180 Ways to Walk the Customer Service Talk PDF Download
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Author: Eric Lee Harvey
Publisher: The Walk The Talk Company
ISBN: 9781885228345
Category : Business & Economics
Languages : en
Pages : 60
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Book Description
180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity. At its low price, if everyone adopts just a few ideas to help ensure customers come back again, this book will pay for itself. All employees at every level of the organization need this powerful guide ... from front line employees, to call center representatives, sales people, telemarketers, managers, client services and marketing teams.
Author: Eric Lee Harvey
Publisher: The Walk The Talk Company
ISBN: 9781885228345
Category : Business & Economics
Languages : en
Pages : 60
Get Book Here
Book Description
180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity. At its low price, if everyone adopts just a few ideas to help ensure customers come back again, this book will pay for itself. All employees at every level of the organization need this powerful guide ... from front line employees, to call center representatives, sales people, telemarketers, managers, client services and marketing teams.
Author: John Baldoni
Publisher: The Walk The Talk Company
ISBN: 9781885228444
Category : Business & Economics
Languages : en
Pages : 60
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Book Description
Author: Laurie Calzada
Publisher: The Walk The Talk Company
ISBN: 9781885228802
Category : Business & Economics
Languages : en
Pages : 52
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Book Description
Author: David Reed
Publisher: CornerStone Leadership Inst
ISBN: 9780974640327
Category : Business & Economics
Languages : en
Pages : 124
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Book Description
Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.
Author: Tony Jeary
Publisher: The Walk The Talk Company
ISBN: 9781885228406
Category : Business & Economics
Languages : en
Pages : 60
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Book Description
Author: Mac Anderson
Publisher: Sourcebooks, Inc.
ISBN: 1608100189
Category : Business & Economics
Languages : en
Pages : 125
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Book Description
If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans! In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people." Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
Author: Gary Ryan Blair
Publisher: The Walk The Talk Company
ISBN: 9781885228543
Category : Business & Economics
Languages : en
Pages : 52
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Book Description
Author: Paul Levesque
Publisher: Berrett-Koehler Publishers
ISBN: 1609943392
Category : Self-Help
Languages : en
Pages : 2486
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Book Description
Many people set out to achieve a dream-starting a business or learning to play the piano or publishing a book-but they don't succeed, and the dream fizzles away. In many cases, these people have lots of skills and expertise, such as deep knowledge of the business or career they are interested in, so why don't they succeed? Paul Levesque and Art McNeil have discovered that making a dream come true requires cultivating skills of a higher order-macroskills-that inevitably spell the difference between success and failure no matter what the specifics of a person's dreams are. These are the skills Dreamcrafting outlines in detail.
Author: David Cottrell
Publisher: The Walk The Talk Company
ISBN: 9781885228550
Category : Business & Economics
Languages : en
Pages : 98
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Book Description
This book is based on the belief that effective leaders accomplish big things by giving employees clear goals, solid accountabilities, and ongoing feedback, coaching and recognition.
Author: Eric Harvey
Publisher: The Walk The Talk Company
ISBN: 9781885228260
Category : Business & Economics
Languages : en
Pages : 60
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Book Description
Learn to communicate more effectively. build collaboration and teamwork, minimize obstacles to productivity, bring quality and customer service to life, positively manage crisis situations and more.
