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Author: Gabrielle Meagher
Publisher: ANU Press
ISBN: 1760465321
Category : Political Science
Languages : en
Pages : 266
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Book Description
Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original case studies of marketisation in social services as diverse as family day care, refugee settlement, employment services in remote communities, disability support, residential aged care, housing and retirement incomes. Contributors examine how governments have designed these markets, how they work, and their outcomes, with a focus on how risks and benefits are distributed between governments, providers and service users. Their analyses show that inefficiency, low‑quality services and inequitable access are typical problems. Avoiding simplistic explanations that attribute these problems to either a few ‘bad apple’ service providers or an amorphous neoliberalism that is the sum of all negative developments in recent years, the collection demonstrates the diversity of market models and examines how specific market designs make social service provision susceptible to particular problems. The evidence presented in this collection suggests that Australian governments’ market-making policies have produced fragile and fragmented service systems, in which the risks of rent-seeking, resource leakage and regulatory capture are high. Yet the design of social service markets and their implementation are largely under political control. Consequently, if governments choose to work with market instruments, they need to do so differently, working with principles and practices that drive up both quality and equality.
Author: Gabrielle Meagher
Publisher: ANU Press
ISBN: 1760465321
Category : Political Science
Languages : en
Pages : 266
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Book Description
Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original case studies of marketisation in social services as diverse as family day care, refugee settlement, employment services in remote communities, disability support, residential aged care, housing and retirement incomes. Contributors examine how governments have designed these markets, how they work, and their outcomes, with a focus on how risks and benefits are distributed between governments, providers and service users. Their analyses show that inefficiency, low‑quality services and inequitable access are typical problems. Avoiding simplistic explanations that attribute these problems to either a few ‘bad apple’ service providers or an amorphous neoliberalism that is the sum of all negative developments in recent years, the collection demonstrates the diversity of market models and examines how specific market designs make social service provision susceptible to particular problems. The evidence presented in this collection suggests that Australian governments’ market-making policies have produced fragile and fragmented service systems, in which the risks of rent-seeking, resource leakage and regulatory capture are high. Yet the design of social service markets and their implementation are largely under political control. Consequently, if governments choose to work with market instruments, they need to do so differently, working with principles and practices that drive up both quality and equality.
Author: Anna Meroni
Publisher: CRC Press
ISBN: 1317152387
Category : Business & Economics
Languages : en
Pages : 299
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Book Description
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Designers previously saw their task as the conceptualisation, development and production of tangible objects. In the twenty-first century, a designer rarely 'designs something' but rather 'designs for something': in the case of this publication, for change, better experiences and better services. The authors reflect on this recent transformation in the practice, role and skills of designers, by organising their book into three main sections. The first section links Design for Services to existing models and studies on services and service innovation. Section two presents multiple service design projects to illustrate and clarify the issues, practices and theories that characterise the discipline today; using these case studies the authors propose a conceptual framework that maps and describes the role of designers in the service economy. The final section projects the discipline into the emerging paradigms of a new economy to initiate a reflection on its future development.
Author: Gabrielle Meagher
Publisher:
ISBN: 9781760465315
Category :
Languages : en
Pages : 0
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Book Description
Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original case studies of marketisation in social services as diverse as family day care, refugee settlement, employment services in remote communities, disability support, residential aged care, housing and retirement incomes. Contributors examine how governments have designed these markets, how they work, and their outcomes, with a focus on how risks and benefits are distributed between governments, providers and service users. Their analyses show that inefficiency, low‑quality services and inequitable access are typical problems. Avoiding simplistic explanations that attribute these problems to either a few 'bad apple' service providers or an amorphous neoliberalism that is the sum of all negative developments in recent years, the collection demonstrates the diversity of market models and examines how specific market designs make social service provision susceptible to particular problems. The evidence presented in this collection suggests that Australian governments' market-making policies have produced fragile and fragmented service systems, in which the risks of rent-seeking, resource leakage and regulatory capture are high. Yet the design of social service markets and their implementation are largely under political control. Consequently, if governments choose to work with market instruments, they need to do so differently, working with principles and practices that drive up both quality and equality.
