Author: Jurek Leon
Publisher: Bob's Books
ISBN: 0957708785
Category : Customer services
Languages : en
Pages : 100

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Book Description

Author: Jurek Leon
Publisher: Bob's Books
ISBN: 0957708734
Category : Customer relations
Languages : en
Pages : 115

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Book Description
Topics covered Incc. Attitude & motivation, customer service, dealing with difficult people, marketing, promotion & sales tips.

Author: John Stanley
Publisher: John Wiley & Sons
ISBN: 1118319745
Category : Business & Economics
Languages : en
Pages : 246

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Book Description
Retailing is one of the most exciting professions you can enter. In Australia, this dynamic and growing industry is worth over $18 billion a year. Many new enterprises fail because they do not do their homework when they start their business. Setting Up Shop is a toolkit for anyone starting or buying a retail business in Australia, and aims to provide a simple step-by-step approach to setting up a retail business. It covers everything from buying an existing business versus starting a business, writing a business plan, location and buying versus leasing, to finance, pricing, merchandising, recruiting, marketing and succession planning.

Author: Bob Phibbs
Publisher: John Wiley & Sons
ISBN: 0470587172
Category : Business & Economics
Languages : en
Pages : 279

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Book Description
It's one of the toughest economies in years, but don't fear-the doctor is in Are you among the thousands of retailers frustrated by market challenges and looking for ways to take control of your business? Are you looking for the advice of an expert consultant, but unable to spend the money? Then The Retail Doctor's Guide to Growing Your Business is for you. By providing a step-by-step approach to evaluate your current business practices, The Retail Doctor offers professional guidance Redesign your organizational structure Reap the maximum returns on your investment Keep your business financially healthy Following the advice in these pages will help you devise a sound strategy to accomplish your goals and outperform your competitors. You'll also gain clear insight into all areas of human resource management, sales training, merchandising methods, and marketing. While your competitors are looking for a magic bullet to solve their problems, with The Retail Doctor's Guide to Growing Your Business, you can be making changes that will guarentee enormous returns and financial success.

Author: Library of Congress. Copyright Office
Publisher:
ISBN:
Category : Copyright
Languages : en
Pages : 862

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Book Description

Author: Karen Amster-Young
Publisher: Simon and Schuster
ISBN: 1626365024
Category : Self-Help
Languages : en
Pages : 236

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Book Description
Edging into forty-something, Karen and Pam found themselves in a state of stuck. They had checked off many of their major life goals—career, husband, children, friends—but they’d lost momentum. After griping over drinks one night, they came up with a plan to face their fears, rediscover their interests, try new things, and renew their relationships. They challenged themselves to try one new thing every week for a year—from test-driving a Maserati to target practice at a shooting range to ballroom dance lessons—and to blog about their journeys. They quickly realized it was harder than they ever imagined but came through it with a sense of clarity and purpose that has them itching to share the possibilities with the millions of middle-aged women out there who feel the same way about one or many areas of their lives. Getting "unstuck" doesn’t have to mean running a marathon, traveling the world, or ending a relationship with your partner. Through their experiences and a good dose of no-nonsense advice, Karen and Pam show readers how achieving small goals can give you a renewed sense of accomplishment and how you can keep growing, learning, and moving forward at any age. Interspersed with personal stories is expert advice from doctors, psychiatrists, artists, and even a poker diva (who also happens to be a Fortune 500 executive).

Author: Kelly's directories, ltd
Publisher:
ISBN:
Category :
Languages : en
Pages : 858

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Book Description

Author: Erik Peterson
Publisher: McGraw Hill Professional
ISBN: 0071752587
Category : Business & Economics
Languages : en
Pages : 273

