Developing a Telephone Triage and Advice System for a Pediatric Office Practice During Office Hours And/Or After Hours PDF Download
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Author: Steven R. Poole
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 214
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Book Description
The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.
Author: Steven R. Poole
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 214
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Book Description
The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.
Author: Barton D. Schmitt
Publisher: Lippincott Williams & Wilkins
ISBN: 9780781750790
Category : Medical
Languages : en
Pages : 510
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Book Description
This handbook presents step-by-step protocols for telephone triage and advice for over 150 pediatric symptoms and chief complaints. Written in algorithmic format, the protocols list questions the health care professional should ask the caller to assess the urgency of the problem and determine whether it requires emergency intervention, an office visit, or home care. Where appropriate, the book provides first aid and home care instructions for parents and alerts parents to complications that warrant a call back.
Author: Steven R. Poole
Publisher:
ISBN: 9781581101164
Category : Communication in medicine
Languages : en
Pages : 0
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Book Description
The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.
Author: Julie Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 1496363612
Category : Medical
Languages : en
Pages : 592
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Book Description
Handle questions about pediatric care with confident accuracy: Telephone Triage Protocols for Pediatrics is the quick-access guide to providing fast, efficient phone assessments and accurate care recommendations. This comprehensive, on-the-spot resource lists a broad range of symptoms alphabetically. A flow chart format provides the crucial Yes or No questions to ask, with each answer moving quickly to optimal recommendations or instructions. A vital resource for all nurses, this is irreplaceable to those in pediatric or family practice. Tap into top-level guidance for fast, efficient assessments ... Step-by-step guidance for making accurate assessments—170 proven protocols addressing a wide range of symptoms, disorders, and medical emergencies, for newborn to age 18 Sorts life-threatening problems from those not requiring physician or emergency care—callers are directed to make an appointment, seek emergency care, or follow home care instructions Increases consistency of advice and documentation Supports nurses of all knowledge and experience levels Color tabs for each section enable quick access Symptoms alpha-organized and grouped by level of urgency, addressing injuries, trauma, pain, swelling, and other symptoms for: Head, eyes, ears, nose, throat, mouth, back, neck, arm, and leg Body system problems – chest/cardiovascular, respiratory GI, genital/obstetrics and gynecological problems, urination, and skin problems Chronic and infectious diseases Behavioral problems Infant-specific problems Sections under every symptom include: Key Questions to ask the caller Other Protocols to Consider Reminders – for proper documentation Assessment – symptoms and conditions that determine urgency Actioncolumn – Following Yes or No answers to assessment questions, with emergency actions appearing first Immediate actions – proven protocols and/or referrals to emergency, physician, or at-home care Home Care Instructions – before emergency care, before appointment, or at-home care Emergency Instructions – in-the-moment first aid Report the Following Problems – what caller should tell their physician or emergency department Seek Emergency Care Immediately – if certain symptoms occur
Author: Kathryn Rudd
Publisher: F.A. Davis
ISBN: 0803640536
Category : Medical
Languages : en
Pages : 587
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Book Description
All of the field’s must-have information is delivered in an easy-to-grasp, visually clear and precise design.
Author: Sheila Wheeler
Publisher: Teletriage Systems
ISBN: 9780983076995
Category :
Languages : en
Pages :
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Book Description
Pediatric Telephone Triage Guidelines, School Age (6 to 18 Years) The first and only 5-Tier Triage, Age-Specific Guidelines for School Age populations. Updated Sections that have been revised or added to the 2005 edition include: Telephone Triage 5-Tier Triage Flow Chart & Master Guideline, QA Audit, ACEP & ENA Position Papers, Standards and research on safety, root causes of error, and Five-Tier Triage. Customizable Make this manual "your own" by placing in a binder with tabs. Use it as a base set and add your facilities' preferences on colored sheets at the end of each guideline. "Growing your own" paper guidelines from scratch may take years to accomplish, may be more expensive than expected and may not produce high quality results. Evidence-Based Design: Checklists - Five standardized screening checklists help to rule out and rule in key symptoms to estimate symptom urgency and reduce mistriage (Gawande, 2009; Wachter 2015) 5 -Tier Triage Dispositions - insure patient informed consent and continuity, directing patients to where, when and why they should be seen. Consistently apprises callers of the urgency of their symptoms to help insure timely compliance. Five clearly defined, standardized dispositions (firm but flexible time frames, access sites and urgency rationale). promote reliable, consistent outcomes and clear follow up patients directives. The goal of these guidelines is "to get patients to the right place, at the right time for the right reason." Users are spared frustrating, confusing and time-consuming decision-making related to algorithm formats (ENA/ACEP, 2010) All Hours/All Access Sites - dispositions apply 24/7/365; they are not limited to office- or after- hours. Access sites are flexible for all hour options Standards-Based System to reduce common errors: inadequate data collection, miscommunications, cognitive bias (jumping to conclusions or stereotyping) and inadequacies in informed consent and continuity (IOM, 2011, Donabedian, 2003, Patel, 1996, AAACN, 2012) Master GuidelineA "universal" triage tool derived from ACEP and Manchester Triage Group standards. Integrated standards in this guideline support clinicians in three ways: 1. As "contingency" or "fall back" guide (in cases where no specific guideline applies); 2. as a preemptive guideline, before selecting a more specific guideline, 3. As a training tool for new hires as a review of commonly presented symptoms (IOM, Joint Commission, 2011) Essential Features: Authoritative collaboratively developed over a two-year period by 20+member Expert Task Force. Nurse-developed, physician-reviewed. Comprehensive - Address the most common presenting symptoms, and rare, but predictable emergent symptoms -- 1,500 medical conditions. Risk Management Used in 500+ sites since 1995 without any report of errors, omissions or malpractice. User's Guide describes how to operate this reference (30 pages) Cost effective Paper-based guidelines are economical; electronic algorithms can be extremely costly
Author:
Publisher:
ISBN:
Category : Pediatrics
Languages : en
Pages : 890
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Book Description
Author: Jan Ellen Berger
Publisher:
ISBN:
Category : Health & Fitness
Languages : en
Pages : 292
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Book Description
Medical Liability for Pediatricians includes practical, easy-to-use-tools: Selecting an insurance company; fifty questions to ask when buying insurance; Ten risk-management principles in telephone care; documentation dos and don'ts; warning signs of a potential lawsuit, how to be an effective witness; testiying as a medical expert witness; and much more. With comprehensive coverage of the broad issues facing pediatricians, you will find information on: risk identification / risk management / liability insurance/ patient safety / managed care liability / record keeping / newborn care / adolescent care / emergency medicine / vaccine adminstration / telemedicine / error reporting / informed consent / optimizing patient relationships / alternative dispute resolution / and much more.
