Author: Soni
Publisher:
ISBN: 9788182040588
Category :
Languages : en
Pages :
Book Description
Consumer Protection In Hospitality, Travel And Tourism
Author: Soni
Publisher:
ISBN: 9788182040588
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9788182040588
Category :
Languages : en
Pages :
Book Description
Consumer Protection in Hospitality, Travel and Tourism Management
Author:
Publisher:
ISBN: 9789352690381
Category :
Languages : en
Pages : 302
Book Description
Publisher:
ISBN: 9789352690381
Category :
Languages : en
Pages : 302
Book Description
Tourism and Hospitality Law in Australia
Author: Loranes Kairouz
Publisher:
ISBN: 9780455237107
Category : Hospitality industry
Languages : en
Pages : 266
Book Description
The first edition of Tourism and Hospitality Law in Australia is a well thought out and easy to understand guide to the major laws applicable to the tourism and hospitality industry.
Publisher:
ISBN: 9780455237107
Category : Hospitality industry
Languages : en
Pages : 266
Book Description
The first edition of Tourism and Hospitality Law in Australia is a well thought out and easy to understand guide to the major laws applicable to the tourism and hospitality industry.
Consumer Protection and Information for Tourists
Author:
Publisher:
ISBN: 9789284408573
Category : Consumer education
Languages : en
Pages : 49
Book Description
Publisher:
ISBN: 9789284408573
Category : Consumer education
Languages : en
Pages : 49
Book Description
Federal Response to Consumer Abuses in the Travel Industry
Author: United States. Congress. House. Committee on Government Operations. Commerce, Consumer, and Monetary Affairs Subcommittee
Publisher:
ISBN:
Category : Airlines
Languages : en
Pages : 706
Book Description
Publisher:
ISBN:
Category : Airlines
Languages : en
Pages : 706
Book Description
Consumer Behavior in Tourism and Hospitality Research
Author: Arch G. Woodside
Publisher: Emerald Group Publishing
ISBN: 1787430073
Category : Business & Economics
Languages : en
Pages : 197
Book Description
The chapters in this volume provide tools and evidence useful for deep understanding of tourists’ buying, consumption, and being through examinations of consumers’ self-descriptions of personal markers of their trip configurations.
Publisher: Emerald Group Publishing
ISBN: 1787430073
Category : Business & Economics
Languages : en
Pages : 197
Book Description
The chapters in this volume provide tools and evidence useful for deep understanding of tourists’ buying, consumption, and being through examinations of consumers’ self-descriptions of personal markers of their trip configurations.
Tourism, Travel and Hospitality Law
Author: Trevor C. Atherton
Publisher: Lawbook Company
ISBN: 9780455228372
Category : Hospitality industry
Languages : en
Pages : 559
Book Description
Tourism, Travel and Hospitality Law, 2nd Edition provides a comprehensive coverage of relevant law from a practical, industry perspective. The principles are traced from their historical background through to current policy issues and international conventions. Key cases are discussed and the relevant legislation for each Australian Sate and Territory is analysed. Comparative tables are included for quick reference. Exercises are included in each chapter for practice in identifying and applying the principles covered. Further research is encouraged by comprehensive footnotes and references. This long anticipated second edition is the essential reference for all those studying and working in the tourism and hospitality industry.
Publisher: Lawbook Company
ISBN: 9780455228372
Category : Hospitality industry
Languages : en
Pages : 559
Book Description
Tourism, Travel and Hospitality Law, 2nd Edition provides a comprehensive coverage of relevant law from a practical, industry perspective. The principles are traced from their historical background through to current policy issues and international conventions. Key cases are discussed and the relevant legislation for each Australian Sate and Territory is analysed. Comparative tables are included for quick reference. Exercises are included in each chapter for practice in identifying and applying the principles covered. Further research is encouraged by comprehensive footnotes and references. This long anticipated second edition is the essential reference for all those studying and working in the tourism and hospitality industry.
Consumer Behaviour in Hospitality and Tourism
Author: Saurabh Kumar Dixit
Publisher: Routledge
ISBN: 1000442675
Category : Business & Economics
Languages : en
Pages : 150
Book Description
Consumer behaviour includes individual decision-making (IDM). IDM has implications in customer satisfaction, loyalty, and other behavioural intentions toward the organisations’ products and services. Consumer Behaviour in Hospitality and Tourism targets to study consumers and tourists in different leisure and touristic places such as hotels, convention centres, amusement parks, national parks, and the transportation sector. The aim of this book is to provide a broad view of novel topics and presents the current scenario in the hospitality and business arena. This edited volume has seven chapters and each chapter addresses varied themes relating to consumer behaviour, ranging from sustainable tourism, environmental issues, and green tourism to the impact of hotel online reviews using social media. It will be of great interest to researchers and scholars interested in Consumer Behaviour, Hospitality, and Tourism. The chapters in this book were originally published as a special issue of the Journal of Global Scholars of Marketing Science.
Publisher: Routledge
ISBN: 1000442675
Category : Business & Economics
Languages : en
Pages : 150
Book Description
Consumer behaviour includes individual decision-making (IDM). IDM has implications in customer satisfaction, loyalty, and other behavioural intentions toward the organisations’ products and services. Consumer Behaviour in Hospitality and Tourism targets to study consumers and tourists in different leisure and touristic places such as hotels, convention centres, amusement parks, national parks, and the transportation sector. The aim of this book is to provide a broad view of novel topics and presents the current scenario in the hospitality and business arena. This edited volume has seven chapters and each chapter addresses varied themes relating to consumer behaviour, ranging from sustainable tourism, environmental issues, and green tourism to the impact of hotel online reviews using social media. It will be of great interest to researchers and scholars interested in Consumer Behaviour, Hospitality, and Tourism. The chapters in this book were originally published as a special issue of the Journal of Global Scholars of Marketing Science.
