Beyond Service

Beyond Service PDF Author: Greg McElligott
Publisher: University of Toronto Press
ISBN: 9780802047663
Category : Political Science
Languages : en
Pages : 350

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Book Description
Greg McElligott traces neoconservative labour market policy from its international origins to the local offices of the Canadian state.

Beyond Service

Beyond Service PDF Author: Greg McElligott
Publisher: University of Toronto Press
ISBN: 9780802047663
Category : Political Science
Languages : en
Pages : 350

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Book Description
Greg McElligott traces neoconservative labour market policy from its international origins to the local offices of the Canadian state.

Beyond Service Core Competency

Beyond Service Core Competency PDF Author: United States. Congress. House. Committee on Armed Services. Oversight and Investigations Subcommittee
Publisher:
ISBN:
Category : Military education
Languages : en
Pages : 200

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Book Description


Beyond Service Lies the Experience

Beyond Service Lies the Experience PDF Author: David Whitfield
Publisher: iUniverse
ISBN: 0595422829
Category : Business & Economics
Languages : en
Pages : 75

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Book Description
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce

Beyond Service Lies the Experience Revised Edition

Beyond Service Lies the Experience Revised Edition PDF Author: Whitfield David B.
Publisher: iUniverse
ISBN: 1440187061
Category : Business & Economics
Languages : en
Pages : 102

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Book Description
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce

Diversity Beyond Lip Service

Diversity Beyond Lip Service PDF Author: La'Wana Harris
Publisher: Berrett-Koehler Publishers
ISBN: 1523098686
Category : Business & Economics
Languages : en
Pages : 177

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Book Description
"La'Wana Harris has opened this coach's eyes to the power of coaching practices to create new paths for diversity and inclusion work—whether or not you are formally trained as a coach. Please read this book and help create workplaces with honest engagement and access for all." —Marshall Goldsmith, Thinkers 50 #1 Executive Coach and two-time #1 Leadership Thinker in the world The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La'Wana Harris's Inclusion Coaching method helps people realize that sharing power isn't the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter—people believe in diversity until they feel that they have to give something up. How do we talk them through this shift? La'Wana Harris introduces Inclusion Coaching, a new tool based on cutting-edge research that identifies the stages of preparation, implementation, and “self-work” necessary to help individuals, teams, and organizations build a sustainable culture of inclusion. Harris's six-stage COMMIT model—Commit to courageous action, Open your eyes and ears, Move beyond lip service, Make room for controversy and conflict, Invite new perspectives, and Tell the truth even when it hurts—provides a proven process for making people aware of their own conscious and unconscious biases and concrete steps to make inclusion an embedded reality. Harris offers managers and diversity coaches new models to empower everyone from employees to CEOs to “do” inclusion and address deep-rooted biases that are often invisible. She addresses the growing need to challenge bias and build authentic cultures where everyone can feel a sense of belonging.

Selfless Beyond Service

Selfless Beyond Service PDF Author: Pamela Zembiec
Publisher:
ISBN: 9781478729358
Category : Biography & Autobiography
Languages : en
Pages : 334

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Book Description
The Zembiec family was living the American dream. They had a wonderful daughter, a beautiful home and a promising future. All was just as Doug had promised his wife Pamela long before their wedding day in 2005. "If you think it, you will become it." Doug would always say. He, himself, was a much loved and respected Marine Corps Officer, who always turned his dreams into reality. On Friday, May 11, 2007, all those dreams were shattered when Doug was killed in action during a night mission in Badgdad, Iraq. Life would never be the same... Selfless Beyond Service takes you through the eyes and heart of Major Douglas Zembiec's widow, Pamela, as she recalls the days and months following his death while also taking you back in time to celebrate his life. His life, not only as a Marine, but as a husband, son and father.

