Author: Marjorie J. Porter
Publisher: Bloomsbury Publishing USA
ISBN: 1598847384
Category : Language Arts & Disciplines
Languages : en
Pages : 352
Book Description
In this book, experts in the field describe best practices based on their experiences in corporate libraries worldwide. With information driving today's global economy, corporate librarians must become even more proactive in their daily assignments. Best Practices for Corporate Libraries will help them do just that through a series of papers that offer an international array of opinion and practice methods. This book showcases current practices in corporate library functions and suggests best practices for current librarians. It also examines some of the changes in librarianship that have arisen from changes in how information is provided and how corporations are now organized. Topics covered include library service functions, return on investment, measurements and evaluation, collaboration, communication and outreach in corporations, managing changes in the corporation and in the library, and legal issues such as intellectual property concerns. Drawing from the experience of 25 contributors, the book includes chapters covering corporate libraries in the United States, United Kingdom, India, Barbados, and Nigeria.
Customer Service in Libraries
Author: Charles Harmon
Publisher: Scarecrow Press
ISBN: 0810887495
Category : Language Arts & Disciplines
Languages : en
Pages : 119
Book Description
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.
Publisher: Scarecrow Press
ISBN: 0810887495
Category : Language Arts & Disciplines
Languages : en
Pages : 119
Book Description
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.
Marketing for Special and Academic Libraries
Author: Valerie S. Gordon
Publisher: Rowman & Littlefield
ISBN: 1442262710
Category : Language Arts & Disciplines
Languages : en
Pages : 179
Book Description
Here’s an easy-to-follow, practical, easily-implementable, 21st-Century marketing book for academic and special libraries. Written by two practicing librarians who are passionate about communicating with users, the book provides both the inspiration and drive to market your library and practical tips and suggestions on how to do that effectively. Topics covered include: The process of planning a marketing campaign and how some time spent on planning at the outset can help keep you focused and help you determine your level of success. The importance of using brands and brand identity to help you establish your library’s brand and market that aggressively to your users and potential users. Brand consistency is stressed here. Marketing tools: Digital publications, Social media, Visual and print marketing materials, Personal interactions Events you can use throughout the year. For each topic, we will talk about best practices, what works, what often doesn’t, and we share best concise case studies from all types of academic and special libraries.
Publisher: Rowman & Littlefield
ISBN: 1442262710
Category : Language Arts & Disciplines
Languages : en
Pages : 179
Book Description
Here’s an easy-to-follow, practical, easily-implementable, 21st-Century marketing book for academic and special libraries. Written by two practicing librarians who are passionate about communicating with users, the book provides both the inspiration and drive to market your library and practical tips and suggestions on how to do that effectively. Topics covered include: The process of planning a marketing campaign and how some time spent on planning at the outset can help keep you focused and help you determine your level of success. The importance of using brands and brand identity to help you establish your library’s brand and market that aggressively to your users and potential users. Brand consistency is stressed here. Marketing tools: Digital publications, Social media, Visual and print marketing materials, Personal interactions Events you can use throughout the year. For each topic, we will talk about best practices, what works, what often doesn’t, and we share best concise case studies from all types of academic and special libraries.
Mobile Library Services
Author: Charles Harmon
Publisher: Scarecrow Press
ISBN: 0810887533
Category : Language Arts & Disciplines
Languages : en
Pages : 163
Book Description
Just as Andrew Carnegie’s support changed the landscape of public libraries in America, Apple’s launch of the iPhone on June 29, 2007 forever altered how people expected to interact with services. Libraries, like every other kind of organization, must now make their services—not just their catalogs—available on an array of mobile devices. Mobile Library Servicesprovides 11 proven ways to reach out to mobile users and increase your library’s relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of every type and size.
Publisher: Scarecrow Press
ISBN: 0810887533
Category : Language Arts & Disciplines
Languages : en
Pages : 163
Book Description
Just as Andrew Carnegie’s support changed the landscape of public libraries in America, Apple’s launch of the iPhone on June 29, 2007 forever altered how people expected to interact with services. Libraries, like every other kind of organization, must now make their services—not just their catalogs—available on an array of mobile devices. Mobile Library Servicesprovides 11 proven ways to reach out to mobile users and increase your library’s relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of every type and size.
E-learning in Libraries
Author: Charles Harmon
Publisher: Rowman & Littlefield
ISBN: 0810887509
Category : Education
Languages : en
Pages : 135
Book Description
If libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You'll find proven, successful ways of introducing online credit-based information literacy instruction, innovative methods for teaching critical thinking skills online, ways of using open source software in interactive learning, step-by-step guidance for instructional screencasting, ways to work with faculty on e-learning solutions through streaming video, and how a school library used e-learning to teach about the Holocaust. These stellar models offer solutions and feature the aspects you and your staff need because they recognize the problems you face. There's plenty here for all libraries to grab on to and implement to move learning from inside the library to where your users live and work.
