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Author:
Publisher:
ISBN:
Category : Economics
Languages : en
Pages : 648
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Book Description
Author:
Publisher:
ISBN:
Category : Economics
Languages : en
Pages : 648
Get Book Here
Book Description
Author:
Publisher: Fundacion BBVA
ISBN:
Category :
Languages : en
Pages : 52
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Book Description
Author: Samuel Paul
Publisher: World Bank Publications
ISBN:
Category : Civil service
Languages : en
Pages : 29
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Book Description
May 1998 A citizen's assessment of public services provided evidence of inefficiency and corruption and stimulated public service providers to be more responsive to customers. So, public feedback can change behavior. Paul reports how a report card on public services in the Indian city of Bangalore was used by citizen groups to create greater public awareness about the poor performance of public service providers and to challenge them to be more efficient and responsive to their customers. The report card was the result of a survey of a sample of users (both rich and poor) of the city's services and rated public agencies in terms of public satisfaction with different dimensions of their services. Public feedback was used to quantify the extent of corruption and other indirect costs of the services. The result was a citizens' assessment of public services. The survey was completed in 1993, but the follow-up activities continued for three years, with the active involvement of several concerned citizen groups and nongovernment bodies. Paul discusses how the media disseminated the report card findings, how public agencies responded to it, and how agencies joined citizen groups in joint initiatives to improve services. Similar report cards have since been prepared on several other large cities in India. It is not easy to measure the impact of the report card on the quality and responsiveness of Bangalore's service providers. Paul examines the problems involved and gives some intermediate indicators. There is some evidence that public awareness of the problems has increased as a result of the experiment. Civil society institutions seem to be more active and their interactions with public agencies have become better organized, more purposeful, and continuous. As a result, some public agencies in Bangalore have begun to take steps to improve their services. This paper is a product of the Development Research Group. The study was funded by the Bank's Research Support Budget under the research project Effectiveness of Client Surveys in Improving Service Delivery (RPO 682-07). The author may be contacted at
[email protected].
Author: Thomas N. Maloney
Publisher: Routledge
ISBN: 1136924981
Category : Business & Economics
Languages : en
Pages : 305
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Book Description
International migration is a central theme of social science research. This book promotes cross-disciplinary discussion, examining the challenges and opportunities created by global migration at the start of the 21st century.
Author: Wallace C. Olsen
Publisher: Cornell University Press
ISBN: 9780801426773
Category : Business & Economics
Languages : en
Pages : 368
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Book Description
The first of an eight-volume series, The Literature of the Agricultural Sciences, this book analyzes the trends in the published literature of agricultural economics and rural sociology during the past fifty years. It uses citation analysis and other bibliometric techniques to identify the primary journals, report series, and monographs of current importance to the developed industrial countries as well as those in the Third World.
Author: Jon Kvist
Publisher: Policy Press
ISBN: 184742659X
Category : Political Science
Languages : en
Pages : 225
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Book Description
Taking a comparative perspective, this book casts new light on the changing inequalities in Europe.
Author: Ulrich Bindseil
Publisher: Springer Nature
ISBN: 3031395204
Category : Business & Economics
Languages : en
Pages : 160
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Book Description
Payments and financial market infrastructures are vital components of modern economies, yet they have often been overlooked by economists. However, any economic exchange, including financial market transactions, is matched by a payment leg, and the safety, efficiency, and immediacy of the payment, and the problem of linking the two legs of the transaction (“delivery-vs-payment”), remain universal challenges. The consequences of inefficiencies or interruptions in payment and settlement systems have immediate and significant impacts on the real economy. Moreover, payments and financial market infrastructures are also a matter of strategic importance for nation-states, and being excessively dependent on foreign providers has been proven to be a significant risk, as they can be “weaponized." This book provides a concise yet thorough introduction to payments and financial market infrastructures, exploring various types of risks, retail payments, payment systems, cross-border payments, central counterparties, FX operations, and central securities depositories. The final chapter investigates payment innovations, including unbacked crypto-assets (e.g. Bitcoin), stablecoins, and central bank digital currencies. The text outlines key activities and risk management frameworks, as well as examining the operational mechanics of different payment systems. The book emphasizes the importance of understanding the nature of transfer of financial claims and liabilities through the process of payment and settlement, providing financial account representations of payments wherever useful. The book concludes that the payment and financial market infrastructure space has been shaken by recent innovations, which are expected to lead to seismic shifts in payment technology, practices, and market structures.
Author: Barbara Bruns
Publisher: World Bank Publications
ISBN: 0821386808
Category : Education
Languages : en
Pages : 272
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Book Description
"This book is about the threats to education quality in the developing world that cannot be explained by lack of resources. It reviews the observed phenomenon of service delivery failures in public education: cases where programs and policies increase the inputs to education but do not produce effective services where it counts - in schools and classrooms. It documents what we know about the extent and costs of such failures across low and middle-income countries. And it further develops the conceptual model posited in the World Development Report 2004: that a root cause of low-quality and inequitable public services - not only in education - is the weak accountability of providers to both their supervisors and clients.The central focus of the book, however, is a new story. It is that developing countries are increasingly adopting innovative strategies to attack these problems. Drawing on new evidence from 22 rigorous impact evaluations across 11 developing countries, this book examines how three key strategies to strengthen accountability relationships in developing country school systems have affected school enrollment, completion and student learning. The book reviews the motivation and global context for education reforms aimed at strengthening provider accountability. It provides the rationally and synthesizes the evidence on the impacts of three key lines of reform: (1) policies that use the power of information to strengthen the ability of clients of education services (students and their parents) to hold providers accountable for results; (2) policies that promote school-based management?that is increase schools? autonomy to make key decisions and control resources, often empowering parents to play a larger role; (3) teacher incentives reforms that specifically aim at making teachers more accountable for results, either by making contract tenure dependent on performance, or offering performance-linked pay. The book summarizes the lessons learned, draws cautious conclusions about possible complementarities across different types of accountability-focused reforms if they are implemented in tandem, considers issues related to scaling up reform efforts and the political economy of reform, and suggests directions for future work."
Author: Andrea Lista
Publisher: Taylor & Francis
ISBN: 1135044651
Category : Law
Languages : en
Pages : 386
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Book Description
Competition law is a complex and constantly evolving area of law which affects every aspect of the market economy, including the financial services sector. This book is a comprehensive and practical guide to the application of the EU competition rules to banking and insurance industries. This book is divided into two parts: the first part explores the application of Articles 101, 102 and 107 TFEU to the insurance industry. Emphasis is placed on recent changes which have progressively eroded the block exemption regime that traditionally benefited the insurance industry. In the second part of the book, focus is on the application of the Articles of TFEU to the banking industry, with specific reference to card payment systems, which give rise to some of the most intricate antitrust issues in the financial services sector. Relevant Commission decisions and European Court of Justice case law are discussed and suggestions are made for an alternative regulatory framework through comparative analysis of US regulations. This book will be an invaluable reference point for legal practitioners specialising in EU Competition law, as well as postgraduate students and academic researchers working in competition law and the financial services sector.
Author: Jakub Górka
Publisher: Springer
ISBN: 3030030415
Category : Business & Economics
Languages : en
Pages : 196
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Book Description
Interchange fees have been the focal point for debate in the card industry, among competition authorities and policy makers, as well as in the economic literature on two-sided markets and on the regulation of market failures. This book offers insight into the economics of interchange fees. First, it explains the nature of two-sided markets/platforms/networks and elaborates on four-party schemes and on the rationale behind interchange fees according to Baxter’s model and its later refinements. It also includes the debate about the optimum level of interchange fees and its determination (“tourist test”), and presents the original framework for assessing the impact of interchange fee regulatory reductions for the market participants: consumers, merchants, acquirers, issuers, and card organisations. The framework addresses three areas of concern in reference to the transmission channels of interchange fee reductions (pass-through) and the card scheme domain (triangle: payment organisation, issuer, acquirer). The book discusses the effects of regulatory interchange fee reductions in Australia, USA, Spain, and, most specifically, Poland. It will be of interest to policy makers, card and payments industry practitioners, academics, and students.
