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Author: Jean-Patrick Villeneuve
Publisher:
ISBN:
Category :
Languages : fr
Pages : 50
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Author: Jean-Patrick Villeneuve
Publisher:
ISBN:
Category :
Languages : fr
Pages : 50
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Book Description
Author:
Publisher: FeniXX
ISBN: 2402452781
Category : Political Science
Languages : fr
Pages : 393
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Book Description
Le citoyen et son administration : ce possessif a valeur de symbole. Il entend marquer que les services publics n'ont pas d'autre finalité, que de répondre aux besoins de la collectivité, et que celle-ci a un droit de regard naturel sur la manière dont ils fonctionnent, et les prestations qu'ils proposent. Telle n'était pas la conception d'antan, où les services restaient maîtres du jeu. Le progrès, lié à l'idée de démocratie, consiste à ce que l'on ne puisse plus dire que l'administration régit des administrés. Dans la pratique, il demeure cependant des zones d'ombre. Les lenteurs, les complexités inutiles, l'entêtement, marquent encore - en certains cas - l'action des services, et suscitent de légitimer critiques. Il est vrai que, dans une société compliquée, l'administration ne peut être simple. Elle a cependant le devoir, dans une société démocratique, de s'adapter en permanence aux besoins des citoyens : elle ne pourra y parvenir, qu'en instaurant avec eux de nouveaux modes de relation.
Author: Jacques Berleur
Publisher: Springer
ISBN: 0387378766
Category : Computers
Languages : en
Pages : 469
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Book Description
The principal message of the ‘Human Choice and Computers’ (HCC) tradition and its associated conferences over the years is that there are choices and alternatives. In this volume, Social Informatics takes two directions. The first supports readers in interpreting of the meaning of Social Informatics. The second, more extensive part develops an overview of various applications of Social Informatics. Researchers inspired by Social Informatics touch many areas of human and social life.
Author: Ana Maria Davila Gomez
Publisher: Routledge
ISBN: 1317120434
Category : Business & Economics
Languages : en
Pages : 231
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Book Description
The issue of human rights, in the context of corporate social responsibility, is normally taken to relate to concern about exploitation in the supply chain - child labour, slavery in developing countries, and similar evils; but of course, human rights are engaged in relation to the treatment of employees in any work situation. Indeed, as Human Dignity and Managerial Responsibility illustrates, the handling of employees is increasingly recognised as an important ingredient of sustainable enterprise - evidence shows that ethical and socially responsible behaviour is increasingly and successfully being engaged in many large corporations. Much has been written about the responsibilities of managers. Since employees are claimed by all organisations to be among their most important stakeholders it is ironic that research finds that the behaviour of many managers towards employees is often inappropriate. The editors and contributors of Human Dignity and Managerial Responsibility argue that there is a clear connection between maintaining the dignity of the workforce and corporate performance and sustainability. Their multiple perspectives on the workplace examine the position of the employee as a stakeholder, together with issues about managing employees in relation to social responsibility and sustainability. They discuss diversity in the broadest sense, filling a gap in the research-related literature essential to a more rounded understanding of CSR. Human Dignity and Managerial Responsibility will appeal to a wide audience amongst those with an academic or professional interest in CSR, sustainability, governance and stakeholder management, human rights, diversity, human resource management, and organisational development.
Author:
Publisher: KARTHALA Editions
ISBN: 2811100628
Category :
Languages : en
Pages : 174
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Author: Vincent Dubois
Publisher: Routledge
ISBN: 1317039734
Category : Political Science
Languages : en
Pages : 229
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Book Description
Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths. Combining Lipsky's street-level bureaucracy theory with the sociology of Bourdieu and Goffman, this research analyses face-to-face encounters and demonstrates the complex relationship between welfare agents, torn between their institutional role and their personal feelings, and welfare applicants, required to translate their personal experience into bureaucratic categories. Placing these interactions within the broader context of social structures and class, race and gender, the author unveils both the social determinations of these interpersonal relationships and their social functions. Increasing numbers of welfare applicants, coupled with mass unemployment, family transformations and the so-called 'integration problem' of migrants into French society deeply affect these encounters. Staff manage tense situations with no additional resources - some become personally involved, while others stick to their bureaucratic role; most of them alternate between involvement and detachment, assistance and domination. Welfare offices have become a place for 're-socialisation', where people can talk about their personal problems and ask for advice. On the other hand, bureaucratic encounters are increasingly violent, symbolically if not physically. More than ever, they are now a means of regulating the poor.
Author: Mohamed Charih
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 340
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Book Description
Author: Professor Vincent Dubois
Publisher: Ashgate Publishing, Ltd.
ISBN: 1409492605
Category : Political Science
Languages : en
Pages : 410
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Book Description
Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths. Combining Lipsky's street-level bureaucracy theory with the sociology of Bourdieu and Goffman, this research analyses face-to-face encounters and demonstrates the complex relationship between welfare agents, torn between their institutional role and their personal feelings, and welfare applicants, required to translate their personal experience into bureaucratic categories. Placing these interactions within the broader context of social structures and class, race and gender, the author unveils both the social determinations of these interpersonal relationships and their social functions. Increasing numbers of welfare applicants, coupled with mass unemployment, family transformations and the so-called 'integration problem' of migrants into French society deeply affect these encounters. Staff manage tense situations with no additional resources - some become personally involved, while others stick to their bureaucratic role; most of them alternate between involvement and detachment, assistance and domination. Welfare offices have become a place for 're-socialisation', where people can talk about their personal problems and ask for advice. On the other hand, bureaucratic encounters are increasingly violent, symbolically if not physically. More than ever, they are now a means of regulating the poor.
Author: Randma-Liiv, Tiina
Publisher: Edward Elgar Publishing
ISBN: 1800374364
Category : Political Science
Languages : en
Pages : 320
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Book Description
This is an open access title available under the terms of a [CC BY-NC-ND 4.0] License. It is free to read, download and share on Elgaronline.com. Exploring academic and policy thinking on e-participation, this book opens up the organizational and institutional 'black box' and provides new insights into how public administrations in 15 European states have facilitated its implementation.
Author: Victor Pestoff
Publisher: Routledge
ISBN: 1136518851
Category : Business & Economics
Languages : en
Pages : 424
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Book Description
In recent years public management research in a variety of disciplines has paid increasing attention to the role of citizens and the third sector in the provision of public services. Several of these efforts have employed the concept of co-production to better understand and explain this trend. This book aims to go further by systematizing the growing body of academic papers and reports that focus on various aspects of co-production and its potential contribution to new public governance. It has an interdisciplinary focus that makes a unique contribution to the body of knowledge in this field, at the cross-roads of a number of disciplines - including business administration, policy studies, political science, public management, sociology, third sector studies, etc. The unique presentation of them together in this volume both allows for comparing and contrasting these different perspectives and for potential theoretical collaboration and development. More particularly, this volume addresses the following concerns: What is the nature of co-production and what challenges does it face? How can we conceptualize the concept of co-production? How does co-production works in practice? How does co-production unfold in reality? What can be the effects of co-production? And more specific, firstly, how can co-production contribute to service quality and service management in public services, and secondly, what is the input of co-production on growing citizen involvement and development of participative democracy?