Publisher: Rowman & Littlefield
ISBN: 0810887509
Category : Education
Languages : en
Pages : 135
Book Description
If libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You'll find proven, successful ways of introducing online credit-based information literacy instruction, innovative methods for teaching critical thinking skills online, ways of using open source software in interactive learning, step-by-step guidance for instructional screencasting, ways to work with faculty on e-learning solutions through streaming video, and how a school library used e-learning to teach about the Holocaust. These stellar models offer solutions and feature the aspects you and your staff need because they recognize the problems you face. There's plenty here for all libraries to grab on to and implement to move learning from inside the library to where your users live and work.
The Accidental Library Marketer
Author: Kathy Dempsey
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 316
Book Description
"The Accidental Library Marketer fills a need for library professionals and paraprofessionals who find themselves in an awkward position: They need to promote their libraries and services in the age of the internet, but they've never been taught how to do it effectively. This results-oriented A-to-Z guide by Kathy Dempsey--long-time editor of the Marketing Library Services newsletter--reveals the missing link between the everyday promotion librarians actually do and the "real marketing" that's guaranteed to assure funding, excite users, and build stronger community relationships. Combining real-life examples, expert advice, and checklists in a reader-friendly style, The Accidental Library Marketer is the complete how-to resource for successful library marketing and promotion."--Cover.
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 316
Book Description
"The Accidental Library Marketer fills a need for library professionals and paraprofessionals who find themselves in an awkward position: They need to promote their libraries and services in the age of the internet, but they've never been taught how to do it effectively. This results-oriented A-to-Z guide by Kathy Dempsey--long-time editor of the Marketing Library Services newsletter--reveals the missing link between the everyday promotion librarians actually do and the "real marketing" that's guaranteed to assure funding, excite users, and build stronger community relationships. Combining real-life examples, expert advice, and checklists in a reader-friendly style, The Accidental Library Marketer is the complete how-to resource for successful library marketing and promotion."--Cover.
Law Librarianship in Academic Libraries
Author: Yemisi Dina
Publisher: Chandos Publishing
ISBN: 0081001797
Category : Language Arts & Disciplines
Languages : en
Pages : 137
Book Description
In the last two decades, advancement in technology has transformed every aspect of librarianship. Law Librarianship in Academic Law Libraries discusses issues and model practices in academic law libraries. This text will help librarians and library school students understand the operation, resources and facilities that are available in the academic law library. It explains the practices and trends that are widely practiced in different parts of the world. This book describes the expectations of an aspiring professional with an interest in specializing in law librarianship; revealing facts pertaining to management and administration which are not necessarily taught in library schools. The first chapter introduces the history of academic law libraries, and defines law librarianship. The remaining chapters are dedicated to different aspects of law librarianship including the importance of emerging technologies and how they are implemented in the academic law libraries setting, finishing with a concluding chapter on global opportunities available for law librarians. - Provides an insight to academic law librarianship practices - Practical tips on building a career in academic law librarianship - Describes in detail the education and professional development opportunities for academic law librarianship - Features customized classification schemes that have been used in academic law libraries
Publisher: Chandos Publishing
ISBN: 0081001797
Category : Language Arts & Disciplines
Languages : en
Pages : 137
Book Description
In the last two decades, advancement in technology has transformed every aspect of librarianship. Law Librarianship in Academic Law Libraries discusses issues and model practices in academic law libraries. This text will help librarians and library school students understand the operation, resources and facilities that are available in the academic law library. It explains the practices and trends that are widely practiced in different parts of the world. This book describes the expectations of an aspiring professional with an interest in specializing in law librarianship; revealing facts pertaining to management and administration which are not necessarily taught in library schools. The first chapter introduces the history of academic law libraries, and defines law librarianship. The remaining chapters are dedicated to different aspects of law librarianship including the importance of emerging technologies and how they are implemented in the academic law libraries setting, finishing with a concluding chapter on global opportunities available for law librarians. - Provides an insight to academic law librarianship practices - Practical tips on building a career in academic law librarianship - Describes in detail the education and professional development opportunities for academic law librarianship - Features customized classification schemes that have been used in academic law libraries
Best Practices for Corporate Libraries
Author: Marjorie J. Porter
Publisher: Bloomsbury Publishing USA
ISBN: 1598847384
Category : Language Arts & Disciplines
Languages : en
Pages : 352
Book Description
In this book, experts in the field describe best practices based on their experiences in corporate libraries worldwide. With information driving today's global economy, corporate librarians must become even more proactive in their daily assignments. Best Practices for Corporate Libraries will help them do just that through a series of papers that offer an international array of opinion and practice methods. This book showcases current practices in corporate library functions and suggests best practices for current librarians. It also examines some of the changes in librarianship that have arisen from changes in how information is provided and how corporations are now organized. Topics covered include library service functions, return on investment, measurements and evaluation, collaboration, communication and outreach in corporations, managing changes in the corporation and in the library, and legal issues such as intellectual property concerns. Drawing from the experience of 25 contributors, the book includes chapters covering corporate libraries in the United States, United Kingdom, India, Barbados, and Nigeria.
