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Author: Whalen
Publisher:
ISBN: 9780538600491
Category :
Languages : en
Pages :
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Book Description
Author: Whalen
Publisher:
ISBN: 9780538600491
Category :
Languages : en
Pages :
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Book Description
Author: Patricia M. Whalen
Publisher:
ISBN: 9780538276139
Category : Office practice
Languages : en
Pages : 62
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Book Description
Author: Whalen
Publisher: Thomson South-Western
ISBN: 9780538114707
Category : Business & Economics
Languages : en
Pages : 278
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Book Description
Author: Whalen
Publisher: Thomson South-Western
ISBN: 9780538601085
Category :
Languages : en
Pages :
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Book Description
Author: The School of Life
Publisher: School of Life Press
ISBN: 9780995753587
Category :
Languages : en
Pages : 0
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Book Description
An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them. Modern businesses place huge emphasis on technical training. And yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace. This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen. The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavouring to change the culture within organisations around the world through teaching teams the art of emotional intelligence. It shows us not only how to be a more effective worker, but a more well-balanced human too.
Author: Jerome M. Rosow
Publisher:
ISBN:
Category : Adult education
Languages : en
Pages : 122
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Book Description
Author: Calvin H. P. Pava
Publisher: Simon and Schuster
ISBN: 0029249708
Category : Office equipment and supplies
Languages : en
Pages : 216
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Book Description
"The first book to combine in one account the technical and social aspects of office organization." Eric Trist The new electronic office technology has been much praised for the increased speed, precision, and memory capacities it offers office management. But do these improvements mean increased productivity? Not by themselves, says Calvin Pava. Equally important to the high performance of office work will be its organization -- not only of clerical support personnel and equipment, but of management and staff professionals. This book is the first to define the organizational challenge posed to management by new office technology. Calvin Pava breaks the myth that these are simple issues for technical solution alone. Based on research conducted at the Harvard Business School, "Managing New Office Technology" takes a method of organization design with a proven track record in industrial settings, and shows how this organizational self-analysis and self-directed change can be applied successfully to offices. Using "sociotechnical design" -- a method that takes into account both the technology and structure of work -- Pava shows how changes in an office's organization can lead to more satisfying and productive results. The goal -- and the proven achievement -- of "sociotechnical design" is to organize people, work, and their tools so their efforts are efficiently complementary. At the core of "Managing New Office Technology" are three detailed case studies that show the principles of "sociotechnical design" at work. These examples of the planning, designing, and implementing of organizational change in an order processing customer service department, a computer systemsfirm, and a payroll department, show step by step how to apply the procedure across a broad range of different activities. Unlike other books on the subject, which deal principally with clerical work and show little interest in bridging the gap between theory and application, "Managing New Office Technology" extends to address "the work of management and staff professionals," and shows "how reorganizing is done." Moreover, recognizing that outside interests have a stake in the effects of technological development in offices, Pava provides a framework for addressing the concerns of such groups as displaced professionals, minorities, middle managers, clerical support staff, old workers, young workers, and organized labor. A glossary of terms and an afterword by Eric Trist, originator of the sociotechnical approach, round out this long-awaited work. For managers concerned about astute deployment of new office technology and for those who are also anxious about the larger implications for society of the growth of automation in offices, Calvin Pava's "Managing New Office Technology" will be required reading.
Author: Jennifer Wilkins
Publisher: iUniverse
ISBN: 1475971141
Category : Education
Languages : en
Pages : 380
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Book Description
Improve your vocabulary skills for the office and daily life with an easy-to-follow workbook that teaches you the facts you need to know to complete office tasks. Jennifer Wilkins, who helps adult learners achieve academic and vocational success as the owner of Pathways Educational Services, an adult learning centre, provides lessons, exercises, and strategies to help you further your career as an office professional. The workbook includes twelve modules and three review sections. The exercises introduce 365 words that are related to general office work. Each module begins with a list of words and their definitions to help complete the exercises that follow, and there are 142 exercises to complete. Whether you’re seeking help with a secondary-school business, an English as a Second Language program, or other training geared toward essential skills development, this workbook can help you. Get the tools you need to develop vocabulary and vocational skills, improve reading and oral communication skills, enhance problem-solving skills, and boost spelling and phonics skills. Success is right around the corner, and getting there can be quick when you use Essential Skills: A General Office Vocabulary-Building Workbook.
Author:
Publisher:
ISBN:
Category : Office practice
Languages : en
Pages : 608
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Book Description
Author: Judith C. Simon
Publisher:
ISBN: 9780471829904
Category : Business communication
Languages : en
Pages : 507
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Book Description
This is a text/workbook offering a learn by doing approach to skills in the modern office environment. Each subject covered is followed by exercises to put the concepts into practice immediately.
