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Author: Richard Skiba
Publisher: After Midnight Publishing
ISBN: 1763672611
Category : Business & Economics
Languages : en
Pages : 237
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Book Description
This book is a guide to understanding and developing emotional intelligence (EI) in the workplace. It is designed to help individuals identify their own emotional strengths and weaknesses, recognize personal stressors, and understand how these emotions impact their work environment. By developing self-awareness and control over emotional responses, the book provides tools for modelling positive workplace behaviours that reflect effective emotional management and includes workplace practical exercises that can be used to develop emotional intelligence skills. The book emphasizes the importance of self-reflection and feedback in improving one's emotional intelligence. It offers strategies for responding to the emotional states of co-workers, recognizing emotional cues, and developing a plan to address a range of emotional expressions in the workplace. It also highlights the significance of flexibility and adaptability when dealing with others and considers the emotions of colleagues when making decisions. Moreover, the book is aimed at leaders and managers who wish to foster a positive emotional climate in their teams. It guides readers on how to provide opportunities for others to express their thoughts and feelings, assist in understanding the impact of behaviour and emotions, and encourage the self-management of emotions among team members. By doing so, it aims to build productive relationships and maximize workplace outcomes. The content is also relevant for customer service professionals, as it includes strategies for using emotional intelligence to enhance customer experience. Additionally, the book provides an emotional intelligence test to help readers assess their current level of EI and identify areas for improvement. Overall, this book is suited for anyone looking to improve their emotional intelligence in a professional setting, whether they are team members, managers, or customer service representatives. It is particularly beneficial for those who seek to create a positive work environment, improve interpersonal relationships, and achieve better outcomes through the effective management of emotions.
Author: Richard Skiba
Publisher: After Midnight Publishing
ISBN: 1763672611
Category : Business & Economics
Languages : en
Pages : 237
Get Book Here
Book Description
This book is a guide to understanding and developing emotional intelligence (EI) in the workplace. It is designed to help individuals identify their own emotional strengths and weaknesses, recognize personal stressors, and understand how these emotions impact their work environment. By developing self-awareness and control over emotional responses, the book provides tools for modelling positive workplace behaviours that reflect effective emotional management and includes workplace practical exercises that can be used to develop emotional intelligence skills. The book emphasizes the importance of self-reflection and feedback in improving one's emotional intelligence. It offers strategies for responding to the emotional states of co-workers, recognizing emotional cues, and developing a plan to address a range of emotional expressions in the workplace. It also highlights the significance of flexibility and adaptability when dealing with others and considers the emotions of colleagues when making decisions. Moreover, the book is aimed at leaders and managers who wish to foster a positive emotional climate in their teams. It guides readers on how to provide opportunities for others to express their thoughts and feelings, assist in understanding the impact of behaviour and emotions, and encourage the self-management of emotions among team members. By doing so, it aims to build productive relationships and maximize workplace outcomes. The content is also relevant for customer service professionals, as it includes strategies for using emotional intelligence to enhance customer experience. Additionally, the book provides an emotional intelligence test to help readers assess their current level of EI and identify areas for improvement. Overall, this book is suited for anyone looking to improve their emotional intelligence in a professional setting, whether they are team members, managers, or customer service representatives. It is particularly beneficial for those who seek to create a positive work environment, improve interpersonal relationships, and achieve better outcomes through the effective management of emotions.
Author: Daria Bylieva
Publisher: Springer Nature
ISBN: 3030897087
Category : Computers
Languages : en
Pages : 1009
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Book Description
This book requires an interdisciplinary understanding of creativity, ideal for the formation of a digital public culture. Educating students, young professionals and future engineers is to develop their capacity for creativity. Can creativity be learned? With this question, the relations of technology and art appear in a new light. Especially the notion of "progress" takes on a new meaning and must be distinguished from innovation. The discussion of particular educational approaches, the exploration of digital technologies and the presentation of best practice examples conclude the book. University teachers show how the teaching of creativity reinforces the teaching of other subjects, especially foreign languages.
Author: Harper, Donta S.
Publisher: IGI Global
ISBN: 1799865398
Category : Business & Economics
Languages : en
Pages : 275
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Book Description
Utilizing a skill and ability-based competency approach can be used to develop both individuals and organizations. Whether the skills are developed through on-the-job training or trained through educational programs, to be proficient is to gain mastery in the defined area. These standards of proficiency separate the talented from those that have talent and utilize this talent. Competency-models, systematic integration, and application of competency-models are a focus in today’s work environment to remain competitive and to attract quality talent. Therefore, focusing on the identification of management skillsets and the alignment of competency-models with organizational goals to achieve integration through the use of a system are essential to move from good to great management. Integration and Application of Business Graduate and Business Leader Competency-Models is a pivotal reference source that examines how educational competency-based programs and industry needs are being met, along with how best to meet and achieve desired strategic organizational outcomes through integration. By highlighting the organizational need for recruitment, development, and success through scalable approaches at all organizational levels, this book is ideally designed for business graduates, organizational leaders, managers, students, academicians, and researchers in the fields of leadership, social science, organizational development, and business management.
