Express Series: English for Telephoning PDF Download
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Author: David Gordon Smith
Publisher: OUP Oxford
ISBN: 9780194579278
Category : Foreign Language Study
Languages : en
Pages : 64
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Book Description
Engaging topics, motivating role-plays, and a variety of exercises provide a framework for each specialist subject Tip boxes in each unit include key language points, useful phrases, and strategies STARTER section at the beginning of each unit has warm-up and awareness-raising activities OUTPUT sections at the end of each unit encourage discussion and reflection Answers, transcripts, and a glossary of useful phrases at the back of each book Self-study material on the interactive MultiROM includes realistic listening extracts and interactive exercises for extra practice
Author: David Gordon Smith
Publisher: OUP Oxford
ISBN: 9780194579278
Category : Foreign Language Study
Languages : en
Pages : 64
Get Book Here
Book Description
Engaging topics, motivating role-plays, and a variety of exercises provide a framework for each specialist subject Tip boxes in each unit include key language points, useful phrases, and strategies STARTER section at the beginning of each unit has warm-up and awareness-raising activities OUTPUT sections at the end of each unit encourage discussion and reflection Answers, transcripts, and a glossary of useful phrases at the back of each book Self-study material on the interactive MultiROM includes realistic listening extracts and interactive exercises for extra practice
Author: David Gordon Smith
Publisher:
ISBN: 9780194579292
Category : English language
Languages : en
Pages : 64
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Book Description
"English for Telephoning teaches students strategies for communicating by telephone, and trains them how to sequence a conversation. The course builds up students' confidence to communicate effectively during a telephone call. English for Telephoning has six units which deal with specific areas related to communicating by telephone, including spelling over the phone, and leaving and taking messages. Skills become more advanced as the course progresses. Exercises in every unit allow students to review their telephone English, learn new expressions, and practise core grammatical structures."--publisher's website.
Author: Bryan Stephens
Publisher:
ISBN: 9780194418287
Category : Juvenile Nonfiction
Languages : en
Pages : 128
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Book Description
This completely revised International Express, with 100% new material, meets all the practical language needs of adult professional learners. The series retains the popular student-centred approach and strong communicative focus, while adding a range of new features.The Student's Book and Workbook are now combined, and every unit is supported by stunning new video footage, bringing the outside world into the classroom.
Author: David Gordon Smith
Publisher: Oxford University Press
ISBN: 0194201384
Category : Foreign Language Study
Languages : en
Pages : 66
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Book Description
Please note that the Print Replica PDF digital version does not contain the audio. English for Telephoning is part of the EXPRESS SERIES. It is the ideal quick course for anyone who needs to make effective telephone calls in a business context. It can be used to supplement a regular coursebook, on its own, as a stand-alone intensive specialist course, or for self-study. English for Telephoning is suitable for learners at pre-intermediate to intermediate levels.
Author: Rachel Appleby
Publisher:
ISBN: 9780194418270
Category : Juvenile Nonfiction
Languages : en
Pages : 167
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Book Description
Author: Sylee Gore
Publisher: Oxford University Press, USA
ISBN: 9780194579209
Category : Business communication
Languages : en
Pages : 80
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Book Description
An expanding series of short, specialist English courses for different professions, work skills, and industries.
Author: Rosemary Richey
Publisher: Oxford University Press, USA
ISBN: 9780194579087
Category : Customer relations
Languages : en
Pages : 0
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Book Description
An expanding series of short, specialist English courses for different professions, work skills, and industries.
Author: Marion Grussendorf
Publisher: Oxford University Press, USA
ISBN: 9780194579476
Category : English language
Languages : en
Pages : 94
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Book Description
Author: Rebecca Chapman
Publisher: Oxford University Press
ISBN: 0194201236
Category : Foreign Language Study
Languages : en
Pages : 65
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Book Description
Please note that the Print Replica PDF digital version does not contain the audio. English for Emails is part of the EXPRESS SERIES. It is the ideal quick course for anyone who needs to write emails in a business context. It can be used to supplement a regular coursebook, on its own, as a standalone intensive specialist course, or for self-study. Keep English for Emails on your desk as a handy resource to refer to when writing emails.
Author: Adrian Wallwork
Publisher: Springer
ISBN: 1493906380
Category : Business & Economics
Languages : en
Pages : 183
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Book Description
If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to: prepare for a call both psychologically and from an English language point of view receive calls (if you work on reception) leave messages find out about another company and talk about your own company chase people (i.e. people who have not followed up your requests) deal with difficult calls and callers, and improve your telephone manner use the telephone while working on a help desk or helpline resolve language difficulties (i.e. when you cannot understand the other person's English) improve your pronunciation use resources on the Internet to improve your listening skills The book concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a Business English course.
