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Author: Grnlund, ke
Publisher: IGI Global
ISBN: 1591400023
Category : Law
Languages : en
Pages : 386
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Book Description
While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.
Author: Grnlund, ke
Publisher: IGI Global
ISBN: 1591400023
Category : Law
Languages : en
Pages : 386
Get Book Here
Book Description
While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.
Author: Halpin, Edward Francis
Publisher: IGI Global
ISBN: 1466636920
Category : Political Science
Languages : en
Pages : 480
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Book Description
In recent years, it has become apparent that there are very distinct gaps between developed and developing regions in the world, especially in regards to e-government systems, infrastructures, and processes. Digital Public Administration and E-Government in Developing Nations: Policy and Practice examines e-government from the perspective of developing nations and addresses issues and concerns of developing systems and processes. This publication is a valuable and insightful tool for researchers, practitioners, policymakers, and students in different fields who are interested in information systems, public policies, politics, and media and communication studies.
Author: Ordóñez de Pablos, Patricia
Publisher: IGI Global
ISBN: 1466621206
Category : Business & Economics
Languages : en
Pages : 322
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Book Description
As governments search for the best ways to restyle their services, the E-Government field continues to attract interest from public administrators, politicians, academics, and citizens. As a result, new topics such as e-procurement have become core factors in public sector development by providing way to better serve citizens and businesses in our digital economy. E-Procurement Management for Successful Electronic Government Systemsenhances the understanding and collaboration in e-government and the role of information technologies in supporting the development of improved services for citizens. By analyzing recent developments in theory and practices as well as providing fresh ideas and research, this reference source aims to bridge the gap between academia, industry, and government.
Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1466617411
Category : Computers
Languages : en
Pages : 1959
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Book Description
"This book presents a vital compendium of research detailing the latest case studies, architectures, frameworks, methodologies, and research on Digital Democracy"--Provided by publisher.
Author: Jeffrey Roy
Publisher: University of Ottawa Press
ISBN: 0776618601
Category : Political Science
Languages : en
Pages : 397
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Book Description
The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured online service underpinned by a technically secure infrastructure. This service-security nexus entails internal governance reforms aimed at realizing more customer-centric delivery via integration and coordination across departments and agencies. Yet, as online networking has become more pervasive and public demands for participation rise, pressures for greater openness and accountability intensify. The result is widening experimentation with online democracy. The e-governance focus is thus shifting toward issues of transparency and trust - and new possibilities for re-conceptualizing how power is organized and deployed. In sum, the prospects for digital transformation involve the interplay of these four dimensions: service, security, transparency and trust. This book identifies the main drivers of e-government, assesses the responses of Canada's public sector to date, and sketches out the major challenges and choices that lie ahead. The findings will be of interest to those studying or working in the world of public sector management and e-governance.
Author: Silva, Carlos Nunes
Publisher: IGI Global
ISBN: 1466641703
Category : Political Science
Languages : en
Pages : 392
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Book Description
The relationship between citizens and city governments is gradually transforming due to the utilization of advanced information and communication technologies in order to inform, consult, and engage citizens. Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity explores the nature of the new challenges confronting citizens and local governments in the field of urban governance. This comprehensive reference source explores the role that Web 2.0 technologies play in promoting citizen participation and empowerment in the city government and is intended for scholars, researchers, students, and practitioners in the field of urban studies, urban planning, political science, public administration, and more.
Author: Maria A. Wimmer
Publisher: Springer Science & Business Media
ISBN: 3540852034
Category : Business & Economics
Languages : en
Pages : 401
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Book Description
This book constitutes the refereed proceedings of the 7th International Conference on Electronic Government, EGOV 2008, held in Torino, Italy, in August/September 2008 within the DEXA 2008 conference cluster. The 32 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on strategies and frameworks, motivators, and contexts, assessment, evaluation and benefit models for ICT investments, inclusion and user-centred design, interoperability and application of semantic technologies in e-government.
Author: Alexander Schellong
Publisher: Peter Lang
ISBN: 9783631578445
Category : Business & Economics
Languages : en
Pages : 268
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Book Description
This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.
Author: Roland Traunmüller
Publisher: Springer
ISBN: 3540452397
Category : Computers
Languages : en
Pages : 528
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Book Description
The EGOV Conference Series intends to assess the state of the art in e-Gove- ment and to provide guidance for research and development in this fast-moving ?eld. The annual conferences bring together leading research experts and p- fessionals from all over the globe. Thus, EGOV 2003 in Prague built on the achievements of the 1st EGOV Conference (Aix-en-Provence, 2002), which p- vided an illustrative overview of e-Government activities. This year the interest even increased: nearly 100 contributions, and authors coming from 34 countries. In this way EGOV Conference 2003 was a reunion for professionals from all over the globe. EGOV 2003 brought some changes in the outline and structure of the c- ference. In line with the broadening of the ?eld and a growing number of s- missions it became necessary to decentralize the reviewing process. So reviewing was done via stream chairs who deserve high praise for their dedicated work. In addition, a workshop part was included to cover some subjects of emerging signi?cance, such as dissemination, networking, and regional developments. F- ther, a subtitle of the conference was chosen that would mirror the expansion of e-Government to e-Governance. Consequently, in this year’s conference gov- nance, democratic deliberation and legal issues occupied a growing share. Last, but not least, GIS was incorporated as a topic due to the increasing importance of geographical information systems for planning and operations.
Author: Kelvin J. Bwalya
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 311039605X
Category : Language Arts & Disciplines
Languages : en
Pages : 296
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Book Description
E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising opportunities. This text refers in particular to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. This book analyses the fundamental technical and non-technical concepts that are essential for successful implementation of e-Government in diverse environments, especially in developing countries. This book is an indispensable resource for both e-Government practitioners and researchers in that it brings to the fore scholarly scrutiny, scientific debate, and best practice in e-Government. The author has a background in computer and information science and accentuates the multi-disciplinary nature of the issues surrounding e-Government.