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Book Description
Win more deals with the perfect sales story! “Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe the concepts are core to engaging in customer conversations that are focused on their outcomes and what they want to achieve.” —Karen Quintos, CMO and SVP, Dell Inc. “The concepts outlined in this book are critical skills to building a world-class presales organization.” —Ken Hamel, Senior Vice President, Global Solutions and Presales, SAP “Our new messaging, using the approaches presented in this book, is great and is being widely used by our sales team. We’ve never had a year end sales meeting with content that was met with such widespread acceptance and enthusiasm.” —Jerry D. Cline, Senior Vice President, Retail Sales and Marketing, AmerisourceBergen Drug Company “The best salespeople sit across the table and make change easy for their customer by creating a succinct story and vision for what to change, how to change it, and how it will impact customer results. An enterprise focus on sales messaging, using the concepts in this book, is the hidden secret to driving incremental sales productivity and overwhelming customer success!” —Ken Powell, Vice President, Worldwide Sales Enablement, ADP “The Power Messaging techniques in this book are the foundation of how our marketing team creates our sales messages, as well as the process our field sales teams use for delivering that message in a unique and compelling way. At Kronos our results are a reflection of the power of the tool.” —Aron Ain, CEO, Kronos About the Book: In today’s highly competitive world of complex sales, commoditization of your brand is one of the greatest dangers. You must differentiate yourself from the competition—or you will lose out. And the way to do that is through customer engagement. Rather than sell your own corporate story and brand message, you need to tell customers their story—the one in which they are the heroes and they achieve success. Erik Peterson and Tim Riesterer have been developing and honing their Power Messaging sales technique for more than 20 years, and now they reveal all their secrets in Conversations That Win the Complex Sale. Presenting a catalog of facts or playing 20 questions with prospective customers is the surest way to lose the sale. Peterson and Riesterer provide the tools you need to recraft your message into a compelling story that wins more deals. With Conversations That Win the Complex Sale, you’ll learn how to: Differentiate yourself from the competition by finding your “Value Wedge” Avoid parity in your value propositions by creating “Power Positions” Create a message that can literally double the number of deals you close Spike customer attention and create “Wow” in your conversations Prove all your claims without resorting to lists of boring facts and statistics Your competitors are out there telling their own corporate story—a story customers don’t want to hear. Now is the time to seize the moment. This book is the one and only source you need to reframe your sales story and turn the tables on the competition by fully engaging their would-be customers. Conversations That Win the Complex Sale helps you create and deliver messages that customers care about, giving your brand the clear edge in today’s crowded markets.

Author: Sharon Naylor Toris
Publisher: Crown
ISBN: 0307434230
Category : Reference
Languages : en
Pages : 369

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Book Description
The Perfect Wedding Is About Elegance—Not How Much You Spend Don't worry. You don't have to spend a fortune to have the beautiful wedding you've always wanted. Although the average cost of a wedding today ranges from $20,000 to $30,000, you can easily pay a fraction of that! In this complete wedding planner, bridal expert Sharon Naylor shows you step-by-step how to plan your dream wedding and still have money left over to enjoy a fabulous honeymoon or put a down payment on a house! Inside, you'll discover how to: ·Set a budget and prioritize where you want your money to go ·Find a great location for less ·Save on entertainment for your reception ·Get discounts and cut costs just by asking ·And much, much more! Whether you want a formal sit-down dinner with all the trimmings, an early afternoon brunch, or an informal backyard wedding, this helpful guide shows you how to have the dazzling wedding you've always dreamed of—without sacrificing one bit of romance or style. "Even if you don't want to save money (not likely!), Sharon Naylor makes wedding planning easier than imagined. Her smart tips and practical advice will save time, money, and your sanity!" —Diane Forden, editor in chief, Bridal Guide magazine

Author: Anthony Iannarino
Publisher: Penguin
ISBN: 073521168X
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
The USA Today bestseller by the star sales speaker and author of The Sales Blog that reveals how all salespeople can attain huge sales success through strategies backed by extensive research and experience. Anthony Iannarino never set out to become a salesman, let alone a sales manager, speaker, coach, or writer of the most prominent blog about the art and science of great selling. He fell into his profession by accident, as a day job while pursuing rock-and-roll stardom. Once he realized he'd never become the next Mick Jagger, Iannarino turned his focus to a question that's been debated for at least a century: Why are a small number of salespeople in any field hugely successful, while the rest get mediocre results at best? The answer is simple: it’s not about the market, the product, or the competition—it’s all about the seller. And consequently, any salesperson can sell more and better, all the time. Over twenty-five years, Iannarino has boiled down everything he's learned and tested into one convenient book that explains what all successful sellers, regardless of industry or organization, share: a mind-set of powerful beliefs and a skill-set of key actions, including... ·Self-discipline: How to keep your commitments to yourself and others. ·Accountability: How to own the outcomes you sell. ·Competitiveness: How to embrace competition rather than let it intimidate you. ·Resourcefulness: How to blend your imagination, experience, and knowledge into unique solutions. ·Storytelling: How to create deeper relationships by presenting a story in which the client is the hero and you're their guide. ·Diagnosing: How to look below the surface to figure out someone else's real challenges and needs. Once you learn Iannarino's core strategies, picking up the specific tactics for your product and customers will be that much easier. Whether you sell to big companies, small companies, or individual consumers, this is the book you'll turn to again and again for proven wisdom, strategies, and tips that really work.