1,001 Ways to Keep Customers Coming Back PDF Download

Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download 1,001 Ways to Keep Customers Coming Back PDF full book. Access full book title 1,001 Ways to Keep Customers Coming Back by Donna Greiner. Download full books in PDF and EPUB format.

1,001 Ways to Keep Customers Coming Back

1,001 Ways to Keep Customers Coming Back PDF Author: Donna Greiner
Publisher: Crown Currency
ISBN: 0307553957
Category : Business & Economics
Languages : en
Pages : 241

Get Book Here

Book Description
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs ·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!