Author: Steve Player
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
Book Description
Penetrating case studies from around the globe. Arthur Andersen's Global Lessons in Activity-Based Management uses a wealth of case studies from around the world to illustrate how ABM is a global tool that works. Drawn from the experiences of fourteen different organizations in seven different countries, these studies illustrate how companies understand the work performed in their organizations and how this understanding can make any company more profitable. Each case study describes the conversion strategy selected by the implementation team, recounts the successes and challenges of the strategy, and explains how problems were avoided or overcome. These case studies, written by actual members of the implementation teams involved, reveal how ABM was used to: * Identify the cost of services and determine customer profitability in a Brazilian bank * Improve profitability through better decision making at a Canadian service-distribution firm * Turn a Portuguese telephone monopoly into a market competitor * Help a French manufacturing firm boost its profitability * Uncover new opportunities for improvement in a U.S. utility * And much more Loaded with important insights, practical tips, and a large portion of hard-won wisdom, this book is a must have for anyone who wants to use activity-based management to build a stronger, more profitable, more effective organization.
Arthur Andersen's Global Lessons in Activity-Based Management
Author: Steve Player
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
Book Description
Penetrating case studies from around the globe. Arthur Andersen's Global Lessons in Activity-Based Management uses a wealth of case studies from around the world to illustrate how ABM is a global tool that works. Drawn from the experiences of fourteen different organizations in seven different countries, these studies illustrate how companies understand the work performed in their organizations and how this understanding can make any company more profitable. Each case study describes the conversion strategy selected by the implementation team, recounts the successes and challenges of the strategy, and explains how problems were avoided or overcome. These case studies, written by actual members of the implementation teams involved, reveal how ABM was used to: * Identify the cost of services and determine customer profitability in a Brazilian bank * Improve profitability through better decision making at a Canadian service-distribution firm * Turn a Portuguese telephone monopoly into a market competitor * Help a French manufacturing firm boost its profitability * Uncover new opportunities for improvement in a U.S. utility * And much more Loaded with important insights, practical tips, and a large portion of hard-won wisdom, this book is a must have for anyone who wants to use activity-based management to build a stronger, more profitable, more effective organization.
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
Book Description
Penetrating case studies from around the globe. Arthur Andersen's Global Lessons in Activity-Based Management uses a wealth of case studies from around the world to illustrate how ABM is a global tool that works. Drawn from the experiences of fourteen different organizations in seven different countries, these studies illustrate how companies understand the work performed in their organizations and how this understanding can make any company more profitable. Each case study describes the conversion strategy selected by the implementation team, recounts the successes and challenges of the strategy, and explains how problems were avoided or overcome. These case studies, written by actual members of the implementation teams involved, reveal how ABM was used to: * Identify the cost of services and determine customer profitability in a Brazilian bank * Improve profitability through better decision making at a Canadian service-distribution firm * Turn a Portuguese telephone monopoly into a market competitor * Help a French manufacturing firm boost its profitability * Uncover new opportunities for improvement in a U.S. utility * And much more Loaded with important insights, practical tips, and a large portion of hard-won wisdom, this book is a must have for anyone who wants to use activity-based management to build a stronger, more profitable, more effective organization.
Activity-Based Cost Management
Author: Gary Cokins
Publisher: John Wiley & Sons
ISBN: 0471217271
Category : Business & Economics
Languages : en
Pages : 385
Book Description
Bedingt durch das Internetzeitalter verlagert sich die Marktmacht mehr und mehr Richtung Verbraucher. Dadurch werden Unternehmen gezwungen, ihre Preise niedrig zu halten, wenn sie weiterhin wettbewerbsfähig bleiben und ihre Gewinne steigern wollen. Die Zauberformel, für die Verwirklichung dieses Ziels heisst: 'Activity-Based Costing and Management' (ABC/M) - das sich aus Prozesskostenrechung und Prozesskosten-Management zusammensetzt. Es liefert die Daten, mit deren Hilfe die beiden kritischen Managementstrategien - niedrige Preise und höhere Gewinne - erfolgreich umgesetzt werden können. Aber ABC/M liefert nicht nur ein genaueres Bild der Unternehmenskosten, sondern gleichzeitig wichtige Informationen, um bessere Entscheidungen zu treffen, höhere Gewinne zu erzielen und ein effektiveres Kostenmanagement zu betreiben. "Activity-Based Cost Management" ist ein praktischer Leitfaden, der speziell für Führungskräfte konzipiert wurde und anschaulich erklärt, wie ein ABC/M-Modell funktioniert, und wie man es schnell und problemlos in die Praxis umsetzt. Autor Gary Cokins, ein führender internationaler Experte auf diesem Gebiet, gibt Ihnen hier die Mittel an die Hand, ein effizientes ABC/M-Modell zu entwickeln und erfolgreich in Ihrem Unternehmen einzusetzen. Verständlich und unterhaltsam geschreiben. Ein maßgeblicher und unverzichtbarer Leitfaden zu einem topaktuellen Thema.