Author: Catherine E. Burns
Publisher: Elsevier Health Sciences
ISBN: 0323376835
Category : Medical
Languages : en
Pages : 1435
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Book Description
Get an in-depth look at pediatric primary care through the eyes of a Nurse Practitioner! Pediatric Primary Care, 6th Edition guides readers through the process of assessing, managing, and preventing health problems in infants, children, and adolescents. Key topics include developmental theory, issues of daily living, the health status of children today, and diversity and cultural considerations. This sixth edition also features a wealth of new content and updates — such as a new chapter on pediatric pharmacology, full-color design and illustrations, new QSEN integration, updated coverage of the impact of the Affordable Care Act, a refocused chapter on practice management, and more — to keep readers up to date on the latest issues affecting practice today. Comprehensive content provides a complete foundation in the primary care of children from the unique perspective of the Nurse Practitioner and covers the full spectrum of health conditions seen in the primary care of children, emphasizing both prevention and management. In-depth guidance on assessing and managing pediatric health problems covers patients from infancy through adolescence. Four-part organization includes 1) an introductory unit on the foundations of global pediatric health, child and family health assessment, and cultural perspectives for pediatric primary care; 2) a unit on managing child development; 3) a unit on health promotion and management; and 4) a unit on disease management. Content devoted to issues of daily living covers issues that are a part of every child's growth — such as nutrition and toilet training — that could lead to health problems unless appropriate education and guidance are given. Algorithms are used throughout the book to provide a concise overview of the evaluation and management of common disorders. Resources for providers and families are also included throughout the text for further information. Expert editor team well is well-versed in the scope of practice and knowledge base of Pediatric Nurse Practitioners (PNPs) and Family Nurse Practitioners (FNPs).
Author: Sheila Wheeler
Publisher: Teletriage Systems
ISBN: 9780988321212
Category :
Languages : en
Pages : 364
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Book Description
Pediatric Telephone Triage Guidelines, Infant-Child (Birth to 6 Years). The first and only 5-Tier Triage, Age-Specific Guidelines for School Age populations. Updated Sections that have been revised or added to the 2005 edition include: Telephone Triage 5-Tier Triage Flow Chart & Master Guideline, QA Audit, ACEP & ENA Position Papers, Standards and research on safety, root causes of error, and Five-Tier Triage. Customizable Make this manual "your own" by placing in a binder with tabs. Use it as a base set and add your facilities' preferences on colored sheets at the end of each guideline. "Growing your own" paper guidelines from scratch may take years to accomplish, may be more expensive than expected and may not produce high quality results. Evidence-Based Design: Checklists - Five standardized screening checklists help to rule out and rule in key symptoms to estimate symptom urgency and reduce mistriage (Gawande, 2009; Wachter 2015) 5 -Tier Triage Dispositions - insure patient informed consent and continuity, directing patients to where, when and why they should be seen. Consistently apprises callers of the urgency of their symptoms to help insure timely compliance. Five clearly defined, standardized dispositions (firm but flexible time frames, access sites and urgency rationale). promote reliable, consistent outcomes and clear follow up patients directives. The goal of these guidelines is "to get patients to the right place, at the right time for the right reason." Users are spared frustrating, confusing and time-consuming decision-making related to algorithm formats (ENA/ACEP, 2010) All Hours/All Access Sites - dispositions apply 24/7/365; they are not limited to office- or after- hours. Access sites are flexible for all hour options Standards-Based System to reduce common errors: inadequate data collection, miscommunications, cognitive bias (jumping to conclusions or stereotyping) and inadequacies in informed consent and continuity (IOM, 2011, Donabedian, 2003, Patel, 1996, AAACN, 2012) Master GuidelineA "universal" triage tool derived from ACEP and Manchester Triage Group standards. Integrated standards in this guideline support clinicians in three ways: 1. As "contingency" or "fall back" guide (in cases where no specific guideline applies); 2. as a preemptive guideline, before selecting a more specific guideline, 3. As a training tool for new hires as a review of commonly presented symptoms (IOM, Joint Commission, 2011) Essential Features: Authoritative collaboratively developed over a two-year period by 20+member Expert Task Force. Nurse-developed, physician-reviewed. Comprehensive - Address the most common presenting symptoms, and rare, but predictable emergent symptoms -- 1,500 medical conditions. Risk Management Used in 500+ sites since 1995 without any report of errors, omissions or malpractice. User's Guide describes how to operate this reference (30 pages) Cost effective Paper-based guidelines are economical; electronic algorithms can be extremely costly