Handbook of Consumer Behavior, Tourism, and the Internet
Author: Juline E. Mills
Publisher: Routledge
ISBN: 1136429190
Category : Business & Economics
Languages : en
Pages : 336
Book Description
Make the most of your online business resources The growing acceptance and use of the Internet as an increasingly valuable travel tool has tourism and hospitality businesses taking a critical look at their business-to-customer online environments while pondering such questions as, “How do I get people to visit my Web site?” “Is my Web site attracting the ’right’ kind of e-consumers?” and “How do I turn browsers into buyers?” The Handbook of Consumer Behavior, Tourism, and the Internet analyzes the latest strategies involving Internet business applications that will help you attract—and keep—online travel customers. Researchers from the United States, Europe, and Asia present the latest findings you need to make the right decisions regarding long-term e-commerce development and planning. The Handbook of Consumer Behavior, Tourism, and the Internet examines vital issues affecting the travel and tourism industry from an online perspective. This book analyzes the latest theory and research on general online buyer characteristics, the differences between online and offline consumer behavior, the differences between broadband and narrowband users, the online search process, quality and perception of lodging brands, and Web site design, maintenance, and development. Each section of the book includes a model/diagram that serves as an overview of the topic, followed by a thorough discussion on the topic from several sources. Each section ends with commentary on the areas where future research is needed. The book’s contributors use a variety of research methodologies ranging from qualitative data analyses using artificial neutral network analysis, to experimental design, non-parametric statistical tests, and structural equation modeling. Topics examined in the Handbook of Consumer Behavior, Tourism, and the Internet include: the need for businesses to use internal examinations to determine and meet online consumer needs the emerging field of e-complaint behavior—consumers taking to the Web to voice complaints about travel services how to use e-tools to measure guest satisfaction how to measure consumer reaction to Web-based technology the Internet’s impact on decision making for travel products and how to use e-mail marketing, electronic customer relationship management (eCRM), Web positioning, and search engine placement The Handbook of Consumer Behavior, Tourism, and the Internet is equally valuable as a classroom resource or professional reference, providing up-to-date material on Internet applications and their impact on consumers and e-commerce.
Publisher: Routledge
ISBN: 1136429190
Category : Business & Economics
Languages : en
Pages : 336
Book Description
Make the most of your online business resources The growing acceptance and use of the Internet as an increasingly valuable travel tool has tourism and hospitality businesses taking a critical look at their business-to-customer online environments while pondering such questions as, “How do I get people to visit my Web site?” “Is my Web site attracting the ’right’ kind of e-consumers?” and “How do I turn browsers into buyers?” The Handbook of Consumer Behavior, Tourism, and the Internet analyzes the latest strategies involving Internet business applications that will help you attract—and keep—online travel customers. Researchers from the United States, Europe, and Asia present the latest findings you need to make the right decisions regarding long-term e-commerce development and planning. The Handbook of Consumer Behavior, Tourism, and the Internet examines vital issues affecting the travel and tourism industry from an online perspective. This book analyzes the latest theory and research on general online buyer characteristics, the differences between online and offline consumer behavior, the differences between broadband and narrowband users, the online search process, quality and perception of lodging brands, and Web site design, maintenance, and development. Each section of the book includes a model/diagram that serves as an overview of the topic, followed by a thorough discussion on the topic from several sources. Each section ends with commentary on the areas where future research is needed. The book’s contributors use a variety of research methodologies ranging from qualitative data analyses using artificial neutral network analysis, to experimental design, non-parametric statistical tests, and structural equation modeling. Topics examined in the Handbook of Consumer Behavior, Tourism, and the Internet include: the need for businesses to use internal examinations to determine and meet online consumer needs the emerging field of e-complaint behavior—consumers taking to the Web to voice complaints about travel services how to use e-tools to measure guest satisfaction how to measure consumer reaction to Web-based technology the Internet’s impact on decision making for travel products and how to use e-mail marketing, electronic customer relationship management (eCRM), Web positioning, and search engine placement The Handbook of Consumer Behavior, Tourism, and the Internet is equally valuable as a classroom resource or professional reference, providing up-to-date material on Internet applications and their impact on consumers and e-commerce.
Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications
Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1466665440
Category : Business & Economics
Languages : en
Pages : 1655
Book Description
Over generations, human society has woven a rich tapestry of culture, art, architecture, and history, personified in artifacts, monuments, and landmarks arrayed across the globe. Individual communities are looking to exploit these local treasures for the benefit of the travelers who come to see them. Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications considers the effect of cultural heritage and destinations of interest on the global economy from the viewpoints of both visitor and host. This broadly-focused, multi-volume reference will provide unique insights for travelers, business leaders, sightseers, cultural preservationists, and others interested in the unique variety of human ingenuity and innovation around the world.
Publisher: IGI Global
ISBN: 1466665440
Category : Business & Economics
Languages : en
Pages : 1655
Book Description
Over generations, human society has woven a rich tapestry of culture, art, architecture, and history, personified in artifacts, monuments, and landmarks arrayed across the globe. Individual communities are looking to exploit these local treasures for the benefit of the travelers who come to see them. Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications considers the effect of cultural heritage and destinations of interest on the global economy from the viewpoints of both visitor and host. This broadly-focused, multi-volume reference will provide unique insights for travelers, business leaders, sightseers, cultural preservationists, and others interested in the unique variety of human ingenuity and innovation around the world.