Publisher: Bloomsbury Publishing USA
ISBN: 1598847384
Category : Language Arts & Disciplines
Languages : en
Pages : 352
Book Description
In this book, experts in the field describe best practices based on their experiences in corporate libraries worldwide. With information driving today's global economy, corporate librarians must become even more proactive in their daily assignments. Best Practices for Corporate Libraries will help them do just that through a series of papers that offer an international array of opinion and practice methods. This book showcases current practices in corporate library functions and suggests best practices for current librarians. It also examines some of the changes in librarianship that have arisen from changes in how information is provided and how corporations are now organized. Topics covered include library service functions, return on investment, measurements and evaluation, collaboration, communication and outreach in corporations, managing changes in the corporation and in the library, and legal issues such as intellectual property concerns. Drawing from the experience of 25 contributors, the book includes chapters covering corporate libraries in the United States, United Kingdom, India, Barbados, and Nigeria.
Fundamentals of Collection Development and Management
Author: Peggy Johnson
Publisher: American Library Association
ISBN: 0838916899
Category : Language Arts & Disciplines
Languages : en
Pages : 542
Book Description
As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.
Publisher: American Library Association
ISBN: 0838916899
Category : Language Arts & Disciplines
Languages : en
Pages : 542
Book Description
As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.
Fundamentals of Collection Development and Management, Fourth Edition
Author: Peggy Johnson
Publisher: American Library Association
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 542
Book Description
Technical Services Quarterly declared that the third edition “must now be considered the essential textbook for collection development and management … the first place to go for reliable and informative advice." For the fourth edition expert instructor and librarian Johnson has revised and freshened this resource to ensure its timeliness and continued excellence. Each chapter offers complete coverage of one aspect of collection development and management, including numerous suggestions for further reading and narrative case studies exploring the issues. Thorough consideration is given to traditional management topics such as organization of the collection, weeding, staffing, and policymaking;cooperative collection development and management;licenses, negotiation, contracts, maintaining productive relationships with vendors and publishers, and other important purchasing and budgeting topics;important issues such as the ways that changes in information delivery and access technologies continue to reshape the discipline, the evolving needs and expectations of library users, and new roles for subject specialists, all illustrated using updated examples and data; andmarketing, liaison activities, and outreach. As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.
Publisher: American Library Association
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 542
Book Description
Technical Services Quarterly declared that the third edition “must now be considered the essential textbook for collection development and management … the first place to go for reliable and informative advice." For the fourth edition expert instructor and librarian Johnson has revised and freshened this resource to ensure its timeliness and continued excellence. Each chapter offers complete coverage of one aspect of collection development and management, including numerous suggestions for further reading and narrative case studies exploring the issues. Thorough consideration is given to traditional management topics such as organization of the collection, weeding, staffing, and policymaking;cooperative collection development and management;licenses, negotiation, contracts, maintaining productive relationships with vendors and publishers, and other important purchasing and budgeting topics;important issues such as the ways that changes in information delivery and access technologies continue to reshape the discipline, the evolving needs and expectations of library users, and new roles for subject specialists, all illustrated using updated examples and data; andmarketing, liaison activities, and outreach. As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.
Profiles of Best Practices in Academic Library Interlibrary Loan
Author: Paul Kelsey
Publisher: Primary Research Group Inc
ISBN: 157440122X
Category : Academic libraries
Languages : en
Pages : 112
Book Description
The study profiles the interlibrary loan efforts of nine leading American colleges: the University of Texas at Arlington, Tulane University, the University of Minnesota, Indiana University-Purdue University Indianapolis, Brigham Young University, the University of Tennessee, Colorado State University, Oberlin College and Stony Brook University. The libraries interviewed shared their thoughts on a broad range of topics including but not restricted to: workflow management, productivity measures, departmental organization, budgets and spending trends, service to distance learning students, copyright and licensing issues, measures for special collections, automation and software use, use of institutional repositories and open access publications, shipping costs and procedures, and many other facets of academic interlibrary loan management. The purpose of the report is to define and diffuse best practices by profiling measures taken by nine leading institutions of higher education. Although the report contains much useful quantitative information, especially relating to budgets and employment, the focus in this report is on a journalistic narrative explaining departmental goals, procedures and practices and evaluating results.
Publisher: Primary Research Group Inc
ISBN: 157440122X
Category : Academic libraries
Languages : en
Pages : 112
Book Description
The study profiles the interlibrary loan efforts of nine leading American colleges: the University of Texas at Arlington, Tulane University, the University of Minnesota, Indiana University-Purdue University Indianapolis, Brigham Young University, the University of Tennessee, Colorado State University, Oberlin College and Stony Brook University. The libraries interviewed shared their thoughts on a broad range of topics including but not restricted to: workflow management, productivity measures, departmental organization, budgets and spending trends, service to distance learning students, copyright and licensing issues, measures for special collections, automation and software use, use of institutional repositories and open access publications, shipping costs and procedures, and many other facets of academic interlibrary loan management. The purpose of the report is to define and diffuse best practices by profiling measures taken by nine leading institutions of higher education. Although the report contains much useful quantitative information, especially relating to budgets and employment, the focus in this report is on a journalistic narrative explaining departmental goals, procedures and practices and evaluating results.