FY 2002 Top 200 Users Survey Report PDF Download
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Author:
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ISBN:
Category :
Languages : en
Pages : 33
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Book Description
The Defense Technical Information Center (DTIC) has surveyed its registered customers since 1999. There are two surveys conducted: Top 200 Users. Defined in terms of the dollar value of billing, number of documents ordered, and downloads from Secure STINET. All 200 users are surveyed. Surveys were conducted in FY 2000, FY 2001 and FY 2002. The Customer Satisfaction Survey was a random sample of all users not included in the Top 200 Survey. Surveys were conducted in FY 1999, FY 2001 and FY 2002. In FY 2001, selected data elements from both surveys were combined into the 2001 Annual Survey Composite Data Report. A similar combined report is planned for FY 2002. The DTIC Performance Report to the Defense Information Systems Agency (DISA) contains a report on overall customer satisfaction. This is derived from the Annual Survey Composite Data Report and reflects data from both the Top 200 Users Survey and the Customer Satisfaction Survey.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 33
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Book Description
The Defense Technical Information Center (DTIC) has surveyed its registered customers since 1999. There are two surveys conducted: Top 200 Users. Defined in terms of the dollar value of billing, number of documents ordered, and downloads from Secure STINET. All 200 users are surveyed. Surveys were conducted in FY 2000, FY 2001 and FY 2002. The Customer Satisfaction Survey was a random sample of all users not included in the Top 200 Survey. Surveys were conducted in FY 1999, FY 2001 and FY 2002. In FY 2001, selected data elements from both surveys were combined into the 2001 Annual Survey Composite Data Report. A similar combined report is planned for FY 2002. The DTIC Performance Report to the Defense Information Systems Agency (DISA) contains a report on overall customer satisfaction. This is derived from the Annual Survey Composite Data Report and reflects data from both the Top 200 Users Survey and the Customer Satisfaction Survey.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 15
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Book Description
The Defense Technical Information Center (DTIC) has surveyed its registered customers since 1999. Two surveys are conducted: Customer Satisfaction Survey (CSS). A random sample of all users not included in the Top 200 Survey. Surveys were conducted in FY 1999, FY 2001 and FY 2002. The top 200 Users were defined in terms of the dollar value of billing, number of documents ordered, and downloads from Secure STINET. All 200 users are surveyed. Surveys were conducted in FY 2000, FY 2001 and FY 2002. The DTIC Performance Report to the Defense Information Systems Agency (DISA) contains a report on overall customer satisfaction. This is derived from the Annual Survey Composite Data Report and reflects data from both the Top 200 Users Survey and the Customer Satisfaction Survey.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 49
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Book Description
The Defense Technical Information Center (DTIC) has surveyed its registered customers since 1999. There are two surveys conducted yearly: Top 200 Users. Roughly 200 users defined in terms of dollar value of billing, number of documents ordered, and downloads from Secure STINET. All 200+ users were surveyed. Surveys were conducted from FY 2000 through FY 2003. Customer Satisfaction Survey. A random sample of all users not included in the Top 200 Survey. Surveys were conducted in FY 1999, FY 2001, and FY 2002 and will be conducted in FY 2003. A combined Annual Survey Composite Data Report was developed in FY 2001 and FY 2002. A similar report is planned for FY 2003. The DTIC Performance Report, sent to the Defense Information Systems Agency (DISA), contains a report on overall customer satisfaction. This is derived from the Annual Survey Composite Data Report and reflects data from both the Top 200 Users Survey and the Customer Satisfaction Survey.
Author: United States. Congress. House. Committee on Appropriations. Subcommittee on Energy and Water Development
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ISBN:
Category : Energy development
Languages : en
Pages : 1566
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Author: United States. Congress. House. Committee on Appropriations. Subcommittee on Energy and Water Development
Publisher:
ISBN:
Category : Energy development
Languages : en
Pages : 2206
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Author: Center for Drug Evaluation and Research (U.S.)
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Category : Drugs
Languages : en
Pages : 50
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Author: United States. Federal Aviation Agency. Bureau of Air Traffic Management
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Category : Aeronautics
Languages : en
Pages : 808
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Author: United States. Congress. Senate. Committee on Appropriations. Subcommittee on Commerce, Justice, Science, and Related Agencies
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Category : Political Science
Languages : en
Pages : 2070
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Author:
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Category :
Languages : en
Pages : 2290
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Author: Information Today, Incorporated
Publisher: Information Today
ISBN: 9781573871938
Category : Language Arts & Disciplines
Languages : en
Pages : 834
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Book Description
As an on-the-job answer book, a statistical information resource, a planning and research guide, and a directory and calendar, The Bowker Annual Library and Book Trade Almanac 2004 delivers the hard-to-find industry news and information you need. This acclaimed must-have resource provides the following: Expert reviews of the key trends, events, and developments that will influence your work in 2004 and the years to come Clear explanations of new legislation and changes in funding programs-and how this will affect libraries Definitive statistics on book prices, numbers of books published, library expenditures, average salaries, and other budget-crunching assistance A full calendar of events, key organizations, names and numbers of important individuals (including e-mail addresses and fax numbers), and much more This fully updated reference tool makes it easy to stay on top of the developments that affect libraries, booksellers, and publishers alike-and to find fast answers to the countless on-the-job questions you encounter.