Author: Doug McKenzie-Mohr
Publisher: New Society Publishers
ISBN: 1550924621
Category : Business & Economics
Languages : en
Pages : 184
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Book Description
The highly acclaimed manual for changing everyday habits-now in an all-newthird edition! We are consuming resources and polluting our environment at a rate that is outstripping our planet's ability to support us. To create a sustainable future, we must not only change our own actions, we must educate and encourage those around us to change theirs. If one individual recycles his plastic containers, the impact is minimal. But if an entire community recycles, enormous amounts of resources are saved. How then do we go about transforming people's good intentions into action? Fostering Sustainable Behavior explains how the field of community-based social marketing has emerged as an effective tool for encouraging positive social change. This completely revised and updated third edition contains a wealth of new research, behavior change tools, and case studies. Learn how to: target unsustainable behaviors, and identify the barriers to change understand various commitment strategies communicate effective messages enhance motivation and invite participation. The strategies introduced in this ground-breaking manual are an invaluable resource for anyone interested in promoting sustainable behavior, including environmental conservation, recycling and waste reduction, water and energyefficiency and alternative transportation.
Author: Yutao Jiao
Publisher: Springer Nature
ISBN: 9811673535
Category : Technology & Engineering
Languages : en
Pages : 120
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Book Description
This book establishes game-theoretical frameworks based on the mechanism design theory and proposes strategy-proof algorithms, to optimally allocate and price the related IoT services, so that the social welfare of IoT ecosystem or the service provider’s revenue can be maximized and the IoT service provision can be sustainable. This book is written by experts based on the recent research results on the interaction between the service providers and users in the IoT system. Since the IoT networks are essentially supported by data, communication, and computing resources, the book focuses on three representative IoT services, including the data analytics services, the cloud/fog computing services for blockchain networks, and the wireless powered data crowdsourcing services. Researchers, scientists, and engineers in the field of resource allocation and service management for future IoT ecosystem can benefit from the book. As such, this book provides valuable insights and practical methods, especially the novel deep learning-based mechanism that can be considered in the emerging IoT technology.
Author: Ravi Shanker
Publisher: Excel Books India
ISBN: 9788174462671
Category : Business & Economics
Languages : en
Pages : 676
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Book Description
Services Marketing: Text & Readings is an anthology of original works of corporate leaders from the India Services Sector. In addition, a detailed section deals with the conceptual issues of services marketing.The organization of the book is as follows:Services Marketing: Concep-tual Issues Understanding Services Phenomenon, Role of Services in Economy, Services Characteristics and Marketing Implications, Marketing Mix in Services: The Traditional 4Ps, Extended Marketing Mix for Services, Differentiation Strategies, Demand Management and Productivity, Services Quality, Services Strategies Sector Specific Marketing: Challenges and Practices Tourism and Travel Services, Transportation and Logistics Services, Financial Services, Information Technology and Communication Services, Media Services, Health Care Services, Professional Services, Educational and Extension Services, Public Services
Author: Phillip Toner
Publisher: Sydney University Press
ISBN: 1743329814
Category : Political Science
Languages : en
Pages : 427
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Book Description
Four decades ago, faced with a series of economic, political and social crises, business and government leaders in Australia and many other nations were convinced by a well organised ideological insurgency of the need for what at first was presented as a series of technical changes in economic policy. However, neoliberalism quickly became a revolutionary agenda for re-ordering the social democratic state. Captured: How neoliberalism transformed the Australian state directs attention to the central role of state power not just to remake markets, but also to remake a broad swathe of political life, social policy and citizenship. In seeking to undermine the power of organised labour and “unleash” market capitalism, neoliberalism promised a surge of competition, productivity and common prosperity. For the wealthy few, this has indeed been an historically unprecedented time of capital accumulation, but for most, the results have been profoundly disappointing. Today, neoliberalism is in crisis. We are living through an age of great instability, disillusionment and despair. Inequality of income and wealth has been rising; a majority of workers have experienced long-term declining relative living standards; corporate political and market power has reached historic levels; and younger generations are increasingly giving up the expectation of attaining the living standards of their parents. The status of prevailing neoliberal ideas and policy is in increasing disarray. But without a coherent understanding of the ideas and interests driving neoliberalism, many people have turned to incoherent populism for an explanation and salvation and, failing that, even to forms of nihilism. Disillusion and anxiety constitute the dominant mood among the economic and policy elites, within Australia and internationally. Captured presents a series of case studies from leading public policy experts, building critical new insights into the malaise that has characterised the neoliberal era. This book tells the story of how a small group of economists and lobby groups with a universalising agenda of radical change used neoliberalism to transform the state, and of the destructive effects of those policies on everyday life. Captured includes critical accounts of neoliberal policy and speculates on the likely future of neoliberalism as a form of political power and governmentality in Australia.
