Author: Calvin G Burnham
Publisher: World Scientific
ISBN: 9814556378
Category :
Languages : en
Pages : 430
Book Description
From a customer's perspective, services are experiences. From the organization's perspective, services are processes that have to be designed and managed to create the desired customer experience. This makes processes the architecture of services. Designing Customer Service Processes will discuss how service processes can be designed and improved to deliver the promised value proposition. This book is the sixth volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.The e-version of this book is not available for purchase at our website but can be purchased through Amazon and Kobo.
2nd World Congress On Superconductivity
Author: Calvin G Burnham
Publisher: World Scientific
ISBN: 9814556378
Category :
Languages : en
Pages : 430
Book Description
From a customer's perspective, services are experiences. From the organization's perspective, services are processes that have to be designed and managed to create the desired customer experience. This makes processes the architecture of services. Designing Customer Service Processes will discuss how service processes can be designed and improved to deliver the promised value proposition. This book is the sixth volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.The e-version of this book is not available for purchase at our website but can be purchased through Amazon and Kobo.
Publisher: World Scientific
ISBN: 9814556378
Category :
Languages : en
Pages : 430
Book Description
From a customer's perspective, services are experiences. From the organization's perspective, services are processes that have to be designed and managed to create the desired customer experience. This makes processes the architecture of services. Designing Customer Service Processes will discuss how service processes can be designed and improved to deliver the promised value proposition. This book is the sixth volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.The e-version of this book is not available for purchase at our website but can be purchased through Amazon and Kobo.
World Congress on Superconductivity
Author: Calvin G. Burnham
Publisher:
ISBN:
Category : High temperature superconductivity
Languages : en
Pages : 738
Book Description
Publisher:
ISBN:
Category : High temperature superconductivity
Languages : en
Pages : 738
Book Description
Proceedings of the 4th International Conference and Exhibition: World Congress on Superconductivity, Volume 1
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 428
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 428
Book Description
Future Energy Conferences and Symposia
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 616
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 616
Book Description
Advances in Cryogenic Engineering
Author: Peter Kittel
Publisher: Springer Science & Business Media
ISBN: 9780306458071
Category : Science
Languages : en
Pages : 1074
Book Description
The Oregon Convention Center, Portland, Oregon, was the venue for the 1997 Cryogenic Engineering Conference. The meeting was held jointly with the International Cryogenic Materials Conference. John Barclay, of the University of Victoria, and David Smathers, of Cabot Performance Materials, were conference chairmen. Portland is the home of Northwest Natural Gas, a pioneer in the use of liquid natural gas, and Portland State University, where cryogenic research has long been conducted. The program consisted of 350 CEC papers, considerable more than CEC-95. This was the largest number of papers ever submitted to the CEC. Of these, 263 papers are published here, in Volume 43 of Advances in Cryogenic Engineering. Once again the volume is published in two books. CEC PAPER REVIEW PROCESS Since 1954 Advances in Cryogenic Engineering has been the archival publication of papers presented at the biennial CEC!ICMC conferences. The publication includes invited, unsolicited, and government sponsored research papers in the research areas of cryogenic engineering and applications. All of the papers published must (1) be presented at the conference, (2) pass the peer review process, and (3) report previously unpublished theoretical studies, reviews, or advances in cryogenic engineering.
Publisher: Springer Science & Business Media
ISBN: 9780306458071
Category : Science
Languages : en
Pages : 1074
Book Description
The Oregon Convention Center, Portland, Oregon, was the venue for the 1997 Cryogenic Engineering Conference. The meeting was held jointly with the International Cryogenic Materials Conference. John Barclay, of the University of Victoria, and David Smathers, of Cabot Performance Materials, were conference chairmen. Portland is the home of Northwest Natural Gas, a pioneer in the use of liquid natural gas, and Portland State University, where cryogenic research has long been conducted. The program consisted of 350 CEC papers, considerable more than CEC-95. This was the largest number of papers ever submitted to the CEC. Of these, 263 papers are published here, in Volume 43 of Advances in Cryogenic Engineering. Once again the volume is published in two books. CEC PAPER REVIEW PROCESS Since 1954 Advances in Cryogenic Engineering has been the archival publication of papers presented at the biennial CEC!ICMC conferences. The publication includes invited, unsolicited, and government sponsored research papers in the research areas of cryogenic engineering and applications. All of the papers published must (1) be presented at the conference, (2) pass the peer review process, and (3) report previously unpublished theoretical studies, reviews, or advances in cryogenic engineering.
