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Author: Gianluca Misuraca
Publisher:
ISBN: 9789276132998
Category :
Languages : en
Pages :
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Book Description
This report presents the findings of the analysis of the state of the art conducted as part of the JRC research on "Exploring Digital Government Transformation in the EU: understanding public sector innovation in a data- driven society" (DIGIGOV), within the framework of the "European Location Interoperability Solutions for eGovernment (ELISE)" Action of the ISA 2 Programme on Interoperability solutions for public administrations, businesses and citizens, coordinated by DIGIT. The results of the review of literature, based on almost 500 academic and grey literature sources, as well as the analysis of digital government policies in the EU Member States provide a synthetic overview of the main themes and topics of the digital government discourse. The report depicts the variety of existing conceptualisations and definitions of the digital government phenomenon, measured and expected effects of the application of more disruptive innovations and emerging technologies in government, as well as key drivers and barriers for transforming the public sector. Overall, the literature review shows that many sources appear overly optimistic with regard to the impact of digital government transformation, although the majority of them are based on normative views or expectations, rather than empirically tested insights. The authors therefore caution that digital government transformation should be researched empirically and with a due differentiation between evidence and hope. In this respect, the report paves the way to in-depth analysis of the effects that can be generated by digital innovation in public sector organisations. A digital transformation that implies the redesign of the tools and methods used in the machinery of government will require in fact a significant change in the institutional frameworks that regulate and help coordinate the governance systems in which such changing processes are implemented.
Author: Gianluca Misuraca
Publisher:
ISBN: 9789276132998
Category :
Languages : en
Pages :
Get Book Here
Book Description
This report presents the findings of the analysis of the state of the art conducted as part of the JRC research on "Exploring Digital Government Transformation in the EU: understanding public sector innovation in a data- driven society" (DIGIGOV), within the framework of the "European Location Interoperability Solutions for eGovernment (ELISE)" Action of the ISA 2 Programme on Interoperability solutions for public administrations, businesses and citizens, coordinated by DIGIT. The results of the review of literature, based on almost 500 academic and grey literature sources, as well as the analysis of digital government policies in the EU Member States provide a synthetic overview of the main themes and topics of the digital government discourse. The report depicts the variety of existing conceptualisations and definitions of the digital government phenomenon, measured and expected effects of the application of more disruptive innovations and emerging technologies in government, as well as key drivers and barriers for transforming the public sector. Overall, the literature review shows that many sources appear overly optimistic with regard to the impact of digital government transformation, although the majority of them are based on normative views or expectations, rather than empirically tested insights. The authors therefore caution that digital government transformation should be researched empirically and with a due differentiation between evidence and hope. In this respect, the report paves the way to in-depth analysis of the effects that can be generated by digital innovation in public sector organisations. A digital transformation that implies the redesign of the tools and methods used in the machinery of government will require in fact a significant change in the institutional frameworks that regulate and help coordinate the governance systems in which such changing processes are implemented.
Author: Gianluca Misuraca
Publisher:
ISBN: 9789276213260
Category :
Languages : en
Pages : 121
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Book Description
This report presents the results of the research ‘Exploring Digital Government Transformation in the EU: understanding public sector innovation in a data-driven society’, in short DigiGov. The main goal of the research was to better understand how ICT-enabled innovation in the public sector can transform governance systems, and how governments can take advantage of emerging and future digitaltechnologies in order to address systemic problems such as the inefficiency of public services, existing inequalities of access, and a decline in trust and in perceptions of the legitimacy of government. Compiled over a period of 18 months (from December 2018 to July 2020) using a set of different approaches, this final report of the study concludes with suggestions as to how the future research agenda and policy developments in this field could be shaped.
Author: Egidijus Barcevičius
Publisher:
ISBN: 9789276210641
Category :
Languages : en
Pages : 37
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Book Description
In 2018, the JRC launched the research project ‘Exploring Digital Government Transformation in the EU: understanding public sector innovation in a data-driven society’, referred to in brief as DigiGov. The key objective of the project was to explore how innovation in the public sector, enabled by information and communication technologies (ICTs), can transform governance systems, enablinggovernments to better address systemic problems. The research was designed to consider governmental transformation in relation to emerging predictive and cognitive technologies including artificial intelligence (AI), in combination with applications providing geospatial/location data, for policy design and service delivery. The research aimed to support the implementation of JRC research in the area of digital government, as part of its flagship project on Digital Transformation and Artificial Intelligence (DT&AI), and within the framework of the ELISE Action of the ISA2 Programme, jointly led by the JRC and DIGIT. The DigiGov research was directed by the JRC and implemented by a consortium consisting of PPMI, Open Evidence, Politecnico di Milano, Rand Europe and Martel Innovate. The team analysed the state of the art, developed a conceptual framework and carried out four case studies, which included empirical experiments. The study included an extensive consultation and validation process which drew on three workshops as well as online community engagement activities. The participants included experts, academics, practitioners and representatives of NGOs, as well as policy makers from governments, EU institutions and international organisations. In total, almost 100 experts and stakeholder representatives, as well as EC colleagues, engaged in study-related events and activities. They carried out peer reviews, contributed to discussions and provided feedback that informed the research process. More specifically, three events were organised as a core part of the DigiGov research, to discuss the key findings of the study and gain insights for further work and policy implications: - The first workshop was held at JRC Ispra, Italy on 13-14 May 2019. It focused on discussing the review of the state of the art and the first draft of the conceptual framework for the study. - The second event consisted of a Policy Lab, and took place at JRC Seville on 24-25 October 2019. It focused on co-designing the revised version of the conceptual framework, and validating the findings of the four experimental case studies. - The final workshop took place on 9 July 2020. Due to the ongoing COVID-19 pandemic and related travel restrictions, the event was organised online. The workshop discussed avenues for shaping Digital Government Transformation in the EU, and included a foresight discussion to imagine the future of digitally enabled governments. Over the forthcoming sections, we present the key insights that emerged from the workshops. In the final section, we bring together the most prominent ideas, including some of those that originated from the debate on the role of the EU in the light of different digital transformation scenarios.
