Author: Reed Hastings
Publisher: Penguin
ISBN: 1984877879
Category : Business & Economics
Languages : en
Pages : 371
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Book Description
The New York Times bestseller Shortlisted for the 2020 Financial Times & McKinsey Business Book of the Year Netflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in over 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed. Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrelevant. At Netflix, you don’t try to please your boss, you give candid feedback instead. At Netflix, employees don’t need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world. Here for the first time, Hastings and Erin Meyer, bestselling author of The Culture Map and one of the world’s most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings’s own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world’s most innovative, imaginative, and successful companies.
Author: Jo Facer
Publisher: Routledge
ISBN: 9780367562540
Category : Educational leadership
Languages : en
Pages : 182
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Book Description
School culture is unarguably central to a school's success or failure. While there is no single correct school culture, there are lessons to be learned. Culture Rules examines the factors that create an environment where students want to learn, and adults want to teach. Culture Rules explores staff culture, student culture, team building, establishing and maintaining norms inside and outside the classroom, and lessons learned from top-performing schools. By sharing her personal journey in school leadership, Jo Facer: explores the different factors that can affect a school's culture; considers hot topics such as teacher workload, discipline, marking, CPD and shows how these can influence a school's culture and success; and includes real case studies to show how schools have developed a strong culture and the impact on performance. Full of practical, sustainable ideas for schools to implement in the short and long term, this is essential reading for all school leaders in primary and secondary schools looking to build a great school culture in their organisations.
Author: Michele Gelfand
Publisher: Scribner
ISBN: 1501152947
Category : Social Science
Languages : en
Pages : 384
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Book Description
A celebrated social psychologist offers a radical new perspective on cultural differences that reveals why some countries, cultures, and individuals take rules more seriously and how following the rules influences the way we think and act. In Rule Makers, Rule Breakers, Michele Gelfand, “an engaging writer with intellectual range” (The New York Times Book Review), takes us on an epic journey through human cultures, offering a startling new view of the world and ourselves. With a mix of brilliantly conceived studies and surprising on-the-ground discoveries, she shows that much of the diversity in the way we think and act derives from a key difference—how tightly or loosely we adhere to social norms. Just as DNA affects everything from eye color to height, our tight-loose social coding influences much of what we do. Why are clocks in Germany so accurate while those in Brazil are frequently wrong? Why do New Zealand’s women have the highest number of sexual partners? Why are red and blue states really so divided? Why was the Daimler-Chrysler merger ill-fated from the start? Why is the driver of a Jaguar more likely to run a red light than the driver of a plumber’s van? Why does one spouse prize running a tight ship while the other refuses to sweat the small stuff? In search of a common answer, Gelfand spent two decades conducting research in more than fifty countries. Across all age groups, family variations, social classes, businesses, states, and nationalities, she has identified a primal pattern that can trigger cooperation or conflict. Her fascinating conclusion: behavior is highly influenced by the perception of threat. “A useful and engaging take on human behavior” (Kirkus Reviews) with an approach that is consistently riveting, Rule Makers, Ruler Breakers thrusts many of the puzzling attitudes and actions we observe into sudden and surprising clarity.
Author: Mac Anderson
Publisher: Sourcebooks, Inc.
ISBN: 1608101274
Category : Business & Economics
Languages : en
Pages : 109
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Book Description
You may know the 212 degree concept for our original bestseller 212 The Extra Degree written by Sam Parker and Mac Anderson. But this book is written specifically for businesses and is all about creating a service culture. In case you are not familiar with the 212 concept, here it is in a nutshell: At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree. Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service, however, our goals in this one is to keep it simple. 212 Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes. 212 Service is written with real life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry.
Author: Mark Miller
Publisher: BenBella Books
ISBN: 1637742878
Category : Business & Economics
Languages : en
Pages : 289
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Book Description
Wall Street Journal Bestseller Publishers Weekly Bestseller Create the company culture of your dreams—and make it last. In every organization, people either love their work or loathe it; they contribute or coast. Your culture can be soul enriching or soul crushing. Your culture gives life or takes it. Your employees care deeply or couldn’t care less. Your organization’s culture can become the most valuable intangible asset you steward. You can build a high performance culture—a place where people and the organization win. But cultures like this don’t just happen overnight—leaders are responsible for fostering them. So, what really contributes to a thriving culture? What can a leader do to make a difference? Mark Miller and his team conducted a global study with more than 6,000 participants from ten countries to find the answers to these questions and more. In Culture Rules, leaders will learn the three simple rules that determine the health, vitality, and sustainability of culture, enabling them to build organizations that uncover untapped potential and transform it into performance. Play the game well and you’ll be astonished by what your organization can become. Culture rules!
