Communication and Management Skills for the Pharmacy Technician PDF Download
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Author: Jody Jacobson Wedret
Publisher: American Pharmacists Association (APhA)
ISBN: 9781582121031
Category : Medical
Languages : en
Pages : 0
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Book Description
Pharmacy technicians play an important role in the management and operation of modern pharmacy practices. They need a working knowledge in areas such as customer service, protecting patients' health information, ethics, third-party payers, medication and inventory control, managing workflow, staffing, and team building. Because they regularly interact with colleagues and patients, good communication skills are also essential. Communication and amp; Management Skills for the Pharmacy Technician includes a wealth of practical information on the wide range of communication and management issues that ari
Author: Jody Jacobson Wedret
Publisher: American Pharmacists Association (APhA)
ISBN: 9781582121031
Category : Medical
Languages : en
Pages : 0
Get Book Here
Book Description
Pharmacy technicians play an important role in the management and operation of modern pharmacy practices. They need a working knowledge in areas such as customer service, protecting patients' health information, ethics, third-party payers, medication and inventory control, managing workflow, staffing, and team building. Because they regularly interact with colleagues and patients, good communication skills are also essential. Communication and amp; Management Skills for the Pharmacy Technician includes a wealth of practical information on the wide range of communication and management issues that ari
Author: Stephanie C. Peshek
Publisher: Jones & Bartlett Publishers
ISBN: 1449629822
Category : Medical
Languages : en
Pages : 239
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Book Description
Professional Skills for the Pharmacy Technician addresses skills that facilitate interprofessional interactions in the workplace and increase safety in pharmacies by improving communication. This resource discusses topics dealing with interpersonal relationships, conflicts, training of new employees, management and supervision within the technician ranks, and the importance of the technician role within the healthcare system. Additional topics include patient safety, professionalism, organizational culture, ethics, human resources/labor relations, cultural competence, negotiation and emotional intelligence, customer service, substance abuse, security/risk management, career management, inventory management, and technology. This accessible text will help students understand the background and history behind policies and workplace decisions. The real-life case studies and discussion questions promote a review of the reasoning behind good and bad decisions, to enable healthcare workers to make more educated decisions. This valuable resource will help pharmacy technicians to be a key contributor in creating a quality work environment. The new Pharmacy Technician Accreditation Commission (PTAC) collaboration between (ASHP) and the Accreditation Council for Pharmacy Education (ACPE) is working towards assuring and advancing the quality of pharmacy technician education and training programs to new standards by 2020. This text is an excellent resource for PTAC accredited pharmacy technician education programs preparing curricula to meet the new 2020 Pharmacy Technician Certification Board (PTCB) standards for certification and recertification. Features: Boxed Articles Case Studies Assignments Questions for Discussion Instructor Resources: Test Bank, Instructor's Manual, Slides in PowerPoint format
Author: Bruce A. Berger
Publisher: American Pharmacists Association (APhA)
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 228
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Book Description
Designed to help pharmacists and pharmacy students develop the communication skills they need to deliver quality patient care, this resource provides the guidelines needed for developing effective relationships with patients, other pharmacists and physicians.
Author: Robert S. Beardsley
Publisher: Lippincott Williams & Wilkins
ISBN: 1608316025
Category : Medical
Languages : en
Pages : 277
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Book Description
Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice.
Author: Lynette R. Bradley-Baker
Publisher: American Pharmacists Association (APhA)
ISBN: 9781582121543
Category : Medical
Languages : en
Pages : 0
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Book Description
Getting Started as a Pharmacy Manager is designed to provide an easy and concise resource of relevant information for the new pharmacist graduate or newly promoted pharmacy manager. The information in the book is applicable to real-life situations, regardless of practice setting, because it provides insights into issues that most pharmacy managers will face, such as human resources, financial procedures, pharmacy law and patient confidentiality, business plan development, and successful leadership development. Profiles of pharmacy managers provide additional insight into the way to prepare for, maintain, and sustain a successful career in pharmacy management.
