Conflict Resolution Trainers' Manual PDF Download
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Author: Fiona Hollier
Publisher:
ISBN: 9780958791151
Category : Communication
Languages : en
Pages :
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Book Description
Author: Fiona Hollier
Publisher:
ISBN: 9780958791151
Category : Communication
Languages : en
Pages :
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Book Description
Author: Helena Cornelius
Publisher:
ISBN: 9780731812981
Category : Conflict (Psychology)
Languages : en
Pages : 0
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Book Description
This classic book on conflict resolution provides the essentials for handling personal and workplace difficulties with emotional intelligence.
Author: Matthew Tolliver
Publisher: Lulu.com
ISBN: 0359021859
Category : Education
Languages : en
Pages : 36
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Book Description
This is a supplemental workbook for "Restorative Practices and Peer Mediation Training Manual: Third Edition". It contains all the student handouts in one convenient location. This workbook will make the task of preparing training materials for students much easier
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Marick Francis Masters
Publisher: Amacom Books
ISBN: 9780814406298
Category : Business & Economics
Languages : en
Pages : 360
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Book Description
People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more." "
Author: Michelle E. Armster
Publisher:
ISBN: 9780964200302
Category : Conflict management
Languages : en
Pages : 331
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Book Description
Author: Amy Gallo
Publisher: Harvard Business Review Press
ISBN: 1633692167
Category : Business & Economics
Languages : en
Pages : 157
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Book Description
Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Michael L. Moffitt
Publisher: John Wiley & Sons
ISBN: 1118429834
Category : Law
Languages : en
Pages : 580
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Book Description
This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The contributors--drawn from a wide range of academic disciplines--contains many of the most prominent names in dispute resolution today, including Frank E. A. Sander, Carrie Menkel-Meadow, Bruce Patton, Lawrence Susskind, Ethan Katsh, Deborah Kolb, and Max Bazerman. The Handbook of Dispute Resolution contains the most current thinking about dispute resolution. It synthesizes more than thirty years of research into cogent, practitioner-focused chapters that assume no previous background in the field. At the same time, the book offers path-breaking research and theory that will interest those who have been immersed in the study or practice of dispute resolution for years. The Handbook also offers insights on how to understand disputants. It explores how personality factors, emotions, concerns about identity, relationship dynamics, and perceptions contribute to the escalation of disputes. The volume also explains some of the lessons available from viewing disputes through the lens of gender and cultural differences.
Author: Clare Heaton
Publisher:
ISBN: 9781740910590
Category : Conflict management
Languages : en
Pages : 325
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Book Description
Author: Patricia Boozer
Publisher:
ISBN: 9780984232826
Category :
Languages : en
Pages : 344
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Book Description
This mediation program provides eight training sessions. We provide the information and forms needed to set up and administer an effective In-House Mediation Program. BENEFITS: What's in it for me? You are the trainer. This mediation program will be available year-round, not just an hour session or lecture that fades over time. It's a mediation program to call you own! We have provided an easy-to-follow instructional manual. A few more of the many benefits of an In-House Mediation Program are listed below.It is an effective alternative to bullying, fighting, verbal violence, and rumors. It saves time, energy, and cost spent on conflict by reducing physical, emotional, and property damages. It is a low-cost and high-results way to eradicate conflict peacefully. It is convenient. The trainers may train ANY NUNBER of students at a time and at ANY TIME that works with their schedules. It prepares individuals to participate as a part of the solution--versus--a part of the problem. It is an investment in the future. We provide the information and forms needed to set up, administer, and maintain an effective In-House Mediation Program.
