A Research Agenda for Trust in Online Environments

A Research Agenda for Trust in Online Environments PDF Author: David Gefen
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

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Book Description
We present an agenda for the future research that has the potential to extend the conceptual foundations of trust in online environments and to improve the practice in the domain. The agenda draws on the previous work on trust, the papers included in this Special Issue, and our perspective on the state of the literature. This agenda is structured into four components -- nature and role of trust, moderators of trust, antecedents of trust, and empirical methods for examining trust.

A Research Agenda for Trust in Online Environments

A Research Agenda for Trust in Online Environments PDF Author: David Gefen
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

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Book Description
We present an agenda for the future research that has the potential to extend the conceptual foundations of trust in online environments and to improve the practice in the domain. The agenda draws on the previous work on trust, the papers included in this Special Issue, and our perspective on the state of the literature. This agenda is structured into four components -- nature and role of trust, moderators of trust, antecedents of trust, and empirical methods for examining trust.

Special Issue

Special Issue PDF Author: Izak Benbasat
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

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Book Description
OVER THE PAST DECADE, THERE HAVE BEEN significant advances in understanding the antecedents and consequences of online trust in electronic commerce and online marketplaces. Building on this research stream, this Special Issue of the Journal of Management Information Systems attracted state-of-the-art research that extends the limits of knowledge in understanding the nature, antecedents, and consequences of trust in online environments. A key criterion in the review process was contribution to theory, because, as we explain in more detail in our paper on the research agenda in the domain, the study of trust in online environments requires a strong theoretical basis. Expanding the frontiers of science on this topic at this stage requires more than adding a few new constructs to existing models, considering research has already established the structure of online trust (e.g., [14]) and its relationship to information technology (IT) adoption [9]. The 10 papers in this Special Issue were selected after a three-cycle “review and revise” process from among the 57 papers originally submitted. These papers successfully expanded trust theory in the context of online environments into the realms of culture and gender, justice, desocialization and trust, branding alliances, regulations on privacy, trust building over time, recommendation agents, and system characteristics. These 10 papers apply a wide array of research methods, including surveys, experimental designs, interviews, analytical modeling, and longitudinal experimental scenarios. The papers deal with many topics of importance to current and emerging online environments, including e-commerce, infomediaries, and mobile commerce. In this collection of papers, we also included “A Research Agenda for Trust in Online Environments,” which describes our views on the direction that research on trust in online environments should take.

Communicating Science Effectively

Communicating Science Effectively PDF Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
ISBN: 0309451051
Category : Science
Languages : en
Pages : 153

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Book Description
Science and technology are embedded in virtually every aspect of modern life. As a result, people face an increasing need to integrate information from science with their personal values and other considerations as they make important life decisions about medical care, the safety of foods, what to do about climate change, and many other issues. Communicating science effectively, however, is a complex task and an acquired skill. Moreover, the approaches to communicating science that will be most effective for specific audiences and circumstances are not obvious. Fortunately, there is an expanding science base from diverse disciplines that can support science communicators in making these determinations. Communicating Science Effectively offers a research agenda for science communicators and researchers seeking to apply this research and fill gaps in knowledge about how to communicate effectively about science, focusing in particular on issues that are contentious in the public sphere. To inform this research agenda, this publication identifies important influences â€" psychological, economic, political, social, cultural, and media-related â€" on how science related to such issues is understood, perceived, and used.

Trust Management in Mobile Environments: Autonomic and Usable Models

Trust Management in Mobile Environments: Autonomic and Usable Models PDF Author: Yan, Zheng
Publisher: IGI Global
ISBN: 1466647663
Category : Computers
Languages : en
Pages : 288

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Book Description
"This book explores current advances in digital and mobile computing technologies from the user perspective, evaluating trust models and autonomic trust management covering the recent history of trust in digital environments to prospective future developments"--Provided by publisher.

Trust in Computer Systems and the Cloud

Trust in Computer Systems and the Cloud PDF Author: Mike Bursell
Publisher: John Wiley & Sons
ISBN: 1119692318
Category : Computers
Languages : en
Pages : 352

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Book Description
Learn to analyze and measure risk by exploring the nature of trust and its application to cybersecurity Trust in Computer Systems and the Cloud delivers an insightful and practical new take on what it means to trust in the context of computer and network security and the impact on the emerging field of Confidential Computing. Author Mike Bursell’s experience, ranging from Chief Security Architect at Red Hat to CEO at a Confidential Computing start-up grounds the reader in fundamental concepts of trust and related ideas before discussing the more sophisticated applications of these concepts to various areas in computing. The book demonstrates in the importance of understanding and quantifying risk and draws on the social and computer sciences to explain hardware and software security, complex systems, and open source communities. It takes a detailed look at the impact of Confidential Computing on security, trust and risk and also describes the emerging concept of trust domains, which provide an alternative to standard layered security. Foundational definitions of trust from sociology and other social sciences, how they evolved, and what modern concepts of trust mean to computer professionals A comprehensive examination of the importance of systems, from open-source communities to HSMs, TPMs, and Confidential Computing with TEEs. A thorough exploration of trust domains, including explorations of communities of practice, the centralization of control and policies, and monitoring Perfect for security architects at the CISSP level or higher, Trust in Computer Systems and the Cloud is also an indispensable addition to the libraries of system architects, security system engineers, and master’s students in software architecture and security.

