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Author: Harry Katzan Jr
Publisher: iUniverse
ISBN: 1532042779
Category : Business & Economics
Languages : en
Pages : 161
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Book Description
This book is a collection of papers written by the author on the subject of service. They all have been peer reviewed and written for a diverse variety of reasons. Some papers have been modified to suit a general audience, and others have simply been improved. There are some formatting differences due to the basic requirements of the various venues. The subject matter can be viewed as three separate sections: introductory, foundational, and applicative. The introductory papers are quite simple and give a gentle introduction to what the discipline of service is all about. The foundational papers provide a basis for the study of the concepts and methods of the service discipline. The applicative papers are general in nature so as to provide insight to what does and can go on in the world of service. Papers 1 and 2 fall into the first category. Papers 3, 4, and 5 are in the second category, and the remainder are in the third group. The table of contents is unique in that the entries give an abstract to the respective paper. This is an aid to a selection and gives a summary of the subject matter. The papers were assembled to support two recent books on the subject of service.
Author: Harry Katzan Jr
Publisher: iUniverse
ISBN: 1532042779
Category : Business & Economics
Languages : en
Pages : 161
Get Book Here
Book Description
This book is a collection of papers written by the author on the subject of service. They all have been peer reviewed and written for a diverse variety of reasons. Some papers have been modified to suit a general audience, and others have simply been improved. There are some formatting differences due to the basic requirements of the various venues. The subject matter can be viewed as three separate sections: introductory, foundational, and applicative. The introductory papers are quite simple and give a gentle introduction to what the discipline of service is all about. The foundational papers provide a basis for the study of the concepts and methods of the service discipline. The applicative papers are general in nature so as to provide insight to what does and can go on in the world of service. Papers 1 and 2 fall into the first category. Papers 3, 4, and 5 are in the second category, and the remainder are in the third group. The table of contents is unique in that the entries give an abstract to the respective paper. This is an aid to a selection and gives a summary of the subject matter. The papers were assembled to support two recent books on the subject of service.
Author: George Steiner
Publisher:
ISBN:
Category : Epic poetry, Greek
Languages : en
Pages : 224
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Book Description
A selection of critical essays by Joyce, Tolstoy, Kafka, Pound and others.
Author: Margaret Homans
Publisher: Pearson
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 272
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Book Description
Author: Raul Pupo
Publisher:
ISBN: 9781795734783
Category : Business & Economics
Languages : en
Pages : 348
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Book Description
Why Service Matters is timely as customer satisfaction ratings continue an inexorable downward slide with no apparent end in sight. Enterprise initiatives hatched in the ivory tower - in the absence of input from the front line or from the customer base - have failed to keep the enterprise from flailing at serving the customer. Further, nostrums such as off-shore outsourcing and automation have proved to be nothing more than public relations maneuvers with no consequential positive impact on service.
Author: Samantha Irby
Publisher: Vintage
ISBN: 1101912197
Category : Humor
Languages : en
Pages : 290
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Book Description
NEW YORK TIMES BESTSELLER • This essay collection from the “bitches gotta eat” blogger, writer on Hulu’s Shrill, and “one of our country’s most fierce and foulmouthed authors” (Amber Tamblyn, Vulture) is sure to make you alternately cackle with glee and cry real tears. Whether Samantha Irby is talking about how her difficult childhood has led to a problem in making “adult” budgets; explaining why she should be the new Bachelorette (she's "35-ish, but could easily pass for 60-something"); detailing a disastrous pilgrimage-slash-romantic-vacation to Nashville to scatter her estranged father's ashes; sharing awkward sexual encounters; or dispensing advice on how to navigate friendships with former drinking buddies who are now suburban moms (hang in there for the Costco loot!); she’s as deft at poking fun at the ghosts of her past self as she is at capturing powerful emotional truths.
Author: Robert C. Solomon
Publisher:
ISBN:
Category :
Languages : en
Pages : 690
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Book Description
These essays strip away Nietzsche's flamboyant style, his tragic biography, and his notorious "influence" to reveal him purely as a philosopher, a thinker occupied with problems of justification, value, science and knowledge, truth and God. They discover a profound and very human philosopher who has too long been ignored and distorted by the wrong kinds of admiration and criticism. Contributors include Walter Kaufmann, Arthur Danto, Richard Schacht, Karl Jaspers, Kathryn Pyne Parsons, Max Scheler, Ivan Soll, Thomas Mann, and Herman Hesse.
Author: Jeff Berglund
Publisher: University of Utah Press
ISBN: 1607819740
Category : Literary Collections
Languages : en
Pages : 344
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Book Description
A collection of critical essays on the writing and films of American Indian author Sherman Alexie.
Author: Ethan Sawyer
Publisher: Sourcebooks, Inc.
ISBN: 1492635138
Category : Study Aids
Languages : en
Pages : 257
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Book Description
Let the College Essay Guy take the stress out of writing your college admission essay. Packed with brainstorming activities, college personal statement samples and more, this book provides a clear, stress-free roadmap to writing your best admission essay. Writing a college admission essay doesn't have to be stressful. College counselor Ethan Sawyer (aka The College Essay Guy) will show you that there are only four (really, four!) types of college admission essays. And all you have to do to figure out which type is best for you is answer two simple questions: 1. Have you experienced significant challenges in your life? 2. Do you know what you want to be or do in the future? With these questions providing the building blocks for your essay, Sawyer guides you through the rest of the process, from choosing a structure to revising your essay, and answers the big questions that have probably been keeping you up at night: How do I brag in a way that doesn't sound like bragging? and How do I make my essay, like, deep? College Essay Essentials will help you with: The best brainstorming exercises Choosing an essay structure The all-important editing and revisions Exercises and tools to help you get started or get unstuck College admission essay examples Packed with tips, tricks, exercises, and sample essays from real students who got into their dream schools, College Essay Essentials is the only college essay guide to make this complicated process logical, simple, and (dare we say it?) a little bit fun. The perfect companion to The Fiske Guide To Colleges 2020/2021. For high school counselors and college admission coaches, this is an essential book to help walk your students through writing a stellar, authentic college essay.
Author: Jim LaBate
Publisher:
ISBN: 9780966210033
Category : Language Arts & Disciplines
Languages : en
Pages : 232
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Book Description
Written by a college professor, this is a user-friendly guide to better writing. He begins with some key elements such as point of view, tone, language, and style, among others. Then, he tackles punctuation and grammar and the writing process. Each essay is a self-contained lesson of about 700 words written in an informal, conversational style.
Author: Gen S. Tanabe
Publisher:
ISBN: 9781932662405
Category : College applications
Languages : en
Pages : 0
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Book Description
Offers advice on writing an application essay for an Ivy League college, discusses twenty-five common mistakes made by applicants, and contains fifty examples, accompanied by complete analyses.
