OECD Digital Government Studies Digital Government in Chile – Improving Public Service Design and Delivery PDF Download
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Author: OECD
Publisher: OECD Publishing
ISBN: 9264404171
Category :
Languages : en
Pages : 120
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Book Description
This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264404171
Category :
Languages : en
Pages : 120
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Book Description
This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264363475
Category :
Languages : en
Pages : 96
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Book Description
This study assesses the evolution, achievements and challenges in the design and implementation of digital government strategies in Chile since 2004. It aims to support the Government of Chile in framing and implementing future strategic decisions and developing digital capacity throughout the public sector. In particular, it looks at how Chile can build a whole-of-government approach to embed digital approaches into everyday government operations.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264938850
Category :
Languages : en
Pages : 96
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Book Description
This study discusses Chile's experience of digital identity alongside a comparison of 13 OECD countries, and aims to support the Government of Chile in developing and enhancing their approach to the development of DI as a piece of core digital government infrastructure and an enabler of seamless service delivery.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264258019
Category :
Languages : en
Pages : 100
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Book Description
This review analyses the governance and institutional framework of digital government in Chile. It is based on the OECD Recommendation on Digital Government Strategies.
Author:
Publisher: Org. for Economic Cooperation & Development
ISBN: 9789264758605
Category :
Languages : en
Pages : 122
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Book Description
Author: Oecd
Publisher:
ISBN: 9789264882850
Category : Business & Economics
Languages : en
Pages : 96
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Book Description
This study assesses the evolution, achievements and challenges in the design and implementation of digital government strategies in Chile since 2004. It aims to support the Government of Chile in framing and implementing future strategic decisions and developing digital capacity throughout the public sector. In particular, it looks at how Chile can build a whole-of-government approach to embed digital approaches into everyday government operations. The study argues that for Chile to ensure the sustainability of its achievements to date it should work towards shared ownership of, and responsibility for, the digital government strategy throughout the public administration.
Author: Oecd
Publisher:
ISBN: 9789264902435
Category : Business & Economics
Languages : en
Pages : 96
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Book Description
This study discusses Chile's experience of digital identity alongside a comparison of 13 OECD countries, and aims to support the Government of Chile in developing and enhancing their approach to the development of DI as a piece of core digital government infrastructure and an enabler of seamless service delivery.
Author: OECD
Publisher: OECD Publishing
ISBN: 926430763X
Category :
Languages : en
Pages : 144
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Book Description
Like most OECD countries, Brazil has been taking steps towards digital government to ensure that public policies and services are more inclusive, convenient and designed to meet citizens’ needs. This report takes stock of the progress made by the Brazilian government, based on good practices ...
Author: Organisation for Economic Co-operation and Development
Publisher:
ISBN: 9789264487161
Category : Chile
Languages : en
Pages : 96
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Book Description
In our interactions with the people we know we don't give any thought to the proof of their identity. When we meet someone for the first time we trust they are who they say they are. Sometimes an introduction is brokered by a mutual, trusted, acquaintance who knows both parties. However, in our transactional dealings with government there is a greater expectation - and need - to be able to prove who we are, where we live and what we can access. The provision of digital identity (DI) is critical to government ambitions for transforming the quality of public services. This study discusses Chile's experience of DI alongside a comparison of 13 OECD countries, and aims to support the Government of Chile in developing and enhancing their approach to the development of DI as a piece of core digital government infrastructure and an enabler of seamless service delivery. The study uses a framework that covers the foundations for identity in terms of existing national identity infrastructure, policies and governance, the technical solutions that have been explored, the factors which impact adoption, and the ways in which DI can empower citizens through greater control of their data, transparency and measurement of impact.
Author: James Mullin
Publisher: IDRC
ISBN: 0889369119
Category : Chile
Languages : en
Pages : 172
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Book Description
Science, Technology and Innovation in Chile
