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1986 1986

An Examination of Selected New York City Transit Authority Performance Indicators for the Division of Rapid Transit

Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category :
Languages : en
Pages : 74

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Book Description

An Examination of Selected New York City Transit Authority Performance Indicators for the Division of Rapid Transit

Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category :
Languages : en
Pages : 74

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Book Description

An Examination of Selected New York City Transit Authority Performance Indicators for Surface Transportation

Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category :
Languages : en
Pages : 46

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Book Description

A Handbook for Measuring Customer Satisfaction and Service Quality

Author: Morpace International
Publisher: Transportation Research Board
ISBN: 9780309063234
Category : Business & Economics
Languages : en
Pages : 222

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Book Description
This handbook focuses on how to measure customer satisfaction and how to develop transit agency performance measures. It will be of interest to transit managers, market research and customer service personnel, transit planners, and others who need to know about measuring customer satisfaction and developing transit agency performance measures. The handbook provides methods on how to identify, implement, and evaluate customer satisfaction and customer-defined quality service.

UMTA Abstracts

Author:
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 204

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Book Description

Urban Mass Transportation Abstracts

Author:
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 562

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Book Description

An Evaluation of the New York City Transit Authority's Performance Indicator for the Timeliness of Subway Terminal Departures

Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category : Subways
Languages : en
Pages : 48

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Book Description

Bibliography of Transit Performance Indicators

Author:
Publisher:
ISBN:
Category : Bus lines
Languages : en
Pages : 28

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Book Description

The Inspector General's Evaluation of Morning Rush Hour Subway On-time Performance, 1987-1988

Author:
Publisher:
ISBN:
Category : Subways
Languages : en
Pages : 84

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Book Description

Fulton Street Transit Center, New York, New York, Section 4(f) Evaluation

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 1290

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Book Description

An Evaluation of the N.Y.C. Transit Authority's Performance Indicator for the Timeliness of Subway Terminal Departures

Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category : New York (NY)
Languages : en
Pages : 19

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Book Description