Serving Online Customers

Serving Online Customers PDF Author: Donald A. Barclay
Publisher: Rowman & Littlefield
ISBN: 0810887339
Category : Language Arts & Disciplines
Languages : en
Pages : 233

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Book Description
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users. In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers how to adapt these practices to the library environment. Chapter coverage includes these critical areas: Improving the Self-Service Experience Bringing Reference Service to the Online Customer Adding Libraries to the Distance Education Mix Designing Library Websites for Both Trust and Pleasure Implementing Recommendation Agents and Avatars into Online Services Linking Continuous Assessment to Online Service Improvement This book will help any library greatly enhance their online users’ experience and help bring new users to the library.

Deriving Trust Supporting Components for Ubiquitous Information Systems

Deriving Trust Supporting Components for Ubiquitous Information Systems PDF Author: Söllner, Matthias
Publisher: kassel university press GmbH
ISBN: 3862196380
Category :
Languages : en
Pages : 252

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Book Description
Ubiquitous information systems (UIS) are proposed to represent a fundamental paradigm shift in information systems research. Despite the advantages of such systems, they also come with disadvantages, such as their increasing automation and opaqueness. When aiming to develop UIS that are readily adopted and used by their intended users, those disadvantages need to be addressed. A promising approach to overcome this challenge is fostering the users‘ trust in UIS. Matthias Söllner presents a method for deriving trust supporting components for UIS, based on existing insights from literature as well as a new theoretical approach on the formation of trust in UIS. The empirical evaluation of the method shows that the trust supporting components increase the users‘ trust as well as their intention to adopt a UIS. The book targets researchers, lecturers and students in information systems, business administration and human computer interaction. It also provides insights for practitioners who develop UIS.

Trust and New Technologies

Trust and New Technologies PDF Author: T. Kautonen
Publisher: Edward Elgar Publishing
ISBN: 1848445083
Category : Business & Economics
Languages : en
Pages : 325

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Book Description
For scholars interested in how social concepts such as trust impact on new technologies, this is undoubtedly a valuable contribution. Ian Grant, Telecommunications Policy . . . the editors have managed to provide a comprehensive overview of current conceptual and empirical research on trust-related issues from multiple perspectives. . . Trust and New Technologies is an enlightening collection of research papers on trust. The book should be of interest to scholars, practitioners and researchers focusing on the applications of new technologies in marketing and business management. Since trust also is a key concept in information behaviour studies, researchers interested in this field will also find this book a useful resource. Madely du Perez, Australian Library Journal This book is a timely collection of research papers on one of the most critical subjects on the internet. It explores a wide range of trust related issues from multiple perspectives, and by researchers from around Europe and America. The papers address the different roles that trust plays in consumer marketing in online environments, in mobile media, and in organizational relations. The issues highlighted are relevant to both academics and practitioners. Feng Li, University of Newcastle upon Tyne, UK Trust and New Technologies presents versatile new research that illustrates the different roles that trust plays in the marketing and management of new technologies. The authors provide a comprehensive and much needed overview of the current state of conceptual and empirical research in the topical area of trust and new technologies. Comprising of sixteen chapters, the book is divided thematically into three sections: consumer trust in online environments trust and mobile media new technologies and trust within and between organizations. This enlightening book will be of great interest to scholars, practitioners and research students focusing on the applications of new technologies in marketing and management. Trust researchers across business disciplines and the social sciences will also find this timely and unique book a constructive resource.

Modern Nature

Modern Nature PDF Author: Luke Strongman
Publisher: Universal-Publishers
ISBN: 1612331157
Category : Science
Languages : en
Pages : 273

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Book Description
This book presents ten essays about environmental communication. Chapter one introduces the concept of environmental communication and the ways in which it was conceived, imagined, and developed as a form of interdisciplinary enquiry. Chapter two explores the concept of green communication and education for the sustainable development movement. Chapter three is concerned with one of the major underlying socio-cultural influences of the human/nature divide: that of anthropomorphic or anthropogenic reasoning. Chapter four takes an ecological view of economics and develops an argument for the place of economic intangibles in the modern political economy. Chapters five and six explore specialist aspects of environmental communication practices: Chapter five is concerned with the contexts of psychologists' client and practitioner relationships, and chapter six with the communication domain of the expert courtroom witness. Chapter seven is concerned with exploring the phenomenon of 'social presence' within virtual environments. Chapters eight, nine and ten explore communication practices that are essential within the workplace and organizational environment: Chapter eight frames issues involving understanding ambiguity toleration in business communication; chapter nine explores leadership, management and self-esteem in the organizational communication context; and chapter ten discusses the environmental communication contexts of decision-making and organizational trust. The author has written this book for both general and specialist audiences, for students and teachers of environmental communication, and anyone with an interest in the prevalent concerns of 'modern nature' - the current orientation and practices of human communication in natural, virtual and professional spheres. It will also interest students and teachers of workplace organizations, including non-governmental organizations and business practitioners.

HCI in Business, Government, and Organizations

HCI in Business, Government, and Organizations PDF Author: Fiona Fui-Hoon Nah
Publisher: Springer
ISBN: 3319917161
Category : Computers
Languages : en
Pages : 792

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Book Description
This book constitutes the refereed proceedings of the 5th International Conference on HCI in Business, Government and Organizations, HCIBGO 2018, held as part of the 20th International Conference on Human-Computer Interaction, HCII 2018, in Las Vegas, NV, USA. The 1171 full papers and 160 posters presented at the 14 co-located HCII 2018 conferences were carefully reviewed and selected from a total of 4346 submissions. The papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The papers included in this volume cover the following topics: information systems in business; electronic commerce and consumer behavior; social media and social communities in business; social innovation; and business analytics and visualization.