An Education in Service Management - A guide to building a successful service management career and delivering organisational successAn Education in Service Management - A guide to building a successful service management career and delivering organisational success PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download An Education in Service Management - A guide to building a successful service management career and delivering organisational successAn Education in Service Management - A guide to building a successful service management career and delivering organisational success PDF full book. Access full book title An Education in Service Management - A guide to building a successful service management career and delivering organisational successAn Education in Service Management - A guide to building a successful service management career and delivering organisational success by David Barrow. Download full books in PDF and EPUB format.
Author: David Barrow
Publisher: IT Governance Ltd
ISBN: 1787784681
Category : Business & Economics
Languages : en
Pages : 265
Get Book Here
Book Description
An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; ITSM roles vary from service desk analyst to chief technology officer or consultant; and As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
Author: David Barrow
Publisher: IT Governance Ltd
ISBN: 1787784681
Category : Business & Economics
Languages : en
Pages : 265
Get Book Here
Book Description
An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; ITSM roles vary from service desk analyst to chief technology officer or consultant; and As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
Author:
Publisher:
ISBN:
Category : Personnel management
Languages : en
Pages : 298
Get Book Here
Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 104
Get Book Here
Book Description
The Bulletin of the Atomic Scientists is the premier public resource on scientific and technological developments that impact global security. Founded by Manhattan Project Scientists, the Bulletin's iconic "Doomsday Clock" stimulates solutions for a safer world.
Author: Cengage Gale
Publisher:
ISBN: 9781414433455
Category : Business & Economics
Languages : en
Pages : 1806
Get Book Here
Book Description
Author: David Barrow
Publisher: Itgp
ISBN: 9781787784673
Category :
Languages : en
Pages : 0
Get Book Here
Book Description
Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and progression. It also features contributions from industry professionals to show what their day-to-day service management role looks like.
Author: William J. Rothwell
Publisher: CRC Press
ISBN: 1000418367
Category : Business & Economics
Languages : en
Pages : 248
Get Book Here
Book Description
To effectively adapt and thrive in today’s business world, organizations need to implement effective organizational development (OD) interventions to improve performance and effectiveness at the individual, group, and organizational levels. OD interventions involve people, trust, support, shared power, conflict resolution, and stakeholders’ participation, just to name a few. OD interventions usually have broader scope and can affect the whole organization. OD practitioners or change agents must have a solid understanding of different OD interventions to select the most appropriate one to fulfill the client’s needs. There is limited precise information or research about how to design OD interventions or how they can be expected to interact with organizational conditions to achieve specific results. This book offers OD practitioners and change agents a step-by-step approach to implementing OD interventions and includes example cases, practical tools, and guidelines for different OD interventions. It is noteworthy that roughly 65% of organizational change projects fail. One reason for the failure is that the changes are not effectively implemented, and this book focuses on how to successfully implement organizational changes. Designed for use by OD practitioners, management, and human resources professionals, this book provides readers with OD basic principles, practices, and skills by featuring illustrative case studies and useful tools. This book shows how OD professionals can actually get work done and what the step-by-step OD effort should be. This book looks at how to choose and implement a range of interventions at different levels. Unlike other books currently available on the market, this book goes beyond individual, group, and organizational levels of OD interventions, and addresses broader OD intervention efforts at industry and community levels, too. Essentially, this book provides a practical guide for OD interventions. Each chapter provides practical information about general OD interventions, supplies best practice examples and case studies, summarizes the results of best practices, provides at least one case scenario, and offers at least one relevant tool for practitioners.
Author:
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 710
Get Book Here
Book Description
Author: William Rothwell
Publisher: AMACOM
ISBN: 0814414176
Category : Business & Economics
Languages : en
Pages : 491
Get Book Here
Book Description
William Rothwell honored with the ASTD Distinguished Contribution Award in Workplace Learning and Performance. The definitive guide to a timely and timeless topic-- now fully revised and updated. As baby boomers continue to retire en masse from executive suites, managerial offices, and specialized or technical jobs, the question is—who will take their places? This loss of valuable institutional memory has made it apparent that no organization can afford to be without a strong succession program. Now in its fourth edition, Effective Succession Planning provides the tools organizations need to establish, revitalize, or revise their own succession planning and management (SP&M) programs. The book has been fully updated to address challenges brought on by sea changes such as globalization, recession, technology, and the aftereffects of the terror attacks. It features new sections on identifying and assessing competencies and future needs; management vs. technical succession planning; and ethics and conduct; and new chapters on integrating recruitment and retention strategies with succession planning programs. This edition incorporates the results of two extensive new surveys, and includes a Quick Start guide to help begin immediate implementation as well as a CD-ROM packed with assessments, checklists, customizable guides, and other practical tools.
Author: Jill Jameson
Publisher: Routledge
ISBN: 1134024665
Category : Education
Languages : en
Pages : 234
Get Book Here
Book Description
Leadership of different kinds exists at many levels in the post-compulsory sector-from principles to programme leaders, administrative staff and even caretakers. Based around case studies of current leaders in post-compulsory education, this unique book explores a number of leadership models and styles in order to provide inspiration and guidance for the next wave of potential leaders. * Captures authentic "voices of the leaders" * Includes examples of further, adult, community and prison education * Covers all type of leadership: charismatic leaders, academic leaders, spiritual leaders, women leaders, ethnic leaders, ethnic leaders, business leaders Presenting a wide and holistic view of leadership at different levels, this book is relevant for all potential and current leaders in post-compulsory education. By encouraging readers to review and reflect on the models described, the book will inspire leaders of the future to develop their own leadership styles and visions.
Author: Nick van Dam
Publisher: Lulu.com
ISBN: 0692154132
Category : Business & Economics
Languages : en
Pages : 282
Get Book Here
Book Description
The defining attributes of the 21st-century economy and fourth industrial revolution are innovation, technology, globalization, and a rapid pace of change. Therefore, an organization's capacity to enhance the capabilities of its workforce and create a culture of continuous learning are vital to remaining competitive. These trends make an effective learning-and-development (L&D) function more critical than ever. This compendium of articles, from L&D professionals at McKinsey & Company, discusses every facet of professional development and training-from ensuring that L&D's efforts are closely aligned with business strategy to elements of advancing the L&D function, designing learning solutions, deploying digital learning, executing flawlessly, measuring impact, and ensuring good governance. For L&D professionals seeking to hone their organization's efforts, Elevating Learning & Development: Insights and Practical Guidance from the Field is the ideal resource.
