Enterprise Networks and Telephony

Enterprise Networks and Telephony PDF Author: Solange Ghernaouti-Helie
Publisher: Springer Science & Business Media
ISBN: 1447115643
Category : Business & Economics
Languages : en
Pages : 229

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Book Description
A revised and updated translation of the French original, this work deals effectively with local area network technologies and management, offering a broad overview of enterprise telecommunication technologies. Also covered is computer telephony integration (CTI) through a presentation of the main technologies of the domain. A functional description of the main features of network operating systems is proposed and illustrated by Novell IntraNetWare and Windows NT examples, with special emphasis offered on business applications and management issues of these topics. The main interest of the book resides in the dual approach of enterprise networks, covering both technical and managerial elements, providing a global understanding of business applications and management of telecommunications to IT professionals and students. Concrete tools and methods are described, thus offering practical advice of immediate relevance.

Enterprise Networks and Telephony

Enterprise Networks and Telephony PDF Author: Solange Ghernaouti-Helie
Publisher: Springer Science & Business Media
ISBN: 1447115643
Category : Business & Economics
Languages : en
Pages : 229

Get Book Here

Book Description
A revised and updated translation of the French original, this work deals effectively with local area network technologies and management, offering a broad overview of enterprise telecommunication technologies. Also covered is computer telephony integration (CTI) through a presentation of the main technologies of the domain. A functional description of the main features of network operating systems is proposed and illustrated by Novell IntraNetWare and Windows NT examples, with special emphasis offered on business applications and management issues of these topics. The main interest of the book resides in the dual approach of enterprise networks, covering both technical and managerial elements, providing a global understanding of business applications and management of telecommunications to IT professionals and students. Concrete tools and methods are described, thus offering practical advice of immediate relevance.

Securing Cisco IP Telephony Networks

Securing Cisco IP Telephony Networks PDF Author: Akhil Behl
Publisher: Cisco Press
ISBN: 0132731061
Category : Computers
Languages : en
Pages : 1155

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Book Description
The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Enabling Secure IP Telephony in Enterprise Networks

Enabling Secure IP Telephony in Enterprise Networks PDF Author: Brennen Emerick Reynolds
Publisher:
ISBN:
Category :
Languages : en
Pages : 172

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Book Description


Network Infrastructure Requirements for Enterprise IP Telephony

Network Infrastructure Requirements for Enterprise IP Telephony PDF Author:
Publisher: Information Gatekeepers Inc
ISBN:
Category :
Languages : en
Pages : 15

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Book Description


Integrating Voice and Data Networks

Integrating Voice and Data Networks PDF Author: Scott Keagy
Publisher: Cisco Press
ISBN: 1578701961
Category : Computer networks
Languages : en
Pages : 817

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Book Description
Annotation Voice/Data Integration on Cisco Networks is both a conceptual reference and a practical how-to book that bridges the gap between existing telephony networks and the new world of packetized voice over data networks. Technologies are explained in a context that gives the reader a holistic understanding of voice/data integration. Reader can then follow a complete process to design and implement a variety of network scenarios, leveraging the author's experience with real voice/data networks. The audio accompaniment on CD-ROM will be an excellent companion to demonstrate the expected voice quality using different voice/data networking scenarios. This will allow professionals in the field to demonstrate different sound quality levels to customers.

VoIP Telephony and You

VoIP Telephony and You PDF Author: Rashmi Nanda
Publisher: BPB Publications
ISBN: 8194837731
Category : Computers
Languages : en
Pages : 325

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Book Description
A Game Changer for WFH Practitioners Ê KEY FEATURESÊÊ _ Get to know the challenges and benefits of VoIP. _ Explore in-depth coverage on methodologies of the VoIP system. _ Includes the VoIP economic model, technology model, and in-practices. DESCRIPTIONÊ ÔVoIP Telephony and YouÕ introduces you to new and advanced ways of communicating over traditional telephony realms. Telcos use public internet private IPs for this long-distance voice communication in the Covid era. This book describes how VoIP encompasses the capability to encode and deliver content in real-time across digitized networks. In this book, you will learn about VoIP regulations, VoIP hardware and software, video conferencing servers, SWOT analysis of Telcos, switching technology. You will also learn about the TCP/IP, market, Economics model, business model, and technology models. You will learn how to eliminate echo by understanding the various interfaces of VoIP and a number of digital protocols.This book will also provide you with a solution to design and maintain communication systems that can be used reliably in the Covid-19 times. This book includes several best practices and security measures to secure conversations by use of surveillance methods and VoIP security provisions.ÊÊ WHAT YOU WILL LEARN _ Learn to establish a strong and robust digital communication for WFH business operations. _ Explore and evaluate buyingÊ decisions between cloud-based phones and other VoIP devices. _ Learn to optimize utilization of the VoIP telephony devices for audio and video conferencing. WHO THIS BOOK IS FORÊÊ This book is for aspiring and current technicians, network administrators, engineers, IT managers, VoIP integrators and solution providers, mobile experts, and WFH practitioners. TABLE OF CONTENTS 1. Introduction to Voice over Internet Protocol (VoIP) 2. VoIP Video Conferencing and Corona Virus 3. VoIPÕs Challenges and Benefits and VoIP MarketÕs Independent Providers 4. Overview of Systems-Level 5. Interfaces of VoIP Telephony 6. Assurance of Voice Quality for VoIP Networks 7. Implementation of VoIP Security 8. Functionality of a Data Router 9. Technical Description related to VoIP 10. VoIP Hardware and Software Components 11. Business Model and Market Model in relation with Internet Telephony 12. Technology, Economics and In-Practice to be concerned with IP telephony 13. VoIP to be Concluded