Author: Peng Lin
Publisher: Springer
ISBN: 3319067990
Category : Computers
Languages : en
Pages : 92
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Book Description
This Brief introduces the wireless spectrum market and discusses the current research for spectrum auctions. It covers the unique properties of spectrum auction, such as interference relationship, reusability, divisibility, composite effect and marginal effect, while also proposing how to build economic incentives into the network architecture and protocols in order to optimize the efficiency of wireless systems. Three scenarios for designing new auctions are demonstrated. First, a truthful double auction scheme for spectrum trading considering both the heterogeneous propagation properties of channels and spatial reuse is proposed. In the second scenario, a framework is designed to enable spectrum group secondary users with a limited budget. Finally, a flexible auction is created enabling operators to purchase the right amounts of spectrum at the right prices according to their users’ dynamic demands. Both concise and comprehensive, Auction Design for the Wireless Spectrum Market is suited for professionals and researchers working with wireless communications and networks. It is also a useful tool for advanced-level students interested in spectrum and networking issues.
Author: Roland T. Rust
Publisher: Edward Elgar Publishing
ISBN: 0857938851
Category : Business & Economics
Languages : en
Pages : 629
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Book Description
The Handbook of Service Marketing Research brings together an all-star team of leading researchers in service marketing to explore many of the hottest topics in service marketing today. Cutting-edge topics include: customer relationships and loy
Author: Lenard W Kaye
Publisher: Routledge
ISBN: 1136403086
Category : Medical
Languages : en
Pages : 365
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Book Description
Learn the skills you need to work with geriatric populations in rural areas! Gerontological Social Work in Rural Towns and Communities provides a range of intervention and community skills aimed precisely at the needs of rural elders. This book fills a gap in the literature by focusing on the specific practice concerns for social workers assisting older adults in rural areas, including the aging experience, social worker skills, professional functions, working with special populations, and health and long-term care concerns. This valuable resource will benefit social workers, gerontologists, allied health professionals in rural areas, health and human services administrators and managers. Gerontological Social Work in Rural Towns and Communities explores the challenges social workers need to overcome when working with the elder community in rural areas. This book’s significance to social workers will only increase as more adults choose to live and grow old away from the cities. Experts in the field suggest strategies to overcome barriers in planning and providing services such as: a longer distance for the elderly to travel to use social service centers a narrower range of available services in the local area increased poverty levels for the elderly a stronger dependency by elderly on family rather than public assistance This book is divided into five sections: Rurality and Aging—introduces the concept of rurality and examines the demographics of aging from a rural perspective Practice Dimensions of Social Work with Rural Elders—includes clinical practice models, intervention and advocacy techniques, program planning, and marketing approaches Special Populations—gives attention to four special population groups: indigenous elders, African-American older adults, elderly Latinos, and disabled elders Special Issues Pertaining to Rural Elders—covers five essential issues for rural gerontological social workers: health promotion, older workers and retirement preparation, aging in place, specialized housing, and ethical practice Training and Policy Recommendations—future training and education recommendations for social workers are explored, as well as service capacity building, the aging network, and the future of long-term care While a variety of theoretical perspectives are explored in Gerontological Social Work in Rural Towns and Communities, the book’s empowerment orientation and strengths-based approach will enhance your abilities to improve quality of life for elderly individuals in rural communities. Each chapter contains a comprehensive review of the literature on the subject it addresses, and several chapters include tables and graphs to further establish their revealing empirical findings. An appendix provides additional sources to turn to for more information.