Author: Daniel Goleman
Publisher: Bloomsbury Publishing
ISBN: 9780747574569
Category : Emotional intelligence
Languages : en
Pages : 735
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Book Description
Emotional Intelligence Does IQ define our destiny? Daniel Goleman argues that our view of human intelligence is far too narrow, and that our emotions play a major role in thought, decision making and individual success. Self-awareness, impulse control, persistence, motivation, empathy and social deftness are all qualities that mark people who excel: whose relationships flourish, who are stars in the workplace. With new insights into the brain architecture underlying emotion and rationality, Goleman shows precisely how emotional intelligence can be nurtured and strengthened in all of us. Working with Emotional Intelligence Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise in this inspiring sequel.
Author: Robert D. Hanser
Publisher: SAGE Publications
ISBN: 1544339100
Category : Social Science
Languages : en
Pages : 601
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Book Description
Introduction to Corrections provides a comprehensive foundation of corrections that is practitioner-driven and grounded in modern research and theoretical origins. This text uniquely illustrates how the day-to-day practitioner conducts business in the field of corrections in both institutional and community settings. Experienced correctional practitioner, scholar, and author Robert D. Hanser shows readers how the corrections system actually works, from classification, to security, to treatment, to demonstrating how and why correctional practices are implemented. Furthering the reality of the modern correctional experience, the Third Edition includes a new chapter on immigration detention centers.
Author: Vivienne Chin
Publisher: United Nations Publications
ISBN: 9789211302929
Category : Political Science
Languages : en
Pages : 140
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Book Description
The Handbook focuses on an overview of key issues which should be of concern to prison managers and the reforms they must often engage in and promote as prison leaders. It is meant to support a basic five-day training workshop for prison officials responsible for leading and managing prisons in developing and post-conflict countries. It is aimed to explore and understand practical ways in which prison leaders can more effectively implement international standards and norms in the institutions for which they are responsible. The Handbook and the workshop curriculum provide a template to help leaders identify the changes required in their environment and to reflect on the challenges they are likely to encounter in bringing about these changes.
Author: Lois M. Davis
Publisher: Rand Corporation
ISBN: 0833084933
Category : Education
Languages : en
Pages : 153
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Book Description
Assesses the effectiveness of correctional education for both incarcerated adults and juveniles, presents the results of a survey of U.S. state correctional education directors, and offers recommendations for improving correctional education.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 64
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Book Description
The Bulletin of the Atomic Scientists is the premier public resource on scientific and technological developments that impact global security. Founded by Manhattan Project Scientists, the Bulletin's iconic "Doomsday Clock" stimulates solutions for a safer world.
Author: John Dewey
Publisher: Createspace Independent Publishing Platform
ISBN:
Category : Juvenile Nonfiction
Languages : en
Pages : 456
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Book Description
. Renewal of Life by Transmission. The most notable distinction between living and inanimate things is that the former maintain themselves by renewal. A stone when struck resists. If its resistance is greater than the force of the blow struck, it remains outwardly unchanged. Otherwise, it is shattered into smaller bits. Never does the stone attempt to react in such a way that it may maintain itself against the blow, much less so as to render the blow a contributing factor to its own continued action. While the living thing may easily be crushed by superior force, it none the less tries to turn the energies which act upon it into means of its own further existence. If it cannot do so, it does not just split into smaller pieces (at least in the higher forms of life), but loses its identity as a living thing. As long as it endures, it struggles to use surrounding energies in its own behalf. It uses light, air, moisture, and the material of soil. To say that it uses them is to say that it turns them into means of its own conservation. As long as it is growing, the energy it expends in thus turning the environment to account is more than compensated for by the return it gets: it grows. Understanding the word "control" in this sense, it may be said that a living being is one that subjugates and controls for its own continued activity the energies that would otherwise use it up. Life is a self-renewing process through action upon the environment.
Author: Joseph E. Zins
Publisher: Teachers College Press
ISBN: 9780807744390
Category : Education
Languages : en
Pages : 258
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Book Description
In this groundbreaking book, nationally recognized leaders in education and psychology examine the relationships between social-emotional education and school success—specifically focusing on interventions that enhance student learning. Offering scientific evidence and practical examples, this volume points out the many benefits of social emotional learning programs, including: building skills linked to cognitive development, encouraging student focus and motivation, improving relationships between students and teachers, creating school-family partnerships to help students achieve, and increasing student confidence and success.
