Guía para la aplicación de la Norma ISO 9000 a bibliotecas y servicios de información y documentación PDF Download
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Author: Sociedad Española de Documentación e Información Científica
Publisher:
ISBN:
Category : Bibliotecas - historia
Languages : es
Pages : 95
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Book Description
Author: Sociedad Española de Documentación e Información Científica
Publisher:
ISBN:
Category : Bibliotecas - historia
Languages : es
Pages : 95
Get Book Here
Book Description
Author: Sociedad Española de Documentación e Información Científica. Grupo de Trabajo sobre la Calidad
Publisher:
ISBN:
Category :
Languages : es
Pages : 95
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Book Description
Author: Sociedad española de documentación e información científica
Publisher:
ISBN:
Category :
Languages : es
Pages :
Get Book Here
Book Description
Author:
Publisher:
ISBN:
Category :
Languages : es
Pages : 95
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Book Description
Author: Sociedad Española de Documentación e Información Científica. Grupo de Trabajo sobre la Calidad
Publisher:
ISBN: 9788460578406
Category : ISO 9000 Series Standards
Languages : es
Pages : 95
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Book Description
Author: SOCIEDAD ESPAÑOLA DE DOCUMENTACION E INFORMACION CIENTIFICA (SEDIC)
Publisher:
ISBN:
Category :
Languages : en
Pages : 95
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Book Description
Author: Sociedad Española de Documentación e Información Científica
Publisher:
ISBN:
Category :
Languages : es
Pages : 95
Get Book Here
Book Description
Author: Sociedad Espanola de Documentacion e Informacion Cientifica. Grupo de trabajo sobre la calidad
Publisher:
ISBN:
Category :
Languages : es
Pages : 0
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Book Description
Author: David Bade
Publisher: Library Juice Press, LLC
ISBN: 1936117258
Category : Business & Economics
Languages : en
Pages : 193
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Book Description
These papers examine library policies and organizational structures in light of the literature of ergonomics, high reliability organizations, joint cognitive systems and integrational linguistics. Bade argues that many policies and structures have been designed and implemented on the basis of assumptions about technical possibilities, ignoring entirely the political dimensions of local determination of goals and purposes as well as the lessons from ergonomics, such as the recognition that people are the primary agents of reliability in all technical systems. Because libraries are understood to be loci of human interaction and communication rather than purely technical systems at the disposal of an abstract user, Bade insists on looking at problems of meaning and communication in the construction and use of the library catalog. Looking at various policies for metadata creation and the results of those policies forces the question: is there a responsible human being behind the library web site and catalog, or have we abandoned the responsibilities of thinking and judgment in favor of procedures, algorithms and machines?
Author: Núria Balagué
Publisher: Elsevier
ISBN: 1780632797
Category : Language Arts & Disciplines
Languages : en
Pages : 231
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Book Description
This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. - Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world - Translates the ISO 9001 standard to the terms and language used within the libraries - Presents a systematic approach to the quality management in libraries