Cisco Unified Contact Center Enterprise

Cisco Unified Contact Center Enterprise PDF Author: Gary Ford
Publisher: Pearson Education
ISBN: 1587141388
Category : Computers
Languages : en
Pages : 457

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Book Description
Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator’s view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You’ll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE systems reliably and efficiently. · Understand the Cisco Unified Contact Center product portfolio and platform architecture · Choose the right single-site, multi-site, or clustered deployment model for your environment · Take a lifecycle services approach to UCCE deployment and application configuration-–including preparation, planning, design, and implementation · Implement traditional, current-generation, and next-generation call routing · Master the latest best practices for call flow scripting · Understand UCCE’s nodes and distributed processes and build a clean system startup sequence · Design, implement, and deliver unified CM/IP IVR solutions · Set up and efficiently manage UCCE databases · Make the most of UCCE’s reporting tools · Create advanced applications with Data-Driven Routing · Effectively maintain any UCCE deployment, including older versions · Use a best-practice methodology for troubleshooting, and master valuable, little-known Cisco diagnostic tools This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Voice Over IP Fundamentals

Voice Over IP Fundamentals PDF Author: Jonathan Davidson
Publisher: Cisco Press
ISBN: 1587052571
Category : Computers
Languages : en
Pages : 428

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Book Description
Previous ed. by Jonathan Davidson, James Peters, 2000.

Reorganizing Data and Voice Networks

Reorganizing Data and Voice Networks PDF Author: Thomas R. Koehler
Publisher: Artech House Publishers
ISBN: 9781596930407
Category : Computers
Languages : en
Pages : 221

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Book Description
With the emergence of new technologies like Voice over IP and Wireless LANs, the decentralization of enterprises, and the increased mobility of employees in the work force, separate data and voice networks are no longer adequate for today's organizations. The needs of companies, both large and small, require a newly structured, consolidated corporate network. Focusing on infrastructure, this unique resource provides professionals with practical guidance on reorganizing enterprise networks for maximum efficiency in today's marketplace. The book offers detailed information on key technologies and services such as VPNs (virtual private networks), VoIP (voice over IP), MPLS (multi protocol label switching), and mobile data services. Moreover, this authoritative volume discusses the role of the CIO and the IT department within the organization and offers a thorough understanding of the costs and security issues related to enterprise network development.

PBX Systems for IP Telephony

PBX Systems for IP Telephony PDF Author: Allan Sulkin
Publisher: McGraw Hill Professional
ISBN: 0071400060
Category : Technology & Engineering
Languages : en
Pages : 498

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Book Description
Calling all-- * telecom managers * datacom managers with voice responsibilities * Call Center managers * VoIP implementers * network integrators * product and service developers * industry analysts "Clear and precise analysis and discussion of PBX system design and capabilities. Allan Sulkin has a unique ability to explain complex systems in easily understandable terms." -- Joe Licata, President, Siemens Enterprise Networks "A welcome addition to the bookshelf for anyone interested in the evolving IP-PBX system. Voice and data communications managers alike will greatly benefit from this text." -- Michael Thurk, Avaya, Group Vice President - Systems "Allan Sulkin's solid expertise and critical insight has been a valuable resource for the telecommunications community for over 20 years. He is uniquely qualified to articulate the very complex subject of PBX and IP telephony." -- Kanji Suzuki, former EVP of NEC America and current president and CEO of NEC Infrontia, Inc. The most efficient (and economical) ways to bring enterprise communication systems into the Digital Age are in this guide, written by the foremost analyst in the markret space. In PBX Systems for IP Telephony, Allan Sulkin--consultant and advisor to Avaya, Siemens, Cisco, NEC, Alcatel and other world-class companies--evaluates technologies, markets, and best practices for enterprise voice systems, messaging, and customer contact centers. The heart and brains of your communications network, the PBX (Private Branch Exchange) can be the vital link--or the missing link--that interfaces businesses and their customers. This guide, from the recognized expert in telephony systems, provides answers. Whether you need to IP-enable a PBX system for a small business, make complex choices for the advanced call center, or gain the expertise to integrate a variety of communication systems into a state-of-the-art foundation for your e-business vision, PBX Systems for IP Telephony should be your first choice. Here's why: * No one knows PBX systems and markets better than the author, and no one is better at explaining them * This comprehensive resource supplies nuts-and-bolts information on costs, performance, risks, and other real-world considerations difficult to research * You get insights into the potential strengths and weaknesses of next-generation PBX systems * You'll consult the consultant to the system designers for practical advice on systems that fit your needs and your future * There's no more business-aware or user-friendly guide anywhere to converging your voice systems with your IP-based data systems When it comes to the PBX, the question often seems to be "Who's job is it anyway?" With this guidebook, you'll be ready to take the responsibility--and get the credit.