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Author: Elizabeth W. Woodcock
Publisher: Medical Group Management Association/Center for Research in Ambulatory Health Care Administration
ISBN: 9781568293790
Category : Medical offices
Languages : en
Pages : 205
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Book Description
"Front office operations are critical to optimize patient service and patient flow in a medical practice. The ideas, descriptions, and resources in this training guide are valuable whether your front office employees are new, changing duties, or looking for new ideas for roles they have been performing for many years"--Provided by publisher.
Author: Elizabeth W. Woodcock
Publisher: Medical Group Management Association/Center for Research in Ambulatory Health Care Administration
ISBN: 9781568293790
Category : Medical offices
Languages : en
Pages : 205
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Book Description
"Front office operations are critical to optimize patient service and patient flow in a medical practice. The ideas, descriptions, and resources in this training guide are valuable whether your front office employees are new, changing duties, or looking for new ideas for roles they have been performing for many years"--Provided by publisher.
Author: Dr Anshumali Pandey
Publisher: Notion Press
ISBN: 1685547079
Category : Biography & Autobiography
Languages : en
Pages : 201
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Book Description
Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. The foundation of being successful in the Hotel Front Office Department is to be a Great Receptionist. This book invokes the knowledge required to be the best employee in you. Best Wishes. Dr Anshumali Pandey
Author: Tom Costello
Publisher: Https: //Www.Isbnservices.COM
ISBN: 9781637958476
Category :
Languages : en
Pages : 344
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Book Description
Getting into the Hedge Fund industry is hard, being successful in the hedge fund industry is even harder. But the most successful people in the hedge fund industry all have some ideas in common that often mean the difference between success and failure. The Front Office is a guide to those ideas. It's a manual for learning how to think about markets in the way that's most likely to lead to sustained success in the way that the top Institutions, Investment Banks and Hedge Funds do. Anyone can tell you how to register a corporation or how to connect to a lawyer or broker. This isn't a book about those 'back office' issues. This is a book about the hardest part of running a hedge fund. The part that the vast majority of small hedge funds and trading system developers never learn on their own. The part that the accountants, settlement clerks, and back office staffers don't ever see. It explains why some trading systems never reach profitability, why some can't seem to stay profitable, and what to do about it if that happens to you. This isn't a get rich quick book for your average investor. There are no easy answers in it. If you need someone to explain what a stock option is or what Beta means, you should look somewhere else. But if you think you're ready to reach for the brass ring of a career in the institutional investing world, this is an excellent guide. This book explains what those people see when they look at the markets, and what nearly all of the other investors never do.
Author: James A. Bardi
Publisher: Wiley
ISBN: 9780471687108
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
The updated guide to running a successful hotel front office Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office. Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management. Useful features of this new edition include: A new chapter on executive housekeeping and the relationship between the housekeeping department and the front office Commentaries from hotel front office managers, general managers, and other department managers Articles on the international hotel workforce "Opening dilemmas" and their solutions are included in each chapter Additional case studies for applying theory and developing problem-solving strategies Hotel Front Office Management, Fourth Edition is an invaluable book for those interested in learning more about a hotel's front office.
Author: James A. Bardi
Publisher: Wiley
ISBN: 9780471287124
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Author: Michael Huyghue
Publisher:
ISBN: 9781546083191
Category : BIOGRAPHY & AUTOBIOGRAPHY
Languages : en
Pages : 170
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Book Description
The author's journey as an athlete and lawyer provides a behind-the-scenes glimpse of what goes on behind closed doors in the world of professional sports and collegiate athletic programs. It is also a not often told chronicle of growing up black and male in white suburban America. While black athletes are ubiquitous on the playing field and front pages of tabloids, the challenge remains to gain true power in the multibillion-dollar sports industry. Huyghue details that struggle play by play.
Author: Ahmed Ismail
Publisher: Cengage Learning
ISBN: 9780766823433
Category : Business & Economics
Languages : en
Pages : 355
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Book Description
If you need to know about the nature and operation of hotels as they exist today, this new book is for you. You will learn about the inner workings of a hotel, preparing readers for what to expect in the current and future hotel market. The primary focus is the front office, housekeeping, reservations and night audit departments. Other departments are discussed to provide and understanding of how these departments relate to the front office and how they operate to enhance the guest experience. An introduction of basic analyses, techniques and trends both in policy and technology are reviewed as they relate to management and the guest. The book gives newer managers, meeting planners, and others a “real world” understanding of the hotel industry balancing its past, present and future. New technologies such as the Property Management System have dramatically changed hotel operations; therefore, extensive time has been devoted to covering this technology. Additional chapters feature analysis of the physical makeup of hotels, yield management, and operational techniques. Performance measurements and analysis of what makes a truly successful hotel are discussed in detail. Finally, because hotel management is and will always be about people, chapters are devoted to both the hotel guest and hotel employee. The arrival chronology is discussed from arrival to departure.