Publisher: John Wiley & Sons
ISBN: 0471217271
Category : Business & Economics
Languages : en
Pages : 385
Book Description
Bedingt durch das Internetzeitalter verlagert sich die Marktmacht mehr und mehr Richtung Verbraucher. Dadurch werden Unternehmen gezwungen, ihre Preise niedrig zu halten, wenn sie weiterhin wettbewerbsfähig bleiben und ihre Gewinne steigern wollen. Die Zauberformel, für die Verwirklichung dieses Ziels heisst: 'Activity-Based Costing and Management' (ABC/M) - das sich aus Prozesskostenrechung und Prozesskosten-Management zusammensetzt. Es liefert die Daten, mit deren Hilfe die beiden kritischen Managementstrategien - niedrige Preise und höhere Gewinne - erfolgreich umgesetzt werden können. Aber ABC/M liefert nicht nur ein genaueres Bild der Unternehmenskosten, sondern gleichzeitig wichtige Informationen, um bessere Entscheidungen zu treffen, höhere Gewinne zu erzielen und ein effektiveres Kostenmanagement zu betreiben. "Activity-Based Cost Management" ist ein praktischer Leitfaden, der speziell für Führungskräfte konzipiert wurde und anschaulich erklärt, wie ein ABC/M-Modell funktioniert, und wie man es schnell und problemlos in die Praxis umsetzt. Autor Gary Cokins, ein führender internationaler Experte auf diesem Gebiet, gibt Ihnen hier die Mittel an die Hand, ein effizientes ABC/M-Modell zu entwickeln und erfolgreich in Ihrem Unternehmen einzusetzen. Verständlich und unterhaltsam geschreiben. Ein maßgeblicher und unverzichtbarer Leitfaden zu einem topaktuellen Thema.
Activity-Based Management
Author: Steve Player
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 294
Book Description
"We believe the results of this work deliver up some valuable lessons for any company thinking about ABM, about to start ABM, or recovering from a failure with ABM. . . . We hope our views on the pitfalls that impede successful implementation of ABM help the reader and that by book's end, you'll be as convinced as we are that ABM can be a key weapon in today's international business arena."-from the Preface Now revised and expanded, Activity-Based Management covers the tools and techniques needed to implement ABM as smoothly as possible and use it to its maximum potential over the long-term. Along with revealing case studies from companies across industries, this comprehensive resource includes thirty lessons to be learned in three crucial areas: starting off right, developing the pilot, and moving from pilot to mainstream. Instrumental in decreasing or eliminating misallocation and misinformation, activity-based management (ABM) is a discipline that focuses on the management of activities as the route to improving the value received by the customer and the profit achieved by providing this value. While a host of Fortune 500 and other growth companies are using ABM, not all are doing so with maximum results, demonstrating clearly that proper application requires certain tools and techniques. The fundamentals needed for the effective deployment of ABM are presented and explained in this comprehensive resource, now completely revised and updated. Edited by Steve Player and David E. Keys, with cases written by members of Arthur Andersen's Advanced Cost Management Practice, Activity-Based Management defines what kind of organization should employ ABM, why it should be implemented, and how it can link with other improvement initiatives to enhance a company's management performance. Along with straightforward guidelines on ABM do's, Player and Keys offer important details on the don'ts, highlighting thirty lessons to be learned in three crucial areas: getting off to the right start, developing the pilot, and moving from pilot to mainstream. Covering potential pitfalls, as well as what to do to overcome them, the authors pinpoint such problems as unclear objectives, misallocation of costs, inadequate software, and poor project management. For a frontline perspective, Activity-Based Management features revealing case studies from various corporations. Presenting their experiences with ABM and activity-based costing (ABC), these firsthand accounts examine a wide range of topics, including using storyboarding to develop ABM systems, how to use ABM for profitability, using ABM to support reengineering, and using ABC for target-costing, activity-based budgeting, and benchmarking. In addition, the next wave of tools are examined. These include customer profitability, revenue profitability, performance management systems, target costing, and reporting ABC information. Packed with proven strategies and practical tips, this accessible and exhaustive resource is indispensable reading for anyone looking to implement activity-based management smoothly and successfully. Jacket Design: Andrew Liefer.
