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Author: Darren Hill
Publisher: John Wiley & Sons
ISBN: 0730327019
Category : Business & Economics
Languages : en
Pages : 264
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Book Description
A practical toolkit for handling workplace conflict and difficult conversations Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately. The human element plays a large part in the manager's role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage. Achieve clarity and directness in your communications Deal with anger, stubbornness and defensiveness Develop the skills to manage immediate crises Set priorities, and build a foundation of strong communication Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable — and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.
Author: Darren Hill
Publisher: John Wiley & Sons
ISBN: 0730327019
Category : Business & Economics
Languages : en
Pages : 264
Get Book Here
Book Description
A practical toolkit for handling workplace conflict and difficult conversations Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately. The human element plays a large part in the manager's role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage. Achieve clarity and directness in your communications Deal with anger, stubbornness and defensiveness Develop the skills to manage immediate crises Set priorities, and build a foundation of strong communication Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable — and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.
Author: Charles R. Swindoll
Publisher: Thomas Nelson Inc
ISBN: 0849991315
Category : Christian life
Languages : en
Pages : 256
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Book Description
We live in a time when things are tough for a lot of folks. The boomers are beginning to feel anxiety as they move toward retirement. Many people are facing financial pressure and are up to their ears in debt. We are having to care for both our kids and our parents. The pace of life, and the demands of life, just keep getting more intense. And for many, these tough times bring life crises. This is a book of encouragement, hope and freedom... an invitation to meet Christ at the crossroads of our lives and move beyond the tough times.
Author: Charles R. Swindoll
Publisher: Thomas Nelson
ISBN: 1418552852
Category : Religion
Languages : en
Pages : 224
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Book Description
Life is tough. It's that simple. If you don't agree, you haven't lived long enough, because when we stop to think about the trials that life sends our way, it's always something! Despite our deep-seated and very natural desire for a trouble-free, happy, secure existence, Christians everywhere face family struggles, financial crises, debilitating diseases, and crushing disappointments. So what do you do when life gets so tough you think you can't endure another minute? If you're feeling . . . Sandwiched between aging parents who need your help and teenagers with demanding schedules; Stretched beyond your limits at work, trying to survive the next round of corporate downsizing; Dazed and emotionally bruised after your spouse walked out on the marriage you thought would last for a lifetime . . . This Getting Through the Tough Stuff Workbook offers help and hope! Based on Chuck Swindoll's characteristic insight, humor, and powerful yet gentle teaching style, this workbook delivers a strong message of encouragement, hope, faith, and the freedom we have in Jesus Christ. This practical resource will help you to get through the tough times of life. Perfect for personal devotions, small-group Bible studies, and church curriculum, this workbook offers special features including "Getting to the Root," which explores biblical words and concepts, and "Taking Truth to Heart," which guides you into personal reflection and application.
Author: Jack Canfield
Publisher: Simon and Schuster
ISBN: 1453279032
Category : Self-Help
Languages : en
Pages : 255
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Book Description
This latest offering in the best-selling Chicken Soup for the Teenage Soul series explores a host of challenges faced by today's teens. Teen contributors share their thoughts and feelings on difficult issues, ranging from poor self-image to thoughts of suicide, from family discord to coping with the loss, from peer pressure to school violence.
Author: Cody Royle
Publisher: Independently Published
ISBN: 9781660114443
Category :
Languages : en
Pages : 174
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Book Description
THE BARRIER TO YOUR TEAM'S PERFORMANCE? It's you. As the speed of change in elite sports has increased, the support infrastructure around head coaches has not kept up. This has left many coaches--supposedly experts in human performance--walking zombies who don't sleep, don't exercise, and don't see their families. To succeed in the modern sporting world, head coaches must face some hard truths. By grappling with these truths, which cut to the very core of who they are as human beings, head coaches can get out of their own way and achieve all-new levels of personal performance. In The Tough Stuff you'll learn: Just how much the emotional toll impacts your ability to coach How to become a high-performance knowledge worker Why communication mastery is key to unlocking your full potential As well as sharing his own struggles as a head coach, Cody Royle enlists the help of some friends who are all too familiar with The Tough Stuff, such as Atlanta Falcons head coach Dan Quinn, Connacht Rugby head coach Andy Friend, Ryerson Rams basketball head coach Carly Clarke, DC United head coach Ben Olsen, Toronto Raptors and Phoenix Suns head coach Jay Triano, and Colorado Avalanche head coach Tony Granato. Cody Royle is the head coach of AFL Team Canada, the men's national team for Australian Rules football. He is a standout voice on how teams create sustained success. His debut book, Where Others Won't, is a go-to guide for professional sports teams around the world, and his podcast of the same name was nominated for a Podcast Award in 2019.
