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Author: Ian Fuhr
Publisher: Pan Macmillan South africa
ISBN: 1770107363
Category : Business & Economics
Languages : en
Pages : 214
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Book Description
CULTURENEERING = Building a strong business culture in a diverse workforce that delivers obsessive customer service Are you a leader who aims to drive real growth for the people within your organisation and at the same time deliver exceptional customer service that sets you apart from your competitors? Running a business in a racially polarised country with a melting pot of diversity, requires leaders to understand the complexity of building an inclusive culture out of a fragmented workforce. A strong culture is not only focused on chasing financial objectives, but is based on trust, equality, respect and mutual tolerance. When every employee has a true sense of belonging, despite their differences, it is possible to create a common purpose of obsessive customer service. Cultureneering is a philosophy and framework that Ian Fuhr has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth. Leaders need to embrace this culture-driven approach to business leadership as it promises to play an important role in the overall transformation of our country’s workforce.
Author: Ian Fuhr
Publisher: Pan Macmillan South africa
ISBN: 1770107363
Category : Business & Economics
Languages : en
Pages : 214
Get Book Here
Book Description
CULTURENEERING = Building a strong business culture in a diverse workforce that delivers obsessive customer service Are you a leader who aims to drive real growth for the people within your organisation and at the same time deliver exceptional customer service that sets you apart from your competitors? Running a business in a racially polarised country with a melting pot of diversity, requires leaders to understand the complexity of building an inclusive culture out of a fragmented workforce. A strong culture is not only focused on chasing financial objectives, but is based on trust, equality, respect and mutual tolerance. When every employee has a true sense of belonging, despite their differences, it is possible to create a common purpose of obsessive customer service. Cultureneering is a philosophy and framework that Ian Fuhr has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth. Leaders need to embrace this culture-driven approach to business leadership as it promises to play an important role in the overall transformation of our country’s workforce.
Author: Jan van der Putten
Publisher: Cambridge Scholars Publishing
ISBN: 1527502775
Category : Social Science
Languages : en
Pages : 315
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Book Description
This volume is the result of a conference held in October 2015 in connection with the Frankfurt Book Fair discussing developments that are considered important in contemporary Indonesian cultural productions. The first part of the book reflects on the traumatic experiences of the Indonesian nation caused by a failed coup on October 1, 1965. In more general theoretical terms, this topic connects to the field of memory studies, which, in recent decades, has made an academic comeback. The focus of the chapters in this section is how certain, often distressing, events are represented in narratives in a variety of media that are periodically renewed, changed, rehearsed, repeated, and performed, in order to become or stay part of the collective memory of a certain group of people. The second part of the book explores how forces of globalisation have impacted upon the local and, linguistically surprisingly, rather homogeneous cultural productions of Indonesia. The main strands of inquiry in this second section are topics of global trends in religion, responses to urban development, the impact of popular literary developments, and how traditions are revisited in order to come to terms with international cultural developments.
Author: Julian Park
Publisher: Ithaca, N. Y. : Cornell University Press
ISBN:
Category : History
Languages : en
Pages : 452
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Book Description
Author: 48 Authors
Publisher: Jonathan Ball Publishers
ISBN: 177626097X
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
For our world to survive, and thrive, we need people who can lead the way to a better future for everyone, be that in corporate, government, or society in general. What we need is great leadership, not mediocre leadership, and an attitude of ever-learning, growing and developing. Business leaders have a financial and moral obligation to uplift the people of this country. A narrow focus on profit won't achieve that, but a culture that puts people first can. We need ethical leaders, visionary leaders, empathic leaders, courageous leaders, forward-thinking leaders, transformational leaders, human-centric leaders, purposeful leaders, curious leaders. This book is the antidote to the lack of mentorship, and is the resource for the saying: When the student is ready, the teacher will appear. Incorporating the collective leadership wisdom for both the leaders of tomorrow and for the leaders of today, The Book Every Leader Needs to Read is full of lessons, insights, pep talks, advice and direction for building your own style and approach to great leadership, and not shy away from the ecstasy (and sometimes agony) of becoming a significant leader. If you are striving for excellence as a leader, get your pen and notebook ready, start reading and make notes from the thousands of hours of lived experiences, and list what you can start doing, right now, to craft the art of leading.
Author: California. State Department of Education
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 478
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Book Description
1926/28- contains statistical tabulations relative to the public shcools of the state (Division of Research adn Statistics).
Author: California. State Department of Education
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 494
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Book Description
Author:
Publisher:
ISBN:
Category : Agricultural extension work
Languages : en
Pages : 1108
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Author: Pennsylvania State University
Publisher:
ISBN:
Category :
Languages : en
Pages : 1006
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Book Description
Author:
Publisher:
ISBN:
Category : Pakistan
Languages : en
Pages : 366
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Book Description
Author: Frederick Dean McClusky
Publisher:
ISBN:
Category :
Languages : en
Pages : 38
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Book Description