Author: Christian Klemash
Publisher: Diversion Books
ISBN: 1626819459
Category : Sports & Recreation
Languages : en
Pages : 310
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Book Description
Some of the hardest and most enduring lessons are learned on the field, but they don’t have to stay there. In HOW TO SUCCEED IN THE GAME OF LIFE: 34 INTERVIEWS WITH THE WORLD'S GREATEST COACHES, Christian Klemash collects the practical wisdom and uplifting stories from the best teams and their coaches, showing how determination and belief in oneself can guide your life. For two years, Klemash tirelessly tracked down the nation's top coaches from the college, professional, and Olympic levels to record their philosophies on life, both on and off the field. What resulted was a book that distills the discipline and never-give-up attitude of the world’s finest athletes into an inspiring, easy-to-read collection. From the hearts and minds of legendary coaches such as John Wooden, Joe Torre, Bill Cowher, Tony Dungy, and Red Auerbach, Christian Klemash reveals how these winners have made athletes from all walks of life into legends in their own right. These same lessons promise everyday people success through hard work and dedication. Filled with character, stories of triumph, and indomitable spirit, this book is sure to inspire anyone who will not accept second-best.
Author: Heather Prendergast
Publisher: Elsevier Health Sciences
ISBN: 0323570410
Category : Medical
Languages : en
Pages : 418
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Book Description
- NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. - NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. - NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.
Author: Akhilesh Shukla Lucky
Publisher: Independently Published
ISBN:
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Chapter List: 1. Understanding the Front Office Department 2. Roles and Responsibilities of Front Office Staff 3. Importance of Communication in Front Office Operations 4. Reservation Systems and Procedures 5. Check-in and Check-out Procedures 6. Handling Guest Concerns and Complaints 7. Revenue Management in the Front Office 8. Front Office Technology and Software 9. Security Measures in Front Office Operations 10. Training and Development for Front Office Staff 11. Front Office Accounting Procedures 12. Front Office Staff Diversity and Inclusion 13. Crisis Management in Front Office Operations 14. Managing Housekeeping Coordination with Front Office 15. The Synergy Between Front Office and Food & Beverage Service 16. The Dynamic Relationship Between Front Office and F&B Production 17. Guest Experience Enhancement Strategies 18. Future Trends in Front Office Management 19. Marketing and Sales Strategies for Front Office 20. Adapting to Post-Pandemic Hospitality 21: Embracing Diversity, Equity, and Inclusion in Front Office Management 22: Leveraging Technology for Enhanced Guest Engagement 23: Sustainable Practices in Front Office Operations 24: Crisis Management and Preparedness 25: Innovation in Front Office Technology 26: Cybersecurity in Front Office Operations 27: Customer Relationship Management (CRM) in Front Office Operations 28: Staff Training and Development 29: Crisis Communication Management 30: Sustainable Procurement Practices 31: Continuous Improvement and Quality Assurance 32: Sustainable Tourism Practices 33: Innovation in Guest Experience Design 34: Various forms and formats Book Introduction Welcome to the comprehensive guide on Front Office Management in the Hotel Industry. This book delves deep into the intricacies of managing the front office department, which serves as the face of any hotel establishment. The front office department plays a pivotal role in the success of any hotel operation. It is responsible for guest interactions, reservations, check-ins, and check-outs, among other essential functions. Effective management of the front office is crucial for ensuring guest satisfaction, maximizing revenue, and maintaining operational efficiency. Throughout this book, we will explore the various facets of front office management, starting with an understanding of the department's structure and functions. We will delve into the roles and responsibilities of front office staff, emphasizing the importance of excellent communication skills in delivering exceptional guest service. Additionally, this book will discuss reservation systems, check-in and check-out procedures, and strategies for handling guest concerns and complaints effectively. We will also explore revenue management techniques tailored specifically to the front office department, along with the latest technology and software solutions available to streamline operations. Security measures, training and development programs, and front office accounting procedures will also be covered extensively. Furthermore, we will examine the coordination between front office and housekeeping departments, as well as marketing and sales strategies aimed at maximizing occupancy and revenue. Quality assurance initiatives and guest satisfaction surveys will be highlighted to underscore the importance of maintaining high standards of service excellence. Finally, we will discuss emerging trends in front office management and how hoteliers can adapt to meet the evolving needs of the industry. Whether you are a seasoned hotelier looking to enhance your front office operations or a newcomer seeking to gain insights into this critical aspect of hotel management, this book is your ultimate guide to mastering front office management in the hotel industry.
