406128
Category : Hospitals
Languages : en
Pages : 319
Book Description
"'Charting the Course' is the sequel to John J. Nance's best-selling, award-winning novel "Why Hospitals Should Fly". John Nance and his wife, Kathleen Bartolomew, have co-written the continuing story of Dr. Will Jenkins as he takes over the leadership the fictional Las Vegas Memorial Hospital. John Nance and Kathleen Bartholomew address head-on how to become a top-level institution by illuminating the norms of the current hospital culture and then demonstrating how each member of every medical facility, regardless of rank, must be a leader and owner of the cultural revolution needed to keep their hospital system viable and their patients safe. Whereas "Why Hospitals Should Fly" dealt more with the "why" of a cultural revolution, "Charting the Course" deals more with the "how" of changing an ingrained hospital culture. Study guide provided at end of book." -- publisher.
Publisher: Second River Healthcare Press
ISBN: 9781936406128
Category : Hospitals
Languages : en
Pages : 319
Book Description
"'Charting the Course' is the sequel to John J. Nance's best-selling, award-winning novel "Why Hospitals Should Fly". John Nance and his wife, Kathleen Bartolomew, have co-written the continuing story of Dr. Will Jenkins as he takes over the leadership the fictional Las Vegas Memorial Hospital. John Nance and Kathleen Bartholomew address head-on how to become a top-level institution by illuminating the norms of the current hospital culture and then demonstrating how each member of every medical facility, regardless of rank, must be a leader and owner of the cultural revolution needed to keep their hospital system viable and their patients safe. Whereas "Why Hospitals Should Fly" dealt more with the "why" of a cultural revolution, "Charting the Course" deals more with the "how" of changing an ingrained hospital culture. Study guide provided at end of book." -- publisher.
Why Hospitals Should Fly
Author: John J. Nance
Publisher: Health Administration Press
ISBN: 9780974386058
Category : Hospitals
Languages : en
Pages : 225
Book Description
Winner of the 2009 ACHE James A. Hamilton Book of the Year Award! "This book is a tour de force, and no one but John Nance could have written it. Only he could have made sophisticated, scientifically disciplined instruction about the nature and roots of safety into a page-turner. Medical care has a ton yet to learn from the decades of progress that have brought aviation to unprecedented levels of safety, and, in instructing us all about those lessons, John Nance is not just a bridge-builder he is the bridge." --Donald M. Berwick, MD, MPP, President and CEO, Institute for Healthcare Improvement (IHI)
Publisher: Health Administration Press
ISBN: 9780974386058
Category : Hospitals
Languages : en
Pages : 225
Book Description
Winner of the 2009 ACHE James A. Hamilton Book of the Year Award! "This book is a tour de force, and no one but John Nance could have written it. Only he could have made sophisticated, scientifically disciplined instruction about the nature and roots of safety into a page-turner. Medical care has a ton yet to learn from the decades of progress that have brought aviation to unprecedented levels of safety, and, in instructing us all about those lessons, John Nance is not just a bridge-builder he is the bridge." --Donald M. Berwick, MD, MPP, President and CEO, Institute for Healthcare Improvement (IHI)
Call Center Optimization
Author: Ger Koole
Publisher: Lulu.com
ISBN: 9082017903
Category : Business & Economics
Languages : en
Pages : 159
Book Description
This book gives an accessible overview of the role and potential of mathematical optimization in call centers. It deals extensively with all aspects of workforce management, but also with topics such as call routing and the scheduling of multiple channels. It does so without going into the mathematics, but by focusing on understanding its consequences. This way the reader will get familiar with workload forecasting, the Erlang formulas, simulation, and so forth, and learn how to improve call center performance using it. The book is primarily meant for call center professionals involved in planning and business analytics, but also call center managers and researchers will find it useful. There is an accompanying website which contains several online calculators.
Publisher: Lulu.com
ISBN: 9082017903
Category : Business & Economics
Languages : en
Pages : 159
Book Description
This book gives an accessible overview of the role and potential of mathematical optimization in call centers. It deals extensively with all aspects of workforce management, but also with topics such as call routing and the scheduling of multiple channels. It does so without going into the mathematics, but by focusing on understanding its consequences. This way the reader will get familiar with workload forecasting, the Erlang formulas, simulation, and so forth, and learn how to improve call center performance using it. The book is primarily meant for call center professionals involved in planning and business analytics, but also call center managers and researchers will find it useful. There is an accompanying website which contains several online calculators.
The Healthcare Quality Book: Vision, Strategy, and Tools, Fifth Edition
Author: Elizabeth R. Ransom
Publisher: Asociation of University Programs in Health Administration/Health Administration Press
ISBN: 9781640553576
Category :
Languages : en
Pages : 450
Book Description
The Healthcare Quality Book provides a framework, methodology, and practical approaches to assist healthcare professionals in championing improvement efforts. The book is divided into three sections that cover the fundamentals of healthcare quality, critical quality topics, and key strategies for effectively leading quality. The extensively revised fifth edition of this definitive text brings together healthcare thought leaders with a wide range of subject matter expertise. Chapter contributors explore the foundation of healthcare quality, share their perspectives on essential and cutting-edge topics, and offer strategies for learning the skills to lead a culture of quality. New content includes chapters on health equity and disparities in care and expanded content on quality improvement tools, the patient experience and digital technologies. The book concludes with three well-developed case studies of quality improvement in action that incorporate the lessons learned in the preceding chapters. The Healthcare Quality Book will assist leaders at all levels in developing a solid foundation of quality leadership knowledge, skills, and tools.
Publisher: Asociation of University Programs in Health Administration/Health Administration Press
ISBN: 9781640553576
Category :
Languages : en
Pages : 450
Book Description
The Healthcare Quality Book provides a framework, methodology, and practical approaches to assist healthcare professionals in championing improvement efforts. The book is divided into three sections that cover the fundamentals of healthcare quality, critical quality topics, and key strategies for effectively leading quality. The extensively revised fifth edition of this definitive text brings together healthcare thought leaders with a wide range of subject matter expertise. Chapter contributors explore the foundation of healthcare quality, share their perspectives on essential and cutting-edge topics, and offer strategies for learning the skills to lead a culture of quality. New content includes chapters on health equity and disparities in care and expanded content on quality improvement tools, the patient experience and digital technologies. The book concludes with three well-developed case studies of quality improvement in action that incorporate the lessons learned in the preceding chapters. The Healthcare Quality Book will assist leaders at all levels in developing a solid foundation of quality leadership knowledge, skills, and tools.
Perfect Timing
Author: Von Braschler
Publisher:
ISBN: 9780738702124
Category : Body, Mind & Spirit
Languages : en
Pages : 220
Book Description
This book shows readers how to run faster and think quicker by using the secrets of athletes who "freeze" time to accomplish amazing feats. Contains exercises for achieving heightened states.
Publisher:
ISBN: 9780738702124
Category : Body, Mind & Spirit
Languages : en
Pages : 220
Book Description
This book shows readers how to run faster and think quicker by using the secrets of athletes who "freeze" time to accomplish amazing feats. Contains exercises for achieving heightened states.