Author: Gianluca Misuraca
Publisher:
ISBN: 9789276190059
Category :
Languages : en
Pages :
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Book Description
This report presents the results of the conceptual and empirical work conducted as part of the JRC research on "Exploring Digital Government Transformation: understanding public sector innovation in a data-driven society" conducted within the framework of the "European Location Interoperability Solutions for eGovernment (ELISE)" Action of the ISA2 Programme on Interoperability solutions for public administrations, businesses and citizens, coordinated by DIGIT. Building on the systematisation of the state of the art carried out in the previous phase of the research, the report presents an original conceptual framework for assessing the impacts of Digital Government transformation in the EU and discusses the results of case studies carried out using an experimental or quasi-experimental approach to test and validate it, carried out in different policy areas in various EU countries. The report concludes outlining the final proposal of DigiGov F 2.0, which defines the dimensions and elements of analysis for assessing the effects that can be generated by digital innovation in the public sector and the impacts they have at social, economic and political levels in different policy-cycle phases and governance contexts.
Author: Vishanth Weerakkody
Publisher: Routledge
ISBN: 0415527376
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Author: European Horizons
Publisher:
ISBN: 9783848767397
Category :
Languages : en
Pages : 125
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Book Description
Author: Oecd
Publisher: Org. for Economic Cooperation & Development
ISBN: 9789264517950
Category :
Languages : en
Pages : 168
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Book Description
Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.
Author: Anthony Larsson
Publisher: Routledge
ISBN: 1000690644
Category : Business & Economics
Languages : en
Pages : 379
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Book Description
Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various welfare services provided by the public sector, and the ensuing implications thereof. Ultimately, this book seeks to understand if it is conceivable for digital advancement to result in the creation of private/non-governmental alternatives to welfare services, possibly in a manner that transcends national boundaries. This study also investigates the possible ramifications of technological development for the public sector and the Western welfare society at large. This book takes its point of departure from the 2016 Organization for Economic Co-operation and Development (OECD) report that targets specific public service areas in which government needs to adopt new strategies not to fall behind. Specifically, this report emphasizes the focus on digitalization of health care/social care, education, and protection services, including the use of assistive technologies referred to as "digital welfare." Hence, this book explores the factors potentially leading to whether state actors could be overrun by other non-governmental actors, disrupting the current status quo of welfare services. The book seeks to provide an innovative, enriching, and controversial take on society at large and how various aspects of the public sector can be, and are, affected by the ongoing digitalization process in a way that is not covered by extant literature on the market. This book takes its point of departure in Sweden given the fact that Sweden is one of the most digitalized countries in Europe, according to the Digital Economy and Society Index (DESI), making it a pertinent research case. However, as digitalization transcends national borders, large parts of the subject matter take on an international angle. This includes cases from several other countries around Europe as well as the United States.
Author: Paul G. Nixon
Publisher: Routledge
ISBN: 1135245711
Category : Political Science
Languages : en
Pages : 469
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Book Description
This volume critically explores the contentions in the emerging debate surrounding new media technologies and the extent to which they are challenging traditional political and government models. Examining a range of citizen/government interactions which together form e-government in different contexts, this book assesses the potential of new media technologies to facilitate new institutional patterns for governance and participation, as experienced primarily, but not only, across Europe. Analysing a range of challenges spanning from those of a technological and conceptual nature to those of a more political and legal nature, the authors scrutinise the central policies at governmental and organisational levels and consider the following questions: Is society driving or responding to e-government and is it ready to cope with it? What implications does e-government have for the power/democracy relationship? Is the technology right for e-government? What is needed to ensure government services are delivered optimally? How is e-government perceived and is it trusted? How are the sensitive issues of identity, privacy and social inclusion dealt with? How are management and safety dealt with when one considers issues such as activism, cyberterrorism, biometrics, and new implications for international relations? This comprehensive text will be of interest to students and scholars of public policy, politics, media and communication studies, sociology, law and European studies. It will also offer insights of relevance to practitioners and policy-makers in regional, national, and transnational governance, reform and innovation.
Author:
Publisher:
ISBN: 9789268025673
Category :
Languages : en
Pages : 0
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Book Description
Digital transformation has defied the way our societies are governed and its legitimacy- within and outside Europe. The abundance of information, misinformation and political polarisation are some of the challenges that democratic institutions are facing. Moreover, citizens are increasingly demanding to be part of the decision-making of policies that affects them. Some communities and grassroots initiatives are actively influencing public policies and becoming a crucial contribution to the policy-making and production of knowledge. In this context, it is necessary to understand the impact of new technology trends on the relationship between communities and public authorities. The work starts to explore the impact of digital transformation on new forms of public governance from a community perspective - with a particular focus on Europe. It includes a theoretically grounded framework for community participation models and their influence on public policies. The research outlines three potential evolutionary tendencies for governance paradigms that empower local grassroots communities and the appropriate use of digital technologies to engage with public institutions. Finally, these are translated into recommendations and a research agenda on the digital transformation of public governance for the European Commission's Joint Research Centre (JRC).