Author: Katie Salen Tekinbas
Publisher: MIT Press
ISBN: 9780262240451
Category : Computers
Languages : en
Pages : 680
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Book Description
An impassioned look at games and game design that offers the most ambitious framework for understanding them to date. As pop culture, games are as important as film or television—but game design has yet to develop a theoretical framework or critical vocabulary. In Rules of Play Katie Salen and Eric Zimmerman present a much-needed primer for this emerging field. They offer a unified model for looking at all kinds of games, from board games and sports to computer and video games. As active participants in game culture, the authors have written Rules of Play as a catalyst for innovation, filled with new concepts, strategies, and methodologies for creating and understanding games. Building an aesthetics of interactive systems, Salen and Zimmerman define core concepts like "play," "design," and "interactivity." They look at games through a series of eighteen "game design schemas," or conceptual frameworks, including games as systems of emergence and information, as contexts for social play, as a storytelling medium, and as sites of cultural resistance. Written for game scholars, game developers, and interactive designers, Rules of Play is a textbook, reference book, and theoretical guide. It is the first comprehensive attempt to establish a solid theoretical framework for the emerging discipline of game design.
Author: Fiona Robertson
Publisher: Major Street Publishing
ISBN: 0648753069
Category : Business & Economics
Languages : en
Pages : 112
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Book Description
Organisational culture is very poorly understood and has been way over-complicated. It's not easy, but it is simple. Once you know what to look for, you can identify the current culture of any group by the current rules of belonging in that group; you can articulate the desired culture as the new rules of belonging that will help speed up the execution of your strategy; and move from the current to desired state in a series of clear, deliberately managed steps.The subject of organisational culture is a hot topic globally with regulators of financial services and other industries increasingly seeking to enforce culture measurement and management and to sanction leaders who do not properly do both - up to and including criminal prosecution.Practically every senior leader is now looking at how to measure and manage culture and is struggling to know how to address it. The somewhat tragic fact is that most of them don't know what it is, let alone how to manage it. They consistently confuse culture with employee engagement (they are not the same thing!) and are running around trying to solve the wrong problem. We are seeing lots of frantic activity, most of which won't achieve anything other than making it look like someone is doing something, but almost none of which will result in actual culture change.Meanwhile leaders at all levels in large and small organisations are stuck with dysfunctional teams and need a way to take action immediately that will actually make a difference. Improving the culture of their team will speed up their ability to implement and radically reduce the time they would otherwise spend on managing conflict and dysfunction. This book will show them how.
Author: Erin Meyer
Publisher: PublicAffairs
ISBN: 1610392590
Category : Business & Economics
Languages : en
Pages : 289
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Book Description
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
Author: Mancho Soto
Publisher:
ISBN: 9781703200416
Category :
Languages : en
Pages : 63
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Book Description
South Korea 101 is a book that shares with you practical information that holds great value in better understanding the Korean mindset and culture! If you have an interest in Korea and Korean people then this book will bring you tremendous value. I cover subjects like: how to eat spicy foods, how to not get run over by vehicles in Korea, dating in Korea and many MORE!I share insight with you about Korea that I gathered from living there for almost a decade. I love Korea and Korea is a big part of my life. With this book, you'll be able to make a better life with Korea and Koreans!
Author: Laszlo Bock
Publisher: Twelve
ISBN: 1455554804
Category : Business & Economics
Languages : en
Pages : 446
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Book Description
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work -- and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto that offers lessons including: Take away managers' power over employees Learn from your best employees-and your worst Hire only people who are smarter than you are, no matter how long it takes to find them Pay unfairly (it's more fair!) Don't trust your gut: Use data to predict and shape the future Default to open-be transparent and welcome feedback If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough. Drawing on the latest research in behavioral economics and a profound grasp of human psychology, Work Rules! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands. Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.
