Beyond Service

Beyond Service PDF Author: Greg McElligott
Publisher: University of Toronto Press
ISBN: 9780802047663
Category : Political Science
Languages : en
Pages : 350

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Book Description
Greg McElligott traces neoconservative labour market policy from its international origins to the local offices of the Canadian state.

Beyond Service

Beyond Service PDF Author: Greg McElligott
Publisher: University of Toronto Press
ISBN: 9780802047663
Category : Political Science
Languages : en
Pages : 350

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Book Description
Greg McElligott traces neoconservative labour market policy from its international origins to the local offices of the Canadian state.

Beyond Service Core Competency

Beyond Service Core Competency PDF Author: United States. Congress. House. Committee on Armed Services. Oversight and Investigations Subcommittee
Publisher:
ISBN:
Category : Military education
Languages : en
Pages : 200

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Book Description


Diversity Beyond Lip Service

Diversity Beyond Lip Service PDF Author: La'Wana Harris
Publisher: Berrett-Koehler Publishers
ISBN: 1523098686
Category : Business & Economics
Languages : en
Pages : 177

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Book Description
"La'Wana Harris has opened this coach's eyes to the power of coaching practices to create new paths for diversity and inclusion work—whether or not you are formally trained as a coach. Please read this book and help create workplaces with honest engagement and access for all." —Marshall Goldsmith, Thinkers 50 #1 Executive Coach and two-time #1 Leadership Thinker in the world The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La'Wana Harris's Inclusion Coaching method helps people realize that sharing power isn't the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter—people believe in diversity until they feel that they have to give something up. How do we talk them through this shift? La'Wana Harris introduces Inclusion Coaching, a new tool based on cutting-edge research that identifies the stages of preparation, implementation, and “self-work” necessary to help individuals, teams, and organizations build a sustainable culture of inclusion. Harris's six-stage COMMIT model—Commit to courageous action, Open your eyes and ears, Move beyond lip service, Make room for controversy and conflict, Invite new perspectives, and Tell the truth even when it hurts—provides a proven process for making people aware of their own conscious and unconscious biases and concrete steps to make inclusion an embedded reality. Harris offers managers and diversity coaches new models to empower everyone from employees to CEOs to “do” inclusion and address deep-rooted biases that are often invisible. She addresses the growing need to challenge bias and build authentic cultures where everyone can feel a sense of belonging.

Beyond Service Lies the Experience

Beyond Service Lies the Experience PDF Author: David Whitfield
Publisher: iUniverse
ISBN: 0595422829
Category : Business & Economics
Languages : en
Pages : 75

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Book Description
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce

Beyond Service Lies the Experience Revised Edition

Beyond Service Lies the Experience Revised Edition PDF Author: Whitfield David B.
Publisher: iUniverse
ISBN: 1440187061
Category : Business & Economics
Languages : en
Pages : 102

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Book Description
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce

Selfless Beyond Service

Selfless Beyond Service PDF Author: Pamela Zembiec
Publisher:
ISBN: 9781478729358
Category : Biography & Autobiography
Languages : en
Pages : 334

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Book Description
The Zembiec family was living the American dream. They had a wonderful daughter, a beautiful home and a promising future. All was just as Doug had promised his wife Pamela long before their wedding day in 2005. "If you think it, you will become it." Doug would always say. He, himself, was a much loved and respected Marine Corps Officer, who always turned his dreams into reality. On Friday, May 11, 2007, all those dreams were shattered when Doug was killed in action during a night mission in Badgdad, Iraq. Life would never be the same... Selfless Beyond Service takes you through the eyes and heart of Major Douglas Zembiec's widow, Pamela, as she recalls the days and months following his death while also taking you back in time to celebrate his life. His life, not only as a Marine, but as a husband, son and father.

Beyond Repair?

Beyond Repair? PDF Author: Alison Crosby
Publisher: Rutgers University Press
ISBN: 0813598982
Category : History
Languages : en
Pages : 283

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Book Description
Winner of the 2021 Raphael Lemkin Book Award from the Institute for the Study of Genocide​ Honorable Mention, 2020 CALACS Book Prize​ Beyond Repair? explores Mayan women’s agency in the search for redress for harm suffered during the genocidal violence perpetrated by the Guatemalan state in the early 1980s at the height of the thirty-six-year armed conflict. The book draws on eight years of feminist participatory action research conducted with fifty-four Q’eqchi’, Kaqchikel, Chuj, and Mam women who are seeking truth, justice, and reparation for the violence they experienced during the war, and the women’s rights activists, lawyers, psychologists, Mayan rights activists, and researchers who have accompanied them as intermediaries for over a decade. Alison Crosby and M. Brinton Lykes use the concept of “protagonism” to deconstruct dominant psychological discursive constructions of women as “victims,” “survivors,” “selves,” “individuals,” and/or “subjects.” They argue that at different moments Mayan women have been actively engaged as protagonists in constructivist and discursive performances through which they have narrated new, mobile meanings of “Mayan woman,” repositioning themselves at the interstices of multiple communities and in their pursuit of redress for harm suffered.

Solidarity Beyond Bars

Solidarity Beyond Bars PDF Author: Jordan House
Publisher: Fernwood Publishing
ISBN: 1773635816
Category : Social Science
Languages : en
Pages : 232

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Book Description
Prisons don’t work, but prisoners do. Prisons are often critiqued as unjust, but we hear little about the daily labour of incarcerated workers — what they do, how they do it, who they do it for and under which conditions. Unions protect workers fighting for better pay and against discrimination and occupational health and safety concerns, but prisoners are denied this protection despite being the lowest paid workers with the least choice in what they do — the most vulnerable among the working class. Starting from the perspective that work during imprisonment is not “rehabilitative,” this book examines the reasons why people should care about prison labour and how prisoners have struggled to organize for labour power in the past. Unionizing incarcerated workers is critical for both the labour movement and struggles for prison justice, this book argues, to negotiate changes to working conditions as well as the power dynamics within prisons themselves.

Moving People to Deliver Services

Moving People to Deliver Services PDF Author: Aaditya Mattoo
Publisher: World Bank Publications
ISBN: 0821383655
Category : Political Science
Languages : en
Pages : 210

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Book Description
The WTO is today dealing with an issue that lies at the interface of two major challenges the world faces, trade liberalization and international migration. Greater freedom for the "temporary movement of individual service suppliers" is being negotiated under the General Agreement on Trade in Services (GATS). Conditions in many developed economies - ranging from aging populations to shortages of skilled labor - suggest that this may be a propitious time to put labor mobility squarely on the negotiating agenda. Yet there is limited awareness of how the GATS mechanism can be used to foster liber.

Annual Report of the Civil Service Commissioners of the City of Chicago

Annual Report of the Civil Service Commissioners of the City of Chicago PDF Author: Chicago (Ill.). Civil Service Commission
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 728

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Book Description