Author: Todd Herman
Publisher:
ISBN: 9780578612447
Category :
Languages : en
Pages : 44
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Book Description
Our little hero is growing up in a world that can seem big, loud, and scary. Some people tell him he's too small, too young, or too whatever. But when he puts on his cape and learns to play through the fearless traits of his superhero stuffed animal, Captain Storm, he finds the courage and resilience to show up in a more brave way and ultimately unlocks his heroic self. This children's book captures the big idea nested in the already Wall Street Journal and Publisher's Weekly bestseller, The Alter Ego Effect, from award-winning Performance & Mental Game Coach to Olympians, leaders & public figures, Todd Herman. What's the big idea? Humans find out what they're made of when they play with the idea of acting through the abilities of someone or something else they admire. And kids are better at it than adults. Little kids will enjoy following the story of Captain Storm, who makes his way through a maze of adventures and everyday challenges. This fun read will inspire them to believe in themselves and face down tough stuff with more grit.
Author: James Oliver Horton
Publisher: The New Press
ISBN: 1595587446
Category : History
Languages : en
Pages : 374
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Book Description
“A fascinating collection of essays” by eminent historians exploring how we teach, remember, and confront the history and legacy of American slavery (Booklist Online). In recent years, the culture wars have called into question the way America’s history of slavery is depicted in books, films, television programs, historical sites, and museums. In the first attempt to examine the historiography of slavery, this unique collection of essays looks at recent controversies that have played out in the public arena, with contributions by such noted historians as Ira Berlin, David W. Blight, and Gary B. Nash. From the cancellation of the Library of Congress’s “Back of the Big House” slavery exhibit at the request of the institution’s African American employees, who found the visual images of slavery too distressing, to the public reaction to DNA findings confirming Thomas Jefferson’s relationship with his slave Sally Hemings, Slavery and Public History takes on contemporary reactions to the fundamental contradiction of American history—the existence of slavery in a country dedicated to freedom—and offers a bracing analysis of how Americans choose to remember the past, and how those choices influence our politics and culture. “Americans seem perpetually surprised by slavery—its extent (North as well as South), its span (over half of our four centuries of Anglo settlement), and its continuing influence. The wide-ranging yet connected essays in [this book] will help us all to remember and understand.” —James W. Loewen, author of Sundown Towns
Author: Gabi Garcia
Publisher:
ISBN: 9780998958088
Category :
Languages : en
Pages : 36
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Book Description
I Can Do Hard Things is a beautiful reminder to tune into and listen to that quiet voice inside so that you can do what's right for you. I don't always feel brave, confident or strong. Sometimes it seems easier to follow others along. It's hard to navigate a world in which we get so many messages about how we should be. We pause. We listen to the quiet voice inside. I connect with the love and strength it brings. It helps me remember: I can do hard things. I Can Do Hard Things: Mindful Affirmations for Kids is the perfect addition to your home or school library. (The book is available in Spanish as Yo Puedo Hacer Cosas Dificiles: Afirmaciones Concientes Para Niños).
Author: Darren Hill
Publisher: John Wiley & Sons
ISBN: 1118232569
Category : Business & Economics
Languages : en
Pages : 219
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Book Description
"Managaing staff performance and building a positive feedback culture are essential elements for any successful leadership role. The litmus of your leadership is not how you lead when times are good, it's how you lead when times are tough. Using real-life case studies and current research in to the science of human behaviour, Dealing with the tough stuff will boost the confidence of anyone working in management or leadership role. Discover how to lead critical conversations, including: - tools for depersonalising tough feedback, - strategies for overcoming resistance and defensiveness, - tips for finding the best way to be assertive - in any situation. Dealing with the tough stuff will enable you to have more productive discussions in the workplace - and less conflicts."--Back cover.
Author: Zelana Montminy
Publisher: HarperCollins
ISBN: 0062428780
Category : Self-Help
Languages : en
Pages : 161
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Book Description
Happiness is not about wishful thinking, good luck, or avoiding negative thoughts. In fact, the only path to true happiness requires seeing challenges as opportunities and discovering emotional strength during times of struggle. In other words, it's about resilience. Resilience is a quality most of us want to possess. The big issue is that no one knows how to access it in their day-to-day life. We understand that it's important, that it's crucial even, but it seems like an ephemeral thing that you either have or you don't. How we actually attain the skills to become resilient has been left out of the conversation. Until now. In 21 Days to Resilience, Dr. Zelana Montminy, a leading expert in positive psychology, offers a practical, science-backed toolkit to develop your capacity to handle whatever life throws your way—and thrive. Each day of her powerful program, Dr. Montminy introduces a key trait necessary to improve resiliency and enhance wellbeing, such as gratitude, focus, playfulness, self-respect, and flexibility, then provides three simple tasks to accomplish that day—one in the morning, one during the day, and one in the evening. In addition, the book offers a "Take Stock" section that will help you gauge your current level of skill and each chapter ends with a "Lifelong" exercise that offers ways to build the skill as needed to keep your resiliency muscles strong. Dr. Montminy writes, "Being resilient does not mean that you won't encounter problems or have difficulties overcoming a challenge in your life. The difference is that resilient people don't let their adversity define them. At its core, resilience is about being capable and strong enough to persevere in adverse or stressful conditions—and to take away positive meaning from that experience. Living with resilience is more than just bouncing back; it is about shifting our perceptions, changing our responses, and growing from them." Combining proven science, unique exercises, and insights from real-life experience, 21 Days to Resilience lays the foundation for happiness and shows you how to build your strength to carry you through the rest of your life.