Advances in Superconductivity IV
Author: Hisao Hayakawa
Publisher: Springer Science & Business Media
ISBN: 4431681957
Category : Science
Languages : en
Pages : 1086
Book Description
Five years have passed since the breakthrough in the critical temperature for superconductors. During this period, many superconducting materials have been discovered and developed, and our knowledge of the physical and other properties of oxide superconductors has deepened through extensive and intensive research. This knowledge has advanced superconductivity science and technology from the initial questioning stage to a more developed but still uncertain second stage where research activity in superconductivity now overlaps with fields of application. Generally speaking, science resonates with technology. Science not only complements but also competes with or stimulates technology. New scientific knowledge has triggered the second technological research stage. Much progress has been made in the development of practical devices, encouraging the application of superconductors in areas such as human levitation, a high speed levitated bearing, large current transforming leads, and high frequency devices. This technological progress has increased our understanding of the science involved, such as flux pinning and dynamics, and anomalous long-range superconducting interactions. At this important stage, international cooperation and collaborative projects can effectively sustain aggressive research and development in order to advance superconductivity to the next stages. The ISS Symposium is expected to serve as a venue for increasing our knowledge of superconductivity and for exchanging visions for future research and applications, through the presentation and discus of the latest research results. These proceedings also aim to summarize sion annual progress in high-Tc superconductivity in all fields.
Publisher: Springer Science & Business Media
ISBN: 4431681957
Category : Science
Languages : en
Pages : 1086
Book Description
Five years have passed since the breakthrough in the critical temperature for superconductors. During this period, many superconducting materials have been discovered and developed, and our knowledge of the physical and other properties of oxide superconductors has deepened through extensive and intensive research. This knowledge has advanced superconductivity science and technology from the initial questioning stage to a more developed but still uncertain second stage where research activity in superconductivity now overlaps with fields of application. Generally speaking, science resonates with technology. Science not only complements but also competes with or stimulates technology. New scientific knowledge has triggered the second technological research stage. Much progress has been made in the development of practical devices, encouraging the application of superconductors in areas such as human levitation, a high speed levitated bearing, large current transforming leads, and high frequency devices. This technological progress has increased our understanding of the science involved, such as flux pinning and dynamics, and anomalous long-range superconducting interactions. At this important stage, international cooperation and collaborative projects can effectively sustain aggressive research and development in order to advance superconductivity to the next stages. The ISS Symposium is expected to serve as a venue for increasing our knowledge of superconductivity and for exchanging visions for future research and applications, through the presentation and discus of the latest research results. These proceedings also aim to summarize sion annual progress in high-Tc superconductivity in all fields.
Scientific and Technical Aerospace Reports
Author:
Publisher:
ISBN:
Category : Aeronautics
Languages : en
Pages : 702
Book Description
Publisher:
ISBN:
Category : Aeronautics
Languages : en
Pages : 702
Book Description
Energy Research Abstracts
Author:
Publisher:
ISBN:
Category : Power resources
Languages : en
Pages : 906
Book Description
Semiannual, with semiannual and annual indexes. References to all scientific and technical literature coming from DOE, its laboratories, energy centers, and contractors. Includes all works deriving from DOE, other related government-sponsored information, and foreign nonnuclear information. Arranged under 39 categories, e.g., Biomedical sciences, basic studies; Biomedical sciences, applied studies; Health and safety; and Fusion energy. Entry gives bibliographical information and abstract. Corporate, author, subject, report number indexes.
Publisher:
ISBN:
Category : Power resources
Languages : en
Pages : 906
Book Description
Semiannual, with semiannual and annual indexes. References to all scientific and technical literature coming from DOE, its laboratories, energy centers, and contractors. Includes all works deriving from DOE, other related government-sponsored information, and foreign nonnuclear information. Arranged under 39 categories, e.g., Biomedical sciences, basic studies; Biomedical sciences, applied studies; Health and safety; and Fusion energy. Entry gives bibliographical information and abstract. Corporate, author, subject, report number indexes.
High Tc Update
Author:
Publisher:
ISBN:
Category : High technology
Languages : en
Pages : 376
Book Description
Publisher:
ISBN:
Category : High technology
Languages : en
Pages : 376
Book Description
Proceedings of the 4th International Conference and Exhibition: World Congress on Superconductivity, Volume 2
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 404
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 404
Book Description