Solidarity Beyond Bars

Solidarity Beyond Bars PDF Author: Jordan House
Publisher: Fernwood Publishing
ISBN: 1773635816
Category : Social Science
Languages : en
Pages : 232

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Book Description
Prisons don’t work, but prisoners do. Prisons are often critiqued as unjust, but we hear little about the daily labour of incarcerated workers — what they do, how they do it, who they do it for and under which conditions. Unions protect workers fighting for better pay and against discrimination and occupational health and safety concerns, but prisoners are denied this protection despite being the lowest paid workers with the least choice in what they do — the most vulnerable among the working class. Starting from the perspective that work during imprisonment is not “rehabilitative,” this book examines the reasons why people should care about prison labour and how prisoners have struggled to organize for labour power in the past. Unionizing incarcerated workers is critical for both the labour movement and struggles for prison justice, this book argues, to negotiate changes to working conditions as well as the power dynamics within prisons themselves.

Moving People to Deliver Services

Moving People to Deliver Services PDF Author: Aaditya Mattoo
Publisher: World Bank Publications
ISBN: 0821383655
Category : Political Science
Languages : en
Pages : 210

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Book Description
The WTO is today dealing with an issue that lies at the interface of two major challenges the world faces, trade liberalization and international migration. Greater freedom for the "temporary movement of individual service suppliers" is being negotiated under the General Agreement on Trade in Services (GATS). Conditions in many developed economies - ranging from aging populations to shortages of skilled labor - suggest that this may be a propitious time to put labor mobility squarely on the negotiating agenda. Yet there is limited awareness of how the GATS mechanism can be used to foster liber.

Beyond Valor

Beyond Valor PDF Author: Jon Erwin
Publisher: Thomas Nelson
ISBN: 1400216842
Category : History
Languages : en
Pages : 237

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Book Description
On April 12, 1945, a fleet of American B-29 bombers flew toward Japan. Their mission was simple: Stop World War II by burning the cities, factories, and military bases of the Japanese em­pire, thereby forcing an unconditional surrender. But it didn't go as planned. Beyond Valor is one soldier's extraordinary tale of bravery, faith, and devotion. Onboard one of the B-29s, the City of Los Angeles, a phosphorus bomb detonated inside the plane. Staff Sergeant Henry E. "Red" Erwin absorbed the blast of burning phosphorus and managed to throw the still-flaming bomb overboard be­fore collapsing from the third-degree burns that covered his body. Breaking protocol, the plane diverted to a military hospital at Iwo Jima. President Truman quickly ordered that Erwin be awarded the Medal of Honor, the highest honor of the American military. Drawn from in-depth interviews with eyewitnesses and deep archival research, Beyond Valor tells the gripping story of Erwin's life--from his upbringing in the suburbs of Birmingham, Alabama to his enduring commitment to supporting veterans. Beyond Valor gives you a front-row seat to Erwin's amazing life and legacy. Along the way, you'll learn: How Erwin's childhood in Birmingham shaped his faith and his family How a split-second decision changed the course of his life The countless ways that Erwin chose to give back to his fellow veterans after he returned home Beyond Valor is about more than that fateful day in April 1945. It's a story of one man's journey from the ultimate despair to a place beyond service, beyond honor, and beyond valor: a life illuminated by the light of God's love.

Spectrum Wars: The Rise of 5G and Beyond

Spectrum Wars: The Rise of 5G and Beyond PDF Author: Jennifer A. Manner
Publisher: Artech House
ISBN: 1630819174
Category : Technology & Engineering
Languages : en
Pages : 240

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Book Description
This exciting new book, which builds on the author’s previous book, Spectrum Wars: The Policy and Technology Debate, discusses the evolution of spectrum use and management caused by the rise of 5G and beyond in all wireless technologies, from terrestrial wireless, including mobile and fixed, to non-terrestrial including satellite and drone technologies. A survey of these new technologies and use cases are included, allowing the reader to understand the technical, operational, and commercial context of these systems. This book addresses how the traditional methods used in evaluating spectrum management have changed, including the use and need of low, medium, and high band spectrum to meet user demands and the use of tools such as spectrum sharing to make available much needed spectrum for 5G and beyond. The book also examines how governments are making additional spectrum available for all uses, including recent spectrum auctions, clearing, and shared networks. Public policy challenges, such as the digital divide and the impact of the pandemic, are explored in relation to their impact on spectrum management. Finally, the evolution to 6G that is already occurring, and the impact that 6G will likely have on spectrum management in the future, is reviewed. Written by an expert in the field, this book provides a thoughtful approach to the overall spectrum management regime from allocating spectrum to having it released into the market for 5G and beyond.