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 294
Book Description
"We believe the results of this work deliver up some valuable lessons for any company thinking about ABM, about to start ABM, or recovering from a failure with ABM. . . . We hope our views on the pitfalls that impede successful implementation of ABM help the reader and that by book's end, you'll be as convinced as we are that ABM can be a key weapon in today's international business arena."-from the Preface Now revised and expanded, Activity-Based Management covers the tools and techniques needed to implement ABM as smoothly as possible and use it to its maximum potential over the long-term. Along with revealing case studies from companies across industries, this comprehensive resource includes thirty lessons to be learned in three crucial areas: starting off right, developing the pilot, and moving from pilot to mainstream. Instrumental in decreasing or eliminating misallocation and misinformation, activity-based management (ABM) is a discipline that focuses on the management of activities as the route to improving the value received by the customer and the profit achieved by providing this value. While a host of Fortune 500 and other growth companies are using ABM, not all are doing so with maximum results, demonstrating clearly that proper application requires certain tools and techniques. The fundamentals needed for the effective deployment of ABM are presented and explained in this comprehensive resource, now completely revised and updated. Edited by Steve Player and David E. Keys, with cases written by members of Arthur Andersen's Advanced Cost Management Practice, Activity-Based Management defines what kind of organization should employ ABM, why it should be implemented, and how it can link with other improvement initiatives to enhance a company's management performance. Along with straightforward guidelines on ABM do's, Player and Keys offer important details on the don'ts, highlighting thirty lessons to be learned in three crucial areas: getting off to the right start, developing the pilot, and moving from pilot to mainstream. Covering potential pitfalls, as well as what to do to overcome them, the authors pinpoint such problems as unclear objectives, misallocation of costs, inadequate software, and poor project management. For a frontline perspective, Activity-Based Management features revealing case studies from various corporations. Presenting their experiences with ABM and activity-based costing (ABC), these firsthand accounts examine a wide range of topics, including using storyboarding to develop ABM systems, how to use ABM for profitability, using ABM to support reengineering, and using ABC for target-costing, activity-based budgeting, and benchmarking. In addition, the next wave of tools are examined. These include customer profitability, revenue profitability, performance management systems, target costing, and reporting ABC information. Packed with proven strategies and practical tips, this accessible and exhaustive resource is indispensable reading for anyone looking to implement activity-based management smoothly and successfully. Jacket Design: Andrew Liefer.
Activity Based Costing (Abc) Model for Higher Education Institutions
Author: Jamalludin Helmi Hashim
Publisher: Partridge Publishing Singapore
ISBN: 1543745857
Category : Education
Languages : en
Pages : 135
Book Description
ACTIVITY BASED COSTING (ABC) MODEL FOR HIGHER EDUCATION INSTITUTIONS: A BASIC GUIDE TO THE MODEL DEVELOPMENT The rise of operating costs in Higher Education Institution all over the world forced concerns universities management to adopt a better costing system, i.e. Activity Based Costing (ABC). As evidently proven in many other setting, the benefits of ABC shall also apply to the higher education institutions (HEI) setting. The book presents a basic and step by step guide of the ABC model development process in HEI, which consist of three cost objects including Teaching and Learning, Research and Professional and Community Service. It also concludes the candidates of the possible “drivers” (resources drivers and activities drivers) which determine the accuracy of cost figure for every “cost object” in HEI and as a starting point towards the success.
Publisher: Partridge Publishing Singapore
ISBN: 1543745857
Category : Education
Languages : en
Pages : 135
Book Description
ACTIVITY BASED COSTING (ABC) MODEL FOR HIGHER EDUCATION INSTITUTIONS: A BASIC GUIDE TO THE MODEL DEVELOPMENT The rise of operating costs in Higher Education Institution all over the world forced concerns universities management to adopt a better costing system, i.e. Activity Based Costing (ABC). As evidently proven in many other setting, the benefits of ABC shall also apply to the higher education institutions (HEI) setting. The book presents a basic and step by step guide of the ABC model development process in HEI, which consist of three cost objects including Teaching and Learning, Research and Professional and Community Service. It also concludes the candidates of the possible “drivers” (resources drivers and activities drivers) which determine the accuracy of cost figure for every “cost object” in HEI and as a starting point towards the success.
Inside Arthur Andersen
Author: Susan Elaine Squires
Publisher: FT Press
ISBN: 0131408968
Category : Business & Economics
Languages : en
Pages : 209
Book Description
The authors bring their unique insights to a close-range observation of Andersen's culture that has continued for more than 15 years. They first review Andersen's unique history and role; its traditionally careful attention to "enculturing" new employees via mentoring, social networking, rewards and punishments; and its social structure characterized by personal, "familial" relationships. Next, they narrate two decades of change at Andersen, showing how the firm's tightly integrated cultural system gradually began to devolve, rapidly coming apart in the wake of the 1990s new economy revolution. The book concludes with an insightful discussion of the systemic cultural and business factors that placed Andersen and many other organizations at risk, along with a realistic assessment of the proposed reforms.
Publisher: FT Press
ISBN: 0131408968
Category : Business & Economics
Languages : en
Pages : 209
Book Description
The authors bring their unique insights to a close-range observation of Andersen's culture that has continued for more than 15 years. They first review Andersen's unique history and role; its traditionally careful attention to "enculturing" new employees via mentoring, social networking, rewards and punishments; and its social structure characterized by personal, "familial" relationships. Next, they narrate two decades of change at Andersen, showing how the firm's tightly integrated cultural system gradually began to devolve, rapidly coming apart in the wake of the 1990s new economy revolution. The book concludes with an insightful discussion of the systemic cultural and business factors that placed Andersen and many other organizations at risk, along with a realistic assessment of the proposed reforms.
Ebook: Managerial Accounting - Global Edition
Author: Ronald Hilton
Publisher: McGraw Hill
ISBN: 007717061X
Category : Business & Economics
Languages : en
Pages : 851
Book Description
We are pleased to present this Global Edition, which has been developed specifically to acquaint students of business with the fundamental tools of managerial accounting and to promote their understanding of the dramatic ways in which business is changing. The emphasis is on teaching students to use accounting information to best manage an organization. Each chapter is written around a realistic business or focus company that guides the reader through the topics of that chapter. There is significant coverage of contemporary topics such as activity-based costing, target costing, the value chain, customer profitability analysis, and throughput costing while also including traditional topics such as job-order costing, budgeting, and performance evaluation. Many of the real-world examples in the Management Accounting Practice boxes have been revised and updated to make them more current and several new examples have been added. This Global Edition has been adapted to meet the needs of courses outside the United States and does not align with the instructor and student resources available with the U.S. edition.
Publisher: McGraw Hill
ISBN: 007717061X
Category : Business & Economics
Languages : en
Pages : 851
Book Description
We are pleased to present this Global Edition, which has been developed specifically to acquaint students of business with the fundamental tools of managerial accounting and to promote their understanding of the dramatic ways in which business is changing. The emphasis is on teaching students to use accounting information to best manage an organization. Each chapter is written around a realistic business or focus company that guides the reader through the topics of that chapter. There is significant coverage of contemporary topics such as activity-based costing, target costing, the value chain, customer profitability analysis, and throughput costing while also including traditional topics such as job-order costing, budgeting, and performance evaluation. Many of the real-world examples in the Management Accounting Practice boxes have been revised and updated to make them more current and several new examples have been added. This Global Edition has been adapted to meet the needs of courses outside the United States and does not align with the instructor and student resources available with the U.S. edition.
Advances in Management Accounting
Author: Chris Akroyd
Publisher: Emerald Group Publishing
ISBN: 1837539189
Category : Business & Economics
Languages : en
Pages : 161
Book Description
Volume 35 of Advances in Management Accounting features a diverse range of authors from Australia, Canada, New Zealand and the United States of America, focusing on theoretically sound and practical management accounting research which has a cutting-edge and wide-reaching appeal to both academics and practitioners.
Publisher: Emerald Group Publishing
ISBN: 1837539189
Category : Business & Economics
Languages : en
Pages : 161
Book Description
Volume 35 of Advances in Management Accounting features a diverse range of authors from Australia, Canada, New Zealand and the United States of America, focusing on theoretically sound and practical management accounting research which has a cutting-edge and wide-reaching appeal to both academics and practitioners.
Driving Value Using Activity-Based Budgeting
Author: James A. Brimson
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
Book Description
In today's highly pressurized business environment, creating value is the number one priority for organizations. The key to achieving this is having a budget and accounting system that supports long-term goals. More and more organizations are now turning to activity-based budgeting (ABB), an innovative approach that can help organizations become more competitive by linking the budgeting process to organization strategy. Explaining the importance of budgeting by activities rather than by cost elements, this resource is a practical how-to that covers the essentials of Driving Value Using Activity-Based Budgeting.
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
Book Description
In today's highly pressurized business environment, creating value is the number one priority for organizations. The key to achieving this is having a budget and accounting system that supports long-term goals. More and more organizations are now turning to activity-based budgeting (ABB), an innovative approach that can help organizations become more competitive by linking the budgeting process to organization strategy. Explaining the importance of budgeting by activities rather than by cost elements, this resource is a practical how-to that covers the essentials of Driving Value Using Activity-Based Budgeting.
Encyclopedia of Production and Manufacturing Management
Author: Paul M. Swamidass
Publisher: Springer Nature
ISBN: 1402006128
Category : Business & Economics
Languages : en
Pages : 1012
Book Description
The Encyclopedia of Production and Manufacturing Management is an encyclopedia that has been developed to serve this field as the fundamental reference work. Over the past twenty years, the field of production and operations management has grown more rapidly than ever and consequently its boundaries have been stretched in all directions. For example, in the last two decades, production and manufacturing management absorbed in rapid succession several new production management concepts: manufacturing strategy, focused factory, just-in-time manufacturing, concurrent engineering, total quality management, supply chain management, flexible manufacturing systems, lean production, and mass customization, to name a few. This explosive growth makes the need for this volume abundantly clear. The manufacturing industry thinks and acts more broadly than it did several decades ago. The most notable change has been the need for manufacturing managers to think in technological, strategic and competitive terms. This is a very favorable development, and it leads to manufacturing success. The entries in this encyclopedia include the most recent technical and strategic innovations in production and manufacturing management. The encyclopedia consists of articles of varying lengths. The longer articles on important concepts and practices range from five to fifteen pages. There are about 100 such articles written by nearly 100 authors from around the world. In addition, there are over 1000 shorter entries on concepts, practices and principles. The range of topics and depth of coverage is intended to suit both student and professional audiences. The shorter entries provide digests of unfamiliar and complicated subjects. Difficult subjects are made intelligible to the reader without oversimplification. The strategic and technological perspectives on various topics give this Encyclopedia its distinctiveness and uniqueness. The world of manufacturing today is increasingly competitive. It is apparent that manufacturers must respond to these competitive pressures with technical and strategic innovation. This encyclopedia has been developed to help researchers, students and those in the manufacturing industry to understand and implement these ongoing changes in the field.
Publisher: Springer Nature
ISBN: 1402006128
Category : Business & Economics
Languages : en
Pages : 1012
Book Description
The Encyclopedia of Production and Manufacturing Management is an encyclopedia that has been developed to serve this field as the fundamental reference work. Over the past twenty years, the field of production and operations management has grown more rapidly than ever and consequently its boundaries have been stretched in all directions. For example, in the last two decades, production and manufacturing management absorbed in rapid succession several new production management concepts: manufacturing strategy, focused factory, just-in-time manufacturing, concurrent engineering, total quality management, supply chain management, flexible manufacturing systems, lean production, and mass customization, to name a few. This explosive growth makes the need for this volume abundantly clear. The manufacturing industry thinks and acts more broadly than it did several decades ago. The most notable change has been the need for manufacturing managers to think in technological, strategic and competitive terms. This is a very favorable development, and it leads to manufacturing success. The entries in this encyclopedia include the most recent technical and strategic innovations in production and manufacturing management. The encyclopedia consists of articles of varying lengths. The longer articles on important concepts and practices range from five to fifteen pages. There are about 100 such articles written by nearly 100 authors from around the world. In addition, there are over 1000 shorter entries on concepts, practices and principles. The range of topics and depth of coverage is intended to suit both student and professional audiences. The shorter entries provide digests of unfamiliar and complicated subjects. Difficult subjects are made intelligible to the reader without oversimplification. The strategic and technological perspectives on various topics give this Encyclopedia its distinctiveness and uniqueness. The world of manufacturing today is increasingly competitive. It is apparent that manufacturers must respond to these competitive pressures with technical and strategic innovation. This encyclopedia has been developed to help researchers, students and those in the manufacturing industry to understand and implement these ongoing changes in the field.
Implementing Activity-Based Management in Daily Operations
Author: John A. Miller
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 264
Book Description
A practical, applications-rich guide to this new cost management methodology Implementing Activity-Based MANAGEMENT In Daily Operations John Miller's lucid presentation of the principles and practice of activity-based management and activity-based costing makes this book required reading for all managers, accountants, and financial officers. Now generally recognized as a more accurate method of determining the relative profitability of various business activities, ABM has become a valuable new tool for management decision making. Miller, whose experience includes the implementation of ABM at Fortune 500 companies, provides step-by-step guidance to its use and benefits: Overview of ABM, including basic principles, benefits, uses, various approaches, and implementation models Basic techniques of activity/product costing, with comparisons between traditional methods and ABM Activity analysis—how to define processes, activities, cost-drivers, and goals Data gathering for ABM—collection techniques and interviews Examples of real-life implementation plans and situations, drawn from a variety of organizations Ongoing system requirements, planning, and performance measurement Activity-based management and activity-based costing (ABM/ABC) have brought about a sea change in cost management systems. Growing largely out of the work of the Texas-based Consortium for Advanced Manufacturing-International (CAM-I), ABC has, according to BusinessWeek, introduced "new rules for cost management as investment justification, product costing, the total life-cycle costs of products, and how to define better measures of manufacturing performance." Since it was first introduced in 1985, ABM/ABC has evolved considerably and has been applied in service companies, utilities, telecommunications, and government agencies. The use of activity-based management techniques has resulted in a much more accurate determination of the relative profitability of various business activities and, therefore, more profitable management decisions. This clearly written, example-rich book shows managers, accountants, and financial officers how to put activity-based accounting into practice as quickly and efficiently as possible. This book includes ABM Best Practices identified by CAM-I and the American Productivity and Quality Center in a recently completed land-mark study. Implementing Activity-Based Management in Daily Operations provides step-by-step guidance on how to implement ABM at the level of daily process operations, and demonstrates, through numerous detailed examples, its benefits for cost management. Applications to a variety of organizations are covered, including service companies, government agencies, and process industries. Practical linkages between ABM/ABC and Total Quality Management and Business Process Reengineering are explained and illustrated. Implementing Activity-Based Man-agement in Daily Operations covers all aspects of ABM, from activity/product costing, through activity analysis and data gathering, to on-going system requirements and full integration. It is designed for all members of an organization involved in reaping the significant benefits of this new cost management methodology.
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 264
Book Description
A practical, applications-rich guide to this new cost management methodology Implementing Activity-Based MANAGEMENT In Daily Operations John Miller's lucid presentation of the principles and practice of activity-based management and activity-based costing makes this book required reading for all managers, accountants, and financial officers. Now generally recognized as a more accurate method of determining the relative profitability of various business activities, ABM has become a valuable new tool for management decision making. Miller, whose experience includes the implementation of ABM at Fortune 500 companies, provides step-by-step guidance to its use and benefits: Overview of ABM, including basic principles, benefits, uses, various approaches, and implementation models Basic techniques of activity/product costing, with comparisons between traditional methods and ABM Activity analysis—how to define processes, activities, cost-drivers, and goals Data gathering for ABM—collection techniques and interviews Examples of real-life implementation plans and situations, drawn from a variety of organizations Ongoing system requirements, planning, and performance measurement Activity-based management and activity-based costing (ABM/ABC) have brought about a sea change in cost management systems. Growing largely out of the work of the Texas-based Consortium for Advanced Manufacturing-International (CAM-I), ABC has, according to BusinessWeek, introduced "new rules for cost management as investment justification, product costing, the total life-cycle costs of products, and how to define better measures of manufacturing performance." Since it was first introduced in 1985, ABM/ABC has evolved considerably and has been applied in service companies, utilities, telecommunications, and government agencies. The use of activity-based management techniques has resulted in a much more accurate determination of the relative profitability of various business activities and, therefore, more profitable management decisions. This clearly written, example-rich book shows managers, accountants, and financial officers how to put activity-based accounting into practice as quickly and efficiently as possible. This book includes ABM Best Practices identified by CAM-I and the American Productivity and Quality Center in a recently completed land-mark study. Implementing Activity-Based Management in Daily Operations provides step-by-step guidance on how to implement ABM at the level of daily process operations, and demonstrates, through numerous detailed examples, its benefits for cost management. Applications to a variety of organizations are covered, including service companies, government agencies, and process industries. Practical linkages between ABM/ABC and Total Quality Management and Business Process Reengineering are explained and illustrated. Implementing Activity-Based Man-agement in Daily Operations covers all aspects of ABM, from activity/product costing, through activity analysis and data gathering, to on-going system requirements and full integration. It is designed for all members of an organization involved in reaping the significant benefits of this new cost management methodology.