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Author: Kelly R. Rasmussen
Publisher: SelectBooks
ISBN: 1590792165
Category : Biography & Autobiography
Languages : en
Pages : 162
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Book Description
"A leader in the field of public safety and CEO of a company providing communications training to the 9-1-1 industry descibes her experiences of being an emergency 9-1-1 operator as she rose through the ranks from a rookie 9-1-1 dispatch operator to the director of a large 9-1-1 dispatch center"--
Author: Kelly R. Rasmussen
Publisher: SelectBooks
ISBN: 1590792165
Category : Biography & Autobiography
Languages : en
Pages : 162
Get Book
Book Description
"A leader in the field of public safety and CEO of a company providing communications training to the 9-1-1 industry descibes her experiences of being an emergency 9-1-1 operator as she rose through the ranks from a rookie 9-1-1 dispatch operator to the director of a large 9-1-1 dispatch center"--
Author: Valerie L. Haynes
Publisher: Peterson's
ISBN: 0768907071
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
Two full-length model exams and coverage of the job interview process with all-important personality evaluation.
Author: Jeff J. Clawson
Publisher:
ISBN: 9780965889025
Category : Allied health personnel
Languages : en
Pages : 462
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Book Description
Author: Peterson's
Publisher: Peterson's
ISBN: 0768940621
Category : Study Aids
Languages : en
Pages : 288
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Book Description
Master the Public Safety Dispatcher/911 Operator Exam provides everything you need to succeed on the exam, including two full-length practice tests, thorough review of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel. Also, expert tips on how to best analyze job announcements and interviewing successfully are included to give you an edge over the competition.
Author: Peterson's
Publisher: Peterson's
ISBN: 0768928176
Category : Study Aids
Languages : en
Pages : 290
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Book Description
"Peterson's Master the Public Safety Dispatcher/911 Operator Exam, is the must-have guide for those seeking a career as an emergency dispatcher or 911 operator. This guide provides everything you need to succeed on the exam, including full-length practice tests, reviews of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel."--Publisher's website
Author: Susi B. Steele
Publisher: Prentice Hall
ISBN: 9780893038359
Category : Medical
Languages : en
Pages : 256
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Book Description
This practical new book on emergency dispatching goes beyond the theory of priorities dispatch' and addresses the roles and needs of live communicators and managers, with an emphasis on the human element in EMS dispatching. Features include coverage of quality assurance and systems status management, step-by-step instruction on how to build and maintain an entire EMS system, guidelines for hiring, training, retraining and evaluating employees in an emergency communications centre and sample conversations illustrating how to utilise voice control and calming techniques.
Author:
Publisher:
ISBN:
Category : Emergency medical services
Languages : en
Pages : 172
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Book Description
Author: United States. National Highway Traffic Safety Administration
Publisher:
ISBN:
Category : Medical personnel
Languages : en
Pages : 148
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Book Description
Author: United States. National Highway Traffic Safety Administration
Publisher:
ISBN:
Category : Medical personnel
Languages : en
Pages : 136
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Book Description
Author: Jim Marshall
Publisher: Createspace Independent Publishing Platform
ISBN: 9781546435273
Category :
Languages : en
Pages : 414
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Book Description
9-1-1 telecommunicators are heavily exposed to traumatic stressors in the line of duty as our nation's Very First Responders. They struggle with PTSD at a rate believed to be four to five times higher than the general public. These 9-1-1 Professionals and their leaders must be equipped to protect their own well-being, and to safeguard the performance of our 9-1-1 centers facing an ever more demanding future. The 911 Training Institute is proud to announce the release of a book that will finally meet this need: The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. This volume, edited by Jim Marshall and Tracey Laorenza, brings together an unprecedented group including 9-1-1 frontliners, their managers, joined by subject matter experts in public-safety, mental health and public administration. Together they deliver powerful stories and fascinating science revealing the health risks faced by "9-1-1Pros" and a full spectrum of solutions to manage these risks and optimize the personal and organizational well-being in our 9-1-1 centers. This book stands alone in the 9-1-1 industry and serves as essential training for all front-line dispatchers, supervisors, and managers/directors. It is also imperative reading for all those who influence and benefit from 9-1-1 emergency services: field responders, government officials, mental health professionals; all organizations that aid public-safety agencies; and, all those family and friends who love a dispatcher. Dispatchers face very high stakes every day. Our investment as a nation of 9-1-1 stakeholders in supporting and empowering them must be equally as high.