Author:
Publisher: Elsevier Health Sciences
ISBN: 1455751804
Category : Medical
Languages : en
Pages : 497
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Book Description
With chapter-by-chapter review and practice, this easy-to-use workbook and lab manual reinforces your understanding of key facts and concepts from Mosby's Pharmacy Technician: Principles and Practice, 4th Edition. Chapter-specific lab exercises and skill check-off sheets correspond to procedures in the textbook, and a wide variety of review questions (including fill-in-the-blank, matching, true/false, and multiple-choice), exercises, and activities help you study more effectively and learn to apply your knowledge for success on the job. Practice with the most important subject areas taught in pharmacy technician programs prepares you for the PTCE and your future job. Critical thinking exercises help you apply what you've learned to real-life situations. Fill-in-the-blank, matching, true/false, and multiple-choice questions reinforce chapter material. UNIQUE! Internet research activities prepare you for research tasks you will encounter on the job. Math calculation exercises help you master this difficult area of pharmacology. NEW! Chapter-specific lab exercises give you applicable laboratory experience and practice. NEW! Skill check-off sheets let you track your progress with textbook procedures.
Author: Bonnie S. Bachenheimer
Publisher: ASHP
ISBN: 158528503X
Category : Medical
Languages : en
Pages : 1066
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Book Description
The Trusted Training Resource for Pharmacy Technicians at All Levels The role of pharmacy technicians is rapidly expanding, and demand for well-trained technicians has never been higher! Technicians are assuming more responsibilities and are taking on greater leadership roles. Quality training material is increasingly important for new technicians entering the field, and current technicians looking to advance. Look no further than the new 5th edition of the best-selling Manual for Pharmacy Technicians to master the practical skills and gain the foundational knowledge all technicians need to be successful.
Author: Robert Beardsley
Publisher: Lippincott Williams & Wilkins
ISBN: 1975105443
Category : Medical
Languages : en
Pages : 295
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Book Description
Publisher's Note: Products purchased from 3rd Party sellers are not guaranteed by the Publisher for quality, authenticity, or access to any online entitlements included with the product. Newly focused on the practical communications skills student pharmacists need for effective practice, this updated Seventh Edition—now in full color— reflects new ACPE standards, including up-to-date coverage of the PPCP model, co-curricular experiences, interprofessional interaction and collaboration, and professional development. Practical, easy-to-use, and packed with relevant case studies and coverage of the latest advances in the field, this edition is ideal for the foundational course and pre-experiential training.
Author: Mike Johnston
Publisher: Pearson
ISBN: 9780132897594
Category : Drugs
Languages : en
Pages : 0
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Book Description
For courses in Introduction to Pharmacy Technician (Pharmacy Technician). Answering the need for a comprehensive pharmacy technician resource. The Pharmacy Technician: Foundations and Practices, 2e, addresses today's comprehensive educational needs for one of the fastest growing jobs in the United States: the pharmacy technician. As professional regulations and requirements are established for pharmacy technicians across the United States, the need for a comprehensive and up-to-date pharmacy technician textbook has never been greater. The Pharmacy Technician answers this need with thorough and insightful discussions, practical wisdom from accomplished professionals, and step-by-step guidance through the numerous tasks that pharmacy students must master. Extensive learning and review features and full-color illustrations help students improve learning and put text material into practice.
Author: Karen Davis
Publisher: Elsevier Health Sciences
ISBN: 0323761429
Category : Medical
Languages : en
Pages : 114
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Book Description
Take your career to the next level with Mosby's Advanced Pharmacy Technician: Principles and Practice! Beginning with an exploration of expanding roles for the pharmacy technician, this resource includes coverage of leadership, management, and technical skills to support career progression and preparation for the new Advanced Pharmacy Technician certification credential. Case studies, critical thinking exercises, chapter quizzes, and a sample exam provide ample opportunities for skills assessment. A perfect companion to Mosby's Pharmacy Technician, this text provides you with the knowledge and tools needed to take charge of your career in the fast-paced and exciting field of pharmacy technology! (Mosby's Pharmacy Technician sold seperately.) - Content is based on ASHP and PTCB standards to match the coverage required in advanced-level pharmacy technician programs and support the new CPhT-Adv credential. - Coverage builds upon the Certified Pharmacy Technician skill set with a variety of advanced-level skills, including medication history and reconciliation, error prevention, hazardous medications, controlled substances, technology considerations, inventory, billing and reimbursement, and management and leadership topics to help students develop a supervisory skill set. - Study and practice opportunities throughout include review questions at the end of each chapter, an exam-review appendix with sample questions, and review questions on the companion Evolve website. - Chapter case studies and critical thinking exercises throughout emphasize real-world problem solving. - Tech Notes and Tech Alerts offer practical tips for on-the-job accuracy and